really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota FJ Cruiser miscellaneous problems

miscellaneous problem

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2011 Toyota FJ Cruiser Owner Comments

problem #1

Jun 162016

FJ Cruiser

  • 71,000 miles


June 19, 2016 my wife stopped the vehicle at the top of our driveway, which has a slight decline to the front of our house. She left it running, put it in park, put the emergency brake on. She got out of the vehicle, walked back down to the house and back up, the vehicle took off down the driveway, running into the house. The vehicle bounced back from the house about 10-12 feet. It was still running, with the emergency brake still on, but the gear shift was now in reverse. My wife then turned the engine off, where the vehicle sat for about 5 days. The front end of the vehicle had to be replaced, and the wall into the house had to be rebuilt. $10,000 repair to the vehicle, $16,000 to the house. Toyota sent an engineer to review the damage and pull edr readings. He stated that the emergency brake was working properly, the gear shift was working properly, and that he could not duplicate the issue (even though the engine could not run at that time). He also stated that he could not pull any readings from the edr. Toyota was not easy to work with, and their communication with me left a lot to be desired.

- Shelton, WA, USA

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