I had an accident on 1/14/24 and the airbags did not deploy. When we bought the vehicle from I-5 Toyota it had been in a previous accident and was repaired. I have a picture from the dash stating -?? SRS air bag system malfunction-?? on the day of incident. The vehicle is being picked up by insurance 1/18/24 to be inspected. There were no warnings prior to the accident.

- Toutle, WA, USA

I turned my car to park in the church parking lot. I believe my foot was on the brake, it happened so fast, I am not sure.. all of a sudden the car began to accelerate on it's own! it scared the daylights out of me! suddenly the car jumped through a wooden fence and off a five foot drop off to the street below. I was lucky there was a pile of gravel to stop me. I put it into park.the airbags did not go off. I was not hurt. But I am very stressed by the incident. It will be a month before it is fixed.

- Weaverville, CA, USA

The vehicle was hit by the left side and the airbags did not respond

- Toa Baja, PR, USA

Steering wheel airbag is hot when driving

- Winnetka, CA, USA

The contact owns a 2017 Toyota Highlander. The contact called on behalf of the driver and stated that another vehicle crashed into the front driver side of the driver's vehicle. The air bags failed to deploy. The driver sustained head injuries that required medical attention. The front passenger sustained leg injuries and the rear passenger also sustained head and neck injuries that required medical attention. The driver of the other vehicle also sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a police tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the air bag failure. The manufacturer was notified of the failure and opened case number: 1806013647. The approximate failure mileage was 10,000.

- Palmdale, CA, USA

The contact owns a 2017 Toyota Highlander. While the contact was seated in the front passenger seat, the driver fell asleep behind the wheel. Upon waking up, the driver attempted to depress the brake pedal, but the vehicle failed to stop. As a result, the vehicle crashed into a light pole and the air bags failed to deploy. The driver sustained injuries to the stomach, head, and neck. The contact sustained foot, chest, tongue, and neck injuries. The four rear passengers sustained injuries to the neck, head, lips, feet, and arms. Medical attention was required. A police report was filed. The vehicle was towed to a tow lot. The contact called queensboro Toyota at (718) 335-8600 (located at 62-10 northern blvd, woodside, NY 11377), but no assistance was offered. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 30,000.

- Bristol, NY, USA