This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2009 Toyota Highlander. The contact stated while parking the vehicle in a parking, the vehicle accelerated independently, went over a cement barrier, and continued accelerating with speed. The contact was not able to control the vehicle. The contact then entered another parking lot, the contact attempted to turn the steering wheel, as a result the contact crashed into a corner dunkin donut store. The air bag failed to deploy. The contact sustained minor face injuries due to the glass, neck injured from the steering wheel and back that required medical attention; the contact was hospitalized for two days. The front passenger, sustained chest injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer and was not repaired. The vehicle was destroyed. The contact mention that the vehicle was previously taken for service at millennium Toyota dealer (267 N franklin St, hempstead, NY 11550, (516) 874-2581) and was informed the service was completed and all was good. The manufacturer was not notified of the failures. The approximate failure mileage was 34,784. Consumer stated bags failed to deploy.
The contact owns a 2009 Toyota Highlander. The contact stated that the air bag indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 154,000.
$7155 quote to replace 2 electrical harnesses. Reason: "warning: SRS airbag check. Take vehicle to dealer". the junction box is hidden behind the driver side front panel. The pins in the junction box belonging to the airbag wiring harness (part # 82141-48R51) that runs underneath the dashboard were fried due to electrical short (unexplained). Because the junction box also brings the rear wiring harness (part # 82162-48D40 ) to tail, headliner, and back of the vehicle, this must be replaced as well. I fear that there is a major flaw in the electrical system / SRS airbags of this vehicle and the vehicle electrical system has experienced premature failure.
I have not had an accident with this vehicle, however I was told by Toyota to check this website to see if my particular year and model is one of the ones affected by the airbag malfunction. If so, I want to get it in to be repaired as soon as possible in case there is an accident and someone in my vehicle is killed or injured. I am a sports mom so at times I have 6 children in my vehicle and 2 are my grandchildren.
Without prejudice my vehicle was rear -ended by another vehicle at speed of approximately 75, and got crashed on to the car in front at speed of 40 to 50. Air bags failed to deploy and dash board indicator light came on and it does not go off. I strongly believe this is a manufacturer defect. This SUV consists with six air bags. Non of them responded. I purchase with confidence that air bags are in working order. Manufacturer risk our life for nearly two years. I deserve compensation for risking 6 lives.
A D V E R T I S E M E N T S
- Jamaica, NY, USA