This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This car was involved in a three car collision. A van turned left suddenly and without signaling. The car behind the van slammed on brakes. The next car hit the first car in the back. The third car (my car) hit the second car in the back and pushed him into the first car. My daughter was driving and I was in the front passenger seat. The front air bags and all four of the side curtain air bags deployed. We both had on our seat belts but they did not lock. I, seating in the front passenger seat with my seat belt on, was propelled into the front windshield. The windshield has a circular pattern of cracks where I hit it with my face. Luckily, my face was only cut and severely bruised with no broken bones. I am concerned that the seat belts did not lock. Neither the seat belt nor the air bags prevented me from hitting the windshield. My daughter's seat belt also did not lock but the air bag prevented her from being severely injured.
The contact owns a 2011 Toyota Corolla. The contact stated that the rear seat belt buckles were reversed and the rear passenger buckle had to be secured on the opposite side. The dealer stated that there was an error at the time of assembly but they would not repair the problem. The manufacturer was also contacted. The VIN was not available. The failure mileage was 30,000.
Rear seat belts must crossover each other to buckle. This involves the rear seat behind the driver and the middle rear seat. Toyota will not repair, or admit it is a defect. Also local dealership refuses to submit a complaint to corporate offices.
The contact owns a 2011 Toyota Corolla. While examining the vehicle the contact noticed that the rear driver and passenger side seat belt latches were tangled. The vehicle was taken to the dealer where the contact was informed that the vehicle was design in such a way that the rear seat belt latches would cross one another. The vehicle was not repaired. The failure mileage was 5,000.
A D V E R T I S E M E N T S
- Lancaster, SC, USA