This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Highlander. The contact stated that the driver's side seat belt would not retract and became jammed. The vehicle was taken to the dealer where they advised the contact that the retraction mechanism needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 68,520. The current mileage was approximately 68,674. The VIN was unavailable.
- Ceiba, PR, USA
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- Ceiba, PR, USA