definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,852 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Highlander electrical problems

electrical problem

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2011 Toyota Highlander Owner Comments

problem #10

Jul 252014


  • 30,200 miles


The rear door sensor keeps indicating the door is open when it is not. This causes the interior lights to flash, door to chime, and the rear display to show "door open". this began happening when I would turn left. When the weather is really hot outside (90S and above) it is worse. This issue causes a bigger problem, with the vehicle thinking that the rear door is not closed it does not allow me to lock/alarm my vehicle when out in public. I am active duty military and currently live overseas, so keeping my vehicle locked/alarmed is extremely important.

- Apo, AE, USA

problem #9

Jun 012014

Highlander 6-cyl

  • 40,000 miles
There are two issues with my 2011 Highlander. I purchased this vehicle 1 year ago and am quite upset about the issues and the money that I need to put into it. I am actually looking into trading this vehicle as, after spending 26K on it, I shouldn't be dealing with or paying for these issues. Toyota has been nonexistent in offering remedies. I have only ever owned Toyota (2 Camry and 1 Highlander) and probably will never own one again. Thanks Toyota!!! - the alarm constantly goes off for no apparent reason. I am unable to lock the doors on the vehicle otherwise the alarm will go off every 30 minutes to 1 hour. Toyota wants to charge $130 just to look at the vehicle. This is a known issue that presents itself in every Toyota forum. There should be a recall on this. - the bolts that connect the window to the contraption that rolls up and down the window all have fallen off. This cost me 150 to fix on just one window. The bolts loosen by themselves and fall off. This too has been listed on many Toyota forums and should have a recall.

- Hopkins, MN, USA

problem #8

Mar 312014


  • 100,000 miles
The rear hatch door sensor goes off when the car makes a turn or is driven over bump. The dealership said the door sensor system must be replaced at an estimated cost of more than $700. Also, driver's side visor does not stay up. Cost to replace, $300.

- Huntingtown, MD, USA

problem #7

May 012013

Highlander 6-cyl

  • 42,500 miles


Sensor for "open door" comes on when hitting a bump or sudden turns. More prominent when turning left even at low speeds. Have problems with locking the vehicle at times due to this. Have taken this to the dealership and they stated it has to be a rubber in the rear window that causes this issue. When driving around at any speed it randomly starts to beep and goes off. Not safe when taking the van out and isn't able to lock out in public.

- Salida, CA, USA

problem #6

Mar 162013

Highlander 8-cyl

  • 22,000 miles
While accelerating onto the on-ramp of the of the highway, the warning light came on, the rear door/window warning came on and then the dome lights came on. It continued going on and off for about 15-20 minutes. Very concerning when you are in highway traffic and can't get off! previous times that this occurred, the seat belt warning would ding, the "back door open" warning would flash, the dome lights would turn on, and then it would stop. Yesterday, that cycle continued. My husband believes yesterday's incident began due to a bump in the road. On previous occasions, there was no bump.

- Jonesboro, AR, USA

problem #5

Feb 062013


  • 26,000 miles
The warning lights and display indicate that the rear glass door is open when it is not. The warning light and displays goes on and off repeatedly.

- Phoenix, AZ, USA

problem #4

Dec 032012

Highlander 6-cyl

  • 13,524 miles


2011 Toyota Highlander 4WD: System check panel indicating the rear glass door is open, when it's not. Continual chime indicating door is open in conjunction with turning dome light off and on. Bad door sensor faulty electrical door switch.

- Leavenworth, KS, USA

problem #3

Dec 122011


  • 13,500 miles
While driving at approximately 40 mph, I was unable to keep the car in the lane on a slight curve to the right in the road. The steering wheel was turning, but the wheels were not responding. The steering wheel was much harder to turn. Suddenly the steering wheel was extremely easy to turn and the car veered heavily to the right causing me to run off the road. This has happened several times at other speeds. The consumer has since traded the vehicle. Updated 09/13/12 the consumer stated electronic steering systems were fundamentally flawed. The consumer stated he will never buy another vehicle with electric steering. Updated 10/22/12

- Richmond, VA, USA

problem #2

Aug 012011

Highlander 6-cyl

  • miles
2011 Toyota Highlander 4WD: System check panel I indicating the rear door is open, when it's not. Been to dealer 3 times. Car has 10000 miles on it. The rear door open indicator effects door locking ability with key fob as well as continual chime indicating rear door is open in conjunction with turning dome light off and on. Dealer thought it was rear door strike plate. Adjusted accordingly. This was not the problem. 3rd visit to dealer still trying to pinpoint why this is happening so far no luck. Electrical bad door sensor faulty electrical door switch this problem is very annoying and now times consuming 3 visits to the dealer and still no solution. Rear door open indicator initially made to stop by rolling down driver side window at highway speed. Indicator also made to go off when road turns to the left only. It's back at the dealership today (9/12/2011).

- Canton, MI, USA

problem #1

Mar 312011


  • 800 miles
Car has been in use for 3 weeks. After not being driven for 4 days, no electrical power is received from the battery. Jump-starting the car was attempted, but the car remained immobilized. Failure and current mileage is 800.

- Oakhurst, NJ, USA

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