This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The incident involves a 2018 Toyota Highlander V6 AWD that was purchased new on June 1, 2018. As my 12 year old son was buckling himself into the 2nd row driver-side seat today, the seat belt ripped apart in his hands. The sudden-motion locking mechanism never engaged, and no undue force (except for what one would expect from a normal 12 year old) was applied when pulling the seatbelt from its stowed position. When I personally inspected the remaining seven (7) seatbelts, both the 3rd row driver-side and passenger-side seatbelts failed under minimal stress (far less than my full body weight or strength).
- Oceanside, CA, USA
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- Richmond Hill, GA, USA