This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact noticed while stopping at a red light she reached over to get something and hit the gear shift with her hand and with her foot on the brake the vehicle shifted from drive to neutral without pushing the button on the gear shift. Her concern is that if the car is in low drive, second gear or neutral it can be shifted, this defect can cause an accident. Contact called Toyota, and they said this was a safety feature which was meant to do that. Consumer was never told by dealer that this was a feature of vehicle. She believed that this was very dangerous and was a safety issue. Consumer states vehicle does not shift into reverse without pressing the button.
- Succasunna, NJ, USA
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- Succasunna, NJ, USA