This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving approximately 30K / hr on September 22, around 6pm. Little traffic as the road leads deep to the country. No rain, great visibility. We'd just stopped to follow someone to a remote location and had not gotten out of the car at that time as the friend came to the driver's side door. A few minutes later, an alarm sounded and the indicator displayed "brake malfunction". the brakes were not working and at the same moment, smoke began filling the vehicle from the front vents. At this time you could also see small flames from the front hood of the vehicle. We immediately exited the car once it came to a complete stop (forced to park position). Flames could be seen falling from the passenger side front end. My husband shut off the vehicle. We ran around a ned in the road to get to safety. Within minutes (5-7 max) the car was engulfed in flames. The gentleman we were following turned around to see where we were when he realized that the car was in flames. Toyota ces has been contacted as we were hoping for help with an investigation. We are a military family, stationed overseas. The vehicle was shipped here 2.5 years ago at government expense once we received new orders. Toyota has been less than accommodating with providing any information. This happened with little time to get to safety. My hope is information can be gathered from other consumers that may have experienced similar situations. Lives could potentially be saved if we work together to get facts documented. Stateside number provided. We can be reached at +34 642 47 0598
The front passenger side assist handle broke in two places. This handle is attached over the door, inside the car, near the edge of the roof. The cause appears to be metal fatigue due to significant stress on the handle over (3+) years of use by the passenger while entering and exiting.
The contact owns a 2008 Toyota Highlander hybrid. The vehicle was purchased new in December of 2008. The contact noticed paint chipping from the driver's side door and rear door. She also noticed corrosion underneath the paint. She took the vehicle to the dealer and they stated that the corrosion was caused by brake dust. They stated that they could give the vehicle an acid wash. The contact will notify the manufacturer. The failure mileage was 1,300 and current mileage was 15,000.
- Holden , MA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Fpo, AE, USA