This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
12/09/2019, The ECU did not have adequate protection against certain electrical noise that occurred during the collision. Airbags did not deploy in the event of under ride collision, a freak accident involving wildlife crossing the street. Seat belt pretensioners did not engage. I called Allstate insurance that same day. Had I not worn my seat belt, I might have gone through the windshield. Safety was in danger, and not protected. Meineke informed me the oil housing component, fused onto the component that allows for an oil change because it was made with a plastic material, that is an incorrect material, Oxygen sensor lit up after that finding. Vehicle is not available for inspection upon request. Tyler Law Enforcement might have inspected the vehicle in general. My VIN for my vehicle does not describe the style of my vehicle, which is a 2016 Toyota Carolla Sport, Red.
The contact owns a 2016 Toyota. The contact stated that while driving forward into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a building wall. During the incident, the front end of the vehicle was severely damaged but the air bags did not deploy. The driver sustained a neck injury and the front passenger sustained a bruised rib, both required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 74,000.
Question: What component or system failed or malfunctioned, and is it available for inspection upon request" Answer: Airbags; Yes they car is available to inspect upon request. Question: How was your safety or the safety of others put at risk? Answer: Airbags failed to deploy during a motor vehicle accident. This resulted in injuries that could have possibly been prevented. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Answer: No.
The contact owned a 2016 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) and the vehicle was taken to hamer Toyota located at 11041 sepulveda blvd, mission hills, ca 91345, for the recall repair. The vehicle was repaired. The contact stated that while her husband was driving approximately 60-65 mph, the vehicle driving ahead of her husband loss the driver's side rear wheel with the tire still attached to the rim. The contact stated that the wheel struck the bumper of the vehicle driven by her husband. The contact's husband then drove over the wheel, causing the vehicle to lift up off of the roadway. After which, the vehicle started to spin, her husband loss control of the vehicle, and crashed into a canyon wall. The contact stated that the air bags did not deploy. The contact stated that her husband sustained injuries to the head, upper and lower back, right knee, and shoulders. Her husband was transported from the scene by ambulance to receive medical attention. A police repot was filed. The vehicle was towed to swinks towing facility. The vehicle was not diagnosed. Neither the dealer nor the manufacturer were contacted nor notified of the failure. The failure mileage was 75,808. The vehicle was destroyed.
- San Fernando, CA, USA
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I was involved in an accident in 8/19 where I was hit from behind. I was injured and now I found out there's a recall on the airbags and the seatbelts. The airbag did not deploy and the seatbelt do not tighten to keep me from breaking my nose and damaging my C4/C5/C6/C7 in my neck. The car was totaled and I no longer have it in my possession. The accident is well documented
The airbag light on the passenger side of the car started blinking red when the car is off, when the car is on the light says the airbag is off. I took it to the Toyota dealer like I was recommended to do after checking the recall website. Auto nation Toyota at 12111 gulf freeway in houston Texas for them to fix the problem.after in less than an hour the service attendant called me and told me that the car needed the windshield wipers replaced and the ac and engine filters needed to be replaced and it was going to cost 4 or 5 hundred dollars to fix. When I told her I just wanted the airbags fixed she told me the car was ready and I could come and pick it up. When I got there to pick it up the airbag light was still on as if nothing was done to fix the problem. When I told her that they did not fix the car that the airbag light was still on. I was told that there is a lot of work involved in fixing the problem to where the light would go of such as sensors, electrical, and computer resetting. And that they are only required to replace the airbag. I responded with "that was not was I was informed. I was informed that you are supposed to repair the problem and repairing the problem means that the light would go off in its original state or how would I know that the problem is fixed." He said I was informed wrong especially if I got the information off the internet. In other words, he was telling me that it was too much work for them to repair for free. So what do I do now, am I suppose to continue to drive in an unsafe car I feel like because I was not willing to pay for the services that to be repaired then they were not going to do anything at all. That tells me that they are price gouging and doing illegal business practices and something needs to be done immediately.
It happened while it is the Toyota dealership and car was certified! they just updated the software disabling something and cover up like erasing the face of the problem instead of solving it. 01/17/2020 Toyota motor sales, usa, Inc. Manufacturer safety recall issued NHTSA #20V024 recall #20ta03 safety recall 20ta03 (remedy notice) - multiple models and model years - incomplete or nondeployment of airbags and/or seat belt pretensioners may occur status: Remedy available https://vinrcl.safercar.gov/VIN/vinlookup recalls results by VIN - vehicle identification number print share VIN: [xxx] year: 2016 make: Toyota model: Corolla number of open recalls: 1 NHTSA recall number: Opens new window takes away from VIN lookup section>20V024recall date: January 17, 2020 manufacturer recall number: 20ta03 summary: The subject vehicles are equipped with an electronic control unit (ECU) from a specific supplier that is designed to receive signals from crash sensors and deploy the airbags and seat belt pretensioners. The ECU may not have adequate protection against certain electrical noise that can occur in certain crashes, such as severe underride crashes. This can lead to incomplete or nondeployment of the airbags and/or seat belt pretensioners. Safety risk: Airbags and seat belt pretensioners that do not deploy as intended can increase the risk of injury in a crash. Remedy: Any authorized Toyota dealer will install a noise filter between the airbag control module and its wire harness free of charge. Recall status: Recall incomplete manufacturer notes: If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Front bumper/grill area paint not adhering to front area factory color blizzard pearl white. This area is the factory original paint. No history of damage or repaint. Airbag recall?
