This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle makes a very noticeable, irritating whine or whistle noise when accelerating at 40mph. Stops when gas pedal is released. Very constant and annoying. Did not happen when car was first purchased. Have been told by Toyota that it was the transfer case, which they replaced. Did not fix the problem. Now they tell me it is normal. Test drove another vehicle from their lot of the same exact year, make, model. No noise at all. This is not normal. Toyota knows about the problem, but they are denying it. Other Toyota vehicles (I.e. rav4, Tundra) had/have the same problem. Forums tell me it is the transmission. Waiting on appointment for a field tech from Toyota to examine it.
The contact owns a 2011 Toyota Highlander hybrid. The contact stated that while approaching a stop sign, the vehicle stalled without warning. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was not made aware of the problem. The vehicle was not repaired. The VIN was not available. The failure mileage was 15,000 and current mileage was 16,000.
- Los Gatos, CA, USA
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- Hudson, NH, USA