This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Around 76k miles, a whining occurs upon accelerating. Hear ever so slightly in 1st gear. Gradually is more evident as the speed increases. At 78k I decided it was definitely getting louder and was concerned after researching and learning that MULTIPLE 2021 Highlanders have needed transmissions replaced. I brought it in to a mechanic who searched for every possible problem, but ultimately came back to tell me it is my transmission failing.
Engine/Transmission 'whining' noise upon acceleration. We cannot drive it, three places said we shouldn't - it will only get worse, and eventually fail. No one knows when. My wife was driving on interstate when it firsts occurred, she couldn't get to the side fast enough. My wife feels unsafe driving it alone and with our young son. We are receiving very high quotes - despite the fact that they don't seem to be doing any real diagnostics. It seems to be a well known problem that only Toyota can address, as their design seems to have caused this dangerous problem and their supply chain issues seem to be common knowledge to many in the industry. Toyota service tells us at least a two month wait for a new transmission to arrive. Then three of four days to install. My wife feels very unsafe driving this vehicle knowing it could just stop operation at any time.
The transmission has a whining noise caused by the front carrier pinion shafts. There is a TSB out for the transmission issue. Transmission has been inspected by a technician. No warnings - the noise was a warning I suppose. It first appeared in March 2025.
The transmission started to make a higher pitch sound when accelerating. We brought the vehicle in for evaluation @ 70,500 miles. We were advised the vehicle needed a new transmission for $ $9,900 Not even 4 years old, and Toyota Warrantee department said past the 60K drive train warranty so no support from them.
- Mendon, MA, USA
Search CarComplaints.com for these popular complaint phrases...
There is a whining noise that occurs when the car is accelerating. At times, there car will skip when accelerating. There is also a vibration. I was informed the issue is with the transmission. A bad transmission can make driving very difficult, potentially causing the vehicle to stall or become unresponsive, and can be a safety concern. I drive my child to school daily, over an hour from our home, and drive to homes to provide hospice care to terminally ill patients. This issue causes great concern, both financially and for safety.
There is a TSB about the transmission whine between certain serial numbers. My transmission was outside of the range but started whining. I took it to the Toyota dealership and they advised me that the transmission needs to be replaced.
The transmission is whining at medium speeds of 30-35 mph. The transmission started making the noise about 3 weeks ago. It appears that Toyota was aware of the potential defect in the transmission as Toyota issued a technical service bulletin (T-SB-008-21 and NHTSA # 10188917) on February 9, 2021. The TSB was sent to dealerships 17 days before we purchased the vehicle. Toyota took no steps to notify the owners or to prevent the sale of the vehicle with a know defective transmission. The TSB said the only cure to the defect was a transmission replacement. Toyota offered no extension for this drivetrain defect beyond the standard 60 month/60,000 mile warranty. Our vehicle is just outside of these parameters at 70k miles. The vehicle should not have been sold with know defects in the transmission and Toyota at the very least should offer to extend the standard warranty.
I purchased a new 2021 Toyota Highlander and began to experience a clicking noise coming from under the vehicle which grew in intensity. The vehicle has 76,000 miles. I regularly took the vehicle to a Toyota dealership for service where they never mentioned any needed service for the transmission. I informed the dealership of the clicking noise where I was told by a Service Technician that they have seen a large number of newer Toyota Highlanders experience transmission failures. I asked the Technician if a recall was issued and he simply shrugged his shoulders and walked away. This is a serious issue affecting a major component of a vehicle and safety, it is unconscionable that a major reputable manufacturer such as Toyota would be aware of a major defect and refuse to address the issue.
The transmission began to do a whining noise at 70K which is a signal of soon deterioration and failure. Toyota acknowledged the widespread issue but for only a very small portion in the T-SB-0008-21, though covered only under the standard 60K warranty. My car doesn't fall in the range of transmission mentioned in the TSB, though it is the same UA80 transmission model, and the symptoms and the problem is exactly the same as verified by the dealer. I have learned that many Highlander owners with UA80 transmissions are having the exact same issue around or right after the 60K miles.
