fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Highlander fuel system problems

fuel system problem

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2009 Toyota Highlander Owner Comments

problem #1

Jan 282010


  • 16,000 miles


As published by media, my 2009 Toyota Highlander was subject to a recall by Toyota due to recent accidents making the car accelerate due to (apparently) stuck-up gas pedal). I called up cobb county Toyota in kennessaw ga to confirm if I need to bring my car back to their service center. They said "yes" and the only thing that they would be checking is my car's floormatting, which would take them only a couple of minutes. My concern is that what if it is not only the floormatting that makes the gas pedal stuck up and trigger uncontrollable acceleration of my car. Even if I have my checked by them just for that declared defect, I am still in danger of driving an unsafe car. I do hope full-blown investigation be made by your Agency as to what is the real and root cause of the engine problem. Many consumers were already attesting through media that it was not the floormatting impediment that causes the sudden acceleration. Please help us be safe using this car or make a drastic action to oblige Toyota to examine thoroughly the cause and make permanent solutions to it to keep us at peace using the car. We have been consistently a Toyota car owners since 1980's and this is the first serious problem that we have encountered. I with your Agency's help, we pray that we are in safe hands with our cars. If there would be no safety assurance, I am taking a risk every time I drive my car.

- Chattanooga, TN, USA

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