This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving at a slow speed under 5mph and simultaneously the brakes became very hard, the warning lights came on and a very long high pitched beep came on. It was a catastrophic failure. My dealer checked and the brake actuator failed and the car is not drivable. The fix is over $2000. The car has only 118,000 miles.
Brakes stopped working while in motion. Deemed unsafe and not to be driven. No pressure in brakes. Brake actuator has gone bad. $1700 part to fix plus labor.
I was on my way to work navigating through busy traffic when the ABS system failed in my vehicle. So basically my whole braking system failed, and I was had to drive my car to a stop which was extremely difficult since I had no brakes. I was a dangerous situation because it failed during heavy traffic. So, now, I am left with a vehicle with no brakes. It's not driveable because of this issue.
Was driving on the highway on my way back to hilo from kona driving the speed limit on my 2007 Prius and out of nowhere I lost breaks for a time and it was a terrifying exp and I M happy I M still alive. Breaks came back with warning signs on dashboard that there is a failure in the break system, ABS and other. Called hilo Toyota deal more than 5 times and each time I give them the VIN number they hangup on me in a rude way without giving any explanation why they are cutting the call. From there website I managed to start a txt message and asked for appointment to see what's wrong and paid 170$ and the result where that my break system have a recall on it and my car is at 118 000 miles so the recall expired in 2017 and they asked me 3500$ to fix the break system involved in the recall. After managing to call Toyota main office they started a case for this problem and on Monday they will give a final answer if they will change the failing recall break system or not. Also I managed to contact Toyota honolulu and I knew from them that Toyota Hawaii is a different entity from Toyota mainland and that the safety recalls never expired and they should change the break system involved in the report no questions asked. Here I am reporting this to NHTSA as Toyota is gambling with people lives who still driving Prius which might lose breaks at any time and might endup in death result. I hope NHTSA will do the right thing and ask Toyota to change all those defected break system from manufactures before more american families dies from break failure which where never changed because the dealer prefer profit on safety of the people.
- Hilo, HI, USA
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Well known ABS accumulator failure, loud beeping noise, can't drive car safely, high mileage car and will be repairing it, my complaint is that the part is seventeen hundred dollars $1700 which is a lot for something as important as brakes and with such a high failure rate on all of Toyota's hybrids. This part needs to be available from 3rd parties so I am not forced to deal with junk yard ABS that is just as likely to fail because of a flawed design.
The ABS brake actuator assembly is failing on my 2007 Toyota Prius, creating unpredictable and dangerous braking. It is a $3,000 replacement that, up until the end of 2017, Toyota was replacing at no charge, but no longer, under a warranty enhancement program, ZG1, acknowledging that this part is defective. I went on line and discovered that this is a very common problem for 2007 Toyota. This should not be just a voluntary "warranty enhancement, " but a mandatory recall to force Toyota to fix this dangerous defect. This device runs almost constantly when it shouldn't, creates a drag on the car that has cut mpg in half, is probably wearing out the brakes prematurely, and causes dangerously slow acceleration from a stop that has resulted in some near accidents. I presume the ABS function would not work when called upon. The repair cost is about half the retail value of the car, and it seems unfair that just because this showed up after their program ended, I have to foot the entire bill, or junk a car that is otherwise in perfect shape. There are 150K miles on the car, low for a Toyota of this age. I have attached the Toyota ZG1 letter that I found on line. Please consider an immediate recall on this brake actuator assembly and make Toyota fix it for everyone.
My wife was driving her car to work, an audio warning and lights on the dash came on indicating that the ABS system had a problem. She was able to pull to the side of the road and turned off the car. She started the car and the lights had reset and no sound. Later in the day she started her car and the symptoms happened again but the brake pedal was mushy. I got the car home and looked at the front and rear brake pads and replaced thinking that was the problem. It did not work. After doing some research I found what the problem could be, Toyota had a item called a brake actuator that seems to fail after some time.after reading some forums it sounded like there were alot of people having the same issues. Toyota wants around $6,000 to replace this unit and it isn't as easy as replacing a couple of brake pads.
The contact owned a 2007 Toyota Prius. While traveling at a low rate of speed, the preceding vehicle stopped abruptly and the contact's brakes failed without warning. As a result, the contact rear ended the other vehicle. The air bags did not deploy and the seat belt failed to operate. The paramedics transported the contact to a local hospital where she suffered from injuries to her chest and back. A police report was filed. The contact stated that prior to the failure, the vehicle was taken to sansone Toyota (90-100 us-1, avenel, NJ 07001, (732) 815-0500) where the brakes were serviced twice. The vehicle was towed to a local tow yard and deemed destroyed. The manufacturer was notified of the failure and sent an investigator to check the vehicle's black box. The contact was informed that there were no failures found on the black box at the time of the crash. The cause of the failure was not determined. The failure mileage was 58,000. The VIN was unknown.
