TSB Document:

Affected Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE

Summary
Warranty Policy Bulletin POL17-04: Toyota has received reports of customer concerns in which the power back door does not close properly. In some cases, the power back door may reach the fully close position and then reverse to the open position. In certain instances, the power back door closes, but produces a pop or clunking noise.

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Date Published
MAR 01, 2017
NHTSA TSB #
10131736
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