The contact owns a 2016 Toyota Corolla. The contact stated that while stationary at a red light, a pickup truck traveling approximately 55 mph crashed into the driver side of the vehicle. During the crash no airbags deployed including the driver side curtain air bags. The driver sustained a head and shoulder injuries and the front passenger sustained lower back injuries. Both required medical attention. The vehicle was towed and police report was taken at the scene. The cause of the failure was not determined. The local dealer frank fletcher Toyota located at 2209 S rangeline rd, joplin, mo 64804 was notified of the failure. The manufacturer was not contacted. The failure mileage was 99,000.
The contact owned 2016 Toyota Corolla. The contact stated that while her daughter was driving at 30 mph, and was coming off the exit, the vehicle flipped over. The contact stated that the vehicle did a three sixty. The air bags failed to deploy. The driver sustained injuries to the back and neck that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer and was not repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The contact mentioned that her daughter was not aware of how the vehicle flipped over. The failure mileage was approximately 120,000.
The contact owned a 2016 Toyota Corolla. The contact stated that while their daughter was driving, she failed to stop for a stop sign and as a result the front crashed into the side of another vehicle. The air bags did not deploy. The vehicle was towed and deemed totaled. A police report was filed. The driver sustained head, neck, back, chest, legs, knee, stomach, and feet that required medical attention. The contact had contacted the dealer (lowe Toyota of warner robins address: 375 S houston lake rd, warner robins, ga 31088 phone: (478) 971-5693) who had performed NHTSA campaign number: 20V024000 (air bags) but they stated that they performed the recall accurately and were not able to identify the cause of the failure during the incident. The manufacturer was not made aware of the failure. The approximate failure mileage was 24,967. The consumer provided photos and police report.
The contact owns a 2016 Toyota Corolla. The contact stated while driving 20 mph, she ran red traffic light and another vehicle impacted her front driver side door. The contact stated the air bags did not deploy. The contact did not sustain any injuries. The contact stated the insurance report stated the other vehicle occupants sought medical attention for back injuries from the collision. A police report was filed. The vehicle was not drivable. The vehicle was towed to her residence and then to the local dealer cabe Toyota (2849 long beach blvd, long beach, ca 90806, (562) 595-7411) for the insurance to pick up. The insurance adjuster deemed the vehicle was loss. The manufacturer had not been informed of failure. The contact received notification of NHTSA campaign number: 20V024000 (air bags) after the accident. The failure mileage was approximately 45,000.
The contact owns a 2016 Toyota Corolla. The contact stated that her driver's side seat belt sensor was defective and activated while engaged. The vehicle was taken to Toyota chula vista (650 main St, chula vista, ca 91911) to be repaired under NHTSA campaign number: 20V024000 (air bags). Following the repair of the air bags, the failure recurred immediately upon using the seat belt. The contact then took the vehicle to valley hi Toyota (14612 valley center dr, victorville, ca 92395) where she was informed that she would have to pay a diagnostic fee to determine the failure. The manufacturer had not been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 7,000.
The contact owns a 2016 Toyota Corolla. The contact received a recall notice under NHTSA campaign number: 20V024000 (air bags). The contact took the vehicle to pat lobb's Toyota of mckinney (3350 S central expy, mckinney, tx 75070) however, the parts for the recall were unavailable. The contact stated that he was involved in an accident the day after the dealer informed him that that parts were not available. The contact stated that while driving at 50 mph, he hit a highway median during a rain storm and the air bags did not deploy upon impact. A police report was not filed. The contact sustained injuries to his neck and back but did not seek medical treatment. The contact spoke with the manufacturer who informed him to take the vehicle back to the dealer to have the vehicle inspected by a field inspector however, he was still awaiting the field diagnoses report. The contact stated he then took the vehicle to Toyota of plano (6888 tx-121, plano, tx 75024) where the recall was remedied. The failure mileage was 183,000.
The contact owns a 2016 Toyota Corolla. The contact stated while driving approximately 65 mph, the vehicle crashed into rear of a another vehicle causing severe damage to the front end. During the crash no air bags deployed. The driver sustained neck and shoulder injuries. The front passenger did not report injuries. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 71,000.
The contact owns a 2016 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Received another recall notice on another Toyota Corolla le vehicle. I have made a complaint in 2018 when I had a prior 2010 Toyota Corolla le and the jim white Toyota dealership in toledo, Ohio had my vehicle for over 1 year- sitting in their parking lot with no word on a part remedy- after complaining to your organization and Toyota corporate- the dealer offered me the 2016 Toyota Corolla le - I had to put down $3,000 and have a higher car note- I also expressed concerns about experiencing another recall which I was assured I wouldn't- but now I am. Toyota has failed once again. I was part of the Toyota takata class action lawsuit for over 2years and received a measly $62 check for all the agony I went through. I am scheduled to bring my vehicle in this Thursday, April 30, 2020 at 9:30 am and was promised I would not experience what I had before- but well see and I will keep you updated.
Involved in collision on October 14, 2019. Vehicle liable for collision hit the front of left side of my vehicle. Air bag did not deploy, safety restraint did not operate correctly. Suffered injuries to lefts side of body, head, neck, leg, front and back. Body propelled forward towards wheel and dash arm, shoulder and one contacted vehicle and head hit steering wheel. Went to er. Seeking treatment for injuries for 6 months now and ongoing.
The contact owns a 2016 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the heritage Toyota located at 6324 baltimore national pike, baltimore, md 21228, (844) 315-0964, where it was confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Tyler, TX, USA