This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear Body Mount rotted, frame very rusted and thin, could pose issue with structure. All the times bringing to dealer, nothing was mentioned regarding how bad the frame was.
Frame corrosion and complete frame failure. The area compromised affected the steering of the vehicle. Luckily, the failure was discovered before failure at Highway speeds. No warning of any kind prior to failure. The vehicle is currently at a Toyota dealership awaiting a complete frame replacement. Should the failure have occurred at Highway speed, this would have been a catastrophic event as the front end/ steering would have been dramatically affected
Notable frame rust and corrosion. Available for inspection upon request. Safety risk if any parts of frame are rusted through and vehicle has no structural support. Confirmed by independent service center. Inspected during each Toyota service, including one done in March 2021 prior to purchasing vehicle. Documentation does not mention frame/structural rust anywhere. Initial photographs of frame rust done prior to first oil change in July 2021. Was told it was just surface rust and could be "sanded down" and it would be good as new. No warning messages.
Condition is continuous: When veh. Is in motion or parked with motor running or motor is not running.. back door of vehicle canot be unlocked with a key as suggested on page 40 of owners manual.. or when using wireless remote, or door switch.this condition was first noticed when the vehicle was parked and motor not running.. driver and passenger doors do work properly with the key. Both side doors work properly using a key as descibed on page 35 of the owners manual., the glass hatch cannot be opend with a ket as suggested on page 45 of the owners manual, I do not know the cause of this malfunction.,these conditions are a safety hazzard.
A D V E R T I S E M E N T S
- Milford, PA, USA