This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
12/12/21 I suffered a mulitple deer strike imploding the windshield and collapsing the roof. Two months later my restored car was returned to me on 2/4/22. It had noxious, concentrated fumes inside from adhesives and sealants not allowed to escape; I stuck my fingers with glass on a shelf under the dash; and I got blasted in the eyes and face with fine glass debris that were still in the defroster vents/ducts. It took 5 medical treatment visits to get my left eye healed. Toyota Brand Engagement Center Case 220720000770 states Toyota glass when broken should not be smaller than the size of "pebbles" and had no record on file of glass breakage turning into fine powder. An independent expert/owner of a third party body shop, Ridgeway's in Berryville VA., had advised he had a inquisitive discussion confirming with the recently-assigned ERIE Insurance Claims Adjuster, unrelated to my case, on other accidents where Toyota glass had been very difficult to clean up as it was in fine powder form, where other auto manufacturers were not. My prior accident and after accident incidents images and emails state MY original accident's glass damage resulted in about three forms of glass debris: fine glass powder as the greatest component everywhere and blown into my eyes; some glass crystals the size of a few grains of salt; and some glass shards, paper-thin laminated shards, that closely resembled the form of fish scales. I had used the words and provided images it looked like it had snowed all over the car's interior and me from the original accident. There are some 150 pages of documentation available for review.
On or about August 12, 2020 the car was enroute from Corpus Christi, Texas to College Station, Texas. The bumper dislodged from the car and almost feel underneath causing a serious accident. This is a low clearance car with the bottom of the car having an extension causing more difficulty. The car was pulled over to the side of the road and temporarily put in place. The car was taken to AutoNation Toyota in Corpus Christi, Texas for repair on or about August 15, 2020. Once again, the bumper detached almost causing another accident on or about June 3, 2022. The car was taken in again for repair with Auto Nation Toyota Corpus Christi on or about June 3, 2022 and the pins were replaced. The pins did not hold and the dealership was notified immediately. An appointment was made to secure the pins for June 20, 2022. The dealership stated another bumper needed to be purchased. THIS APPEARS TO BE A VERY SERIOUS DESIGN FLAW CAUSING THE BUMPER TO DETACH EASILY. THE BUMPER CONSEQUENTLY GOES UNDER THE CAR WITH LOW CLEARANCE AND POTENTIALLY CAUSING A SERIOUS ACCIDENT WITH A POTENTIAL INABILITY TO CONTROL THE CAR WHEN THE BUMPER DISLODGES AND GOES UNDER THE CAR. THIS HAZARD IS NOT ONLY FOR THE DRIVER OF THE CAR BUT OTHERS DRIVERS ON THE ROAD AS WELL.
Water was trapped in both the rear doors. Even though I was able to drain both using the plugs on the doors, this is a reoccurring problem because a lot of water was trapped inside the door panels. I could hear it sloshing around while driving and every time I opened or shut the doors. I don-€™t know if this could cause rust over time or if this could cause damage from becoming frozen inside the panels in the cold weather months.
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Cracked lower control arm passenger side. Cracked right front cv axle. Ball joint has been having excessive play. Right front cv axle losing grease from boot.
A D V E R T I S E M E N T S
- Berryville, VA, USA