I have been told by a Toyota dealership (heartland Toyota) that my anti-locking brake system (ABS) pump actuator is failing on my 2007 Prius with only 87,000 miles. The cost to repair this problem is $3500-$4000. Apparently Toyota came out with an extended warranty to cover this problem a while back but limited it to situations occurring prior to 12/31/2017. I contacted Toyota "customer care" in an effort to find out what is magical about the 12/31/2017 end date. They had no good answer. I'm told the brakes could fail at any time with no warning. Currently there is just an unusual pressure release sound when braking and accelerating. No dashboard warning lights are lit.
The contact owns a 2007 Toyota Prius. The contact stated that the cluster panel went out while driving at any speed. Also, the ABS and check engine indicators illuminated when the vehicle was started. The vehicle was taken to autonation Toyota pinellas park (727-231-1423, located at 8501 us highway 19 North, pinellas park, fl 33781) where it was diagnosed that the ABS actuator needed to be replaced. The manufacturer was made aware of the failure and stated that there was an unknown recall in 2017. The vehicle was not repaired. The failure mileage was approximately 138,000.
Car rolls away when placed in park and ignition off. Noticed multiple times. Video as well. Vehicle was parked, ignition off and key are out. I locked and car, came back to load it and leaned against the car. The cr just started to roll down the street. I recorded video. Then I turned on the car, the parking brake engages properly.
Brake and ABS warning lights came on after I replaced the 12V battery. I noticed the right front brake-effect was stronger and it resulted in the car pulling sharply to the right. I took it to a local mechanic who tested the codes and replaced the ABS relay. That did not solve the problem and he recommended Toyota service. I talked with a Toyota service rep who told me there was a known problem with some Prius brakes and asked that I give him the VIN. He said there had been an extended warranty to replace the ABS brake controller assembly but it had expired some time ago. He said the cost to fix this would approximate $3500. Otherwise the car is in good shape and I would expect that I should have been able to drive it another 100,000 miles or perhaps much more. A typical american-made car with an ABS failure will still brake normally - just not have the ABS feature. The Prius will not! the Toyota service rep said it shouldn't be driven as it is too dangerous and my experience confirms the malfunction.
If I drive on the expressway or around town and I'm driving a half hour sometimes less my car makes a loud buzzing noise and my instrument panel the hazard lights go on and I lose my brakes. This was very scary. Thank goodness I wasn't going to fast toward the light and didn't hit anyone. I'm scared to drive the car because it does this all the time if I'm driving for a period of time 1/2 hour or more. My vehicle was on city street and on highway. I was in motion. On the highway 70mph and on city streets 35/40 mph.
ABS accuator failure. This is a very known common failure from Toyota. They will not cover it. This is very dangerous. It has to do with the braking system of my car.
The dashboard don't work sometimes, sometimes tha break light turns on and the breaks stop working it change it self to neutral and the power steering w. get really hard.. all this hapens when the car is in motion on city streets.
My car has 115K miles and the ABS alarm went off and the dealer said the brake system module failed and need a new one and quote me $3000. I can't afford this so my mechanic installed a used part and still the ABS alarm on! this part has a recall that expired in Jan 2018. Can Toyota do this for me? the car can still be driven for a long time. This part is supposed to live much more than 115K miles and probably more than 300K miles.
Brake actuator making noise along with 3 different brake lights on. Toyota previously had a recall on this exact issue which has since ended. Many cars are still at risk
It had rained outside. When attempting to brake my car slid and would not stop. The brakes were hard to push and slid as if it was on ice. When trying to park the car it stopped suddenly as if I hit a wall.
The brake accuator on the generation 2 Toyota Prius has become famous for failing. Toyota ran an extended warranty, however, dealerships ignored the problem and instead fixed other issues without actually going after the accuator until after the extended warranty expired. Now my car's accuator for the brakes is bad, as indicated by warning lights and alarms. I fear that my 10 year old car will have a brake failure. The repair is estimated at over $2500 for a defective Toyota part. This is unfair that Toyota made a bad part that consistently fails in this model and that they do not fix all of them with a proper recall, or exclude drivers after not relaying important information. I was driving my car down the street when all the lights came on warning me that my brake system was failing so I left the car on the side of the road and will not drive it further.
A D V E R T I S E M E N T S
- Satellite Beach, FL, USA