This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2005 Toyota Highlander hybrid. Driving to work in a blizzard on 12/11/09 all dash board lights went on. Dealership found that the sunroof housing failed causing $3,977.16 worth of damage. Being out of warranty the dealer agreed to pay $2,000. Toyota customer service another 1,500 and we paid $477.16. We picked up the car on 12/24/09. On 2/2/10 we returned it after noticing a burn spot on each of the plastic head light covers. The dealer found both highbeam bulbs melted, and suggested I had overused them causing the intense heat that did the damage. I am concerned it could be a result of delayed water damage showing up. Our concerns with this car(which we purchased new in Nov. Of 2005)goes back to 9/7/06 when the cruise control did not slow the car going down hills. On 2/28/07 we had brake and wiper blade issues. On 4/20/07 the blades locked during a downpour on the 5 freeway. I had to pull over in a panic. On 7/12/07 the cargo clip had to be replaced. On 9/10/07 that parking brake did not hold properly and there was a rattle from the right rear. On 11/6/07 we complained of squeaky brakes. Dealer tightened loose nuts and bolts on 4X4 assembly. On 4/1/08 the brakes were replaced @ 29,080 miles.on 10/22/08 the sound system failed and was replaced under warranty. Next week we are having the 5th set of tires put on this vehicle which has only 53,000 miles on it. The set to be replaced has only about 15,000 miles on them. They have a 60,000 mile warranty.
Second tire to have a bubble show up on the white wall side. 2 other tires had separation started and was a matter of time before the bubbles would show up.
Tranpath toyo tires on 2005 Toyota Highlander the tire came on the Highlander. The tire seemed to funcation well until about 15,000 miles. The road noise is getting to be unbearable and the traction is poor and hazarded on wet road. That could cause a bad accident. Complainted to the car service department they offered to sale us new tires with no discount. Very disappointed to the tire.
- Warrensburg, MO, USA
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- Running Springs, CA, USA