Vehicle transmission has a whining sound Dealer stated needs new transmission Parts not available continue driving local only Would not state car is safe to drive and told not to take on long trips. No rental provided Also there is a airbag recall for this model and have not been notified
Transmission starting whining at 65k miles. Toyota corporate will do nothing since its technically out of warranty. Transmission in a Toyota should not fail at 60k miles. This is huge problem with this year vehicle. The only solution seems to be NEW transmission which is $8-10k.
2021 Vehicle has 105,000 miles, purchased certified used in 2023 from dealership. Whining noise with acceleration began so we brought to dealership to get the recalls fixed and asked about the whine on acceleration. Vehicle inspected at the Toyota dealership and service advisor stated that the transmission needed a full replacement and would have catastrophic failure if we keep driving. Advised that a new transmission is needed and cost of replacement is $10,000. The warranty no longer applies as the vehicle has over 100,000 miles. However we purchased with 66000. Technical service bulletin (T-SB-0008-21) notes that transmission issue recognized by Toyota since 2021. Hundreds of posts and complaints by Toyota Highlander owners with 2021 models can be found online. The dealership tried their third party warranty and the claim was denied. There should be more support from Toyota in supporting customers in replacing the transmission as it is clear this is a known issue. A recall is needed and a remedy in place. There is no reason a transmission should fail this early. Toyota needs to provide more support for this safety issue and replace the faulty transmission.
Vehicle has 84,000 miles, purchased new in 2021. Started to experience whining noise with acceleration and irregular shifting of gears. Knew it was a transmission problem. Vehicle inspected at the Toyota dealership and service advisor stated that metal shavings are seen in the transmission oil. Advised that a new transmission is needed but may take several months before it is available. Cost of replacement >$9000. The extended warranty that I purchased previously no longer applies as the vehicle has more than 72,000 miles. Technical service bulletin (T-SB-0008-21) notes that transmission issue recognized by Toyota since 2021. There should be more support from Toyota in supporting customers in replacing the transmission. There appears to be many other owners who have experienced similar issues. Due to well recognized safety issue related to transmission failures, a recall should/need to be pursued. Please help.
On February 16, 2025 the vehicle was parked. The temperatures that day were in single digits. After approximately 1 1/2 hours the 12V system was drained. The driver panel was blank and the vehicle did not respond to any attempt to start. This vehicle had a similar incident the prior year, also in extreme cold conditions. During that incident the vehicle was towed to the dealership. They recharge the 12V system and did not find any problems once the faults were cleared. For the February incident, an attempt was made to jump start the vehicle. After the jump start the driver panel was active, but the vehicle reported a hybrid system malfunction and would not start the engine. The vehicle was then towed to the dealership. Attached is the report from service team. Problem #1. Under cold weather conditions this vehicle will drain the 12V system leaving the driver stranded in dangerous weather. Problem #2. The jump start procedure leaves the ECU exposed to severe damage. This leaves the vehicle inoperable.
My transmission has a whining noise and is just over warranty. It is likely to fail soon. Toyota knows the transmission has had issues and has only recalled a select number of them but the issues are all over the board. The issues is consistent across all makes that use the UA80 trans mission (Sennia, Highlander, Camry, etc). In fact, these transmissions (new and remanufactured) all out of stock across the country because the issue is so bad. Research verifies this issue. Please see actual customer experiences below. There are way more out there when you research. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission failure at 94k miles. Driving on I90 the truck started making very loud whining noise. TSB0008-21 was issued by Toyota Feb-21 and I bought my truck Apr-21. Toyota did NOT disclose this to me.Vehicle failure happened exactly like the TSB. Toyota takes no responsibility-extended warranty is 100% unethical as I am still waiting 4 weeks later for repair. Toyota has no new transmissions available either. Please look into issuing a recall- thousands of people are impacted- please investigate. Toyota is choosing profit over people and safety.
A D V E R T I S E M E N T S
- Covington, LA, USA