This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was rear ended. During the impact, which was enough to accelerate my vehicle from 9 mph to 36 mph, the steering wheel came completely off of the car and hit me in the head. The steering wheel was in the back seat immediately following the impact and my vehicle was traveling at 36 mph with no way to steer out control it and no airbags in front of me in case of a secondary collision. This happened on a busy interstate with dozens of drivers endangered by my out of control vehicle. Traffic had slowed for construction and it was a miracle I wasn't further injured or caused injury to anyone else. Toyota sent an inspector to look over the vehicle, and it may still be available on the wrecker lot.
While driving approx. 35-40 mph driver impacted front left side with a stop sign post. Causing very little body damage but completely ripped the control arm out of the sub frame which caused an unreasonable amount of other significant damages. The axle broke off at the transmission. These 3 parts alone costing almost 2500$ plus labor to repair. It ripped part of my bumper cover which had to be replaced and dented the fender which is being repaired. Had the cars subframe held up in what should have been a minor incident none of the other parts would have been affected the way the were. I had the car inspected and aligned at the Toyota dealership and was directed by two employees to file this complaint. They too felt the sub frame shouldn't have ripped apart like it did. Had I been involved in a collision with another car my car would have crumbled. Trading it in as soon as its repairs are complete. Scares me to think what would've happened if my child were with me.
On 4 occasions, after engaging cruise control (65mph) the steering wheel went hard and it appeared that the wheel alignment was off and the vehicle veered left and it would create to small amount of torque on the steering wheel. Again, only when I engaged the cruise control. VIN: [xxx] (there is no "Y") (change "Y" to "T". sorry :-( information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Mercedes, TX, USA
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- Daleville, IN, USA