really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,090 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Prius lights problems

lights problem

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2007 Toyota Prius Owner Comments (Page 15 of 46)

« Read the previous 20 complaints

problem #627

Apr 062011

Prius 4-cyl

  • 53,000 miles


Driving late at night on the interstate and both headlights failed. Couldn't see anything. Quickly turned headlight switch off and then back on and the lights came back on. Failed again every few minutes. If flipping the switch on/off didn't work we most likely would have all been dead as it was so dark out you couldn't see the road or anything else to stop safely. Had to pull over for the night and stayed at a hotel. Replaced the lights at the dealership. To afraid to drive at night so don't know if the problem still persists. So don't know for sure if it was the headlights or an electrical switch malfunction.

- Kalamazoo, MI, USA

problem #626

Mar 192011


  • 65,000 miles
The hid headlights going off while driving with no warning, but if the switch is turned from on to off the light work again momentarily until they go out again. Very unsafe driving conditions, could lead to injuries.

- Broken Arrow, OK, USA

problem #625

Oct 162010

Prius 4-cyl

  • 49,199 miles
On 10/16/2010 my husband and I attended a wedding reception at a lodge in the Sierra mountains northeast of lake Tahoe. The lodge was reached by driving our 2007 Toyota Prius from our hotel at lake Tahoe northeast on Nevada state highway 431, a steep, winding two-lane road over the summit of mt. Rose at an altitude of 7,100 feet above sea level. After the reception was over we left to return to our hotel. When we left the lodge it was early evening and the sun had set, so we drove with our headlights turned on. Approximately one mile down the road both headlights suddenly went out, plunging us into complete darkness. Since we could not see the road, which had no shoulder, a hillside on the right and a steep drop-off on the left we had no choice but to come to a complete stop. At this point we feared that we might fall victim to a vehicle ramming us from behind since we had no lights on our car. I desperately turned the headlight switch on and off trying both the regular and high-beam settings and, finally, turning the car off and on. This seemed to work and the headlights came back on. But after driving about another mile the headlights again went out. Again, by manipulating the switch and turning the engine off and then on, we managed to turn the lights back on. We then proceeded safely to our hotel without any further incidents. We experienced no additional problems until December, 2010, when we noticed that the headlights seemed to be dimmer than they should be. Then in January, 2011, one of the headlights went out permanently and we took the vehicle to a Toyota dealer for service. I wish to point out that we had no prior indication that the hid headlights were dimming or otherwise malfunctioning. Neither had we received any communication from Toyota that there could be a problem with the headlights or with the electronic control unit. Our experience on October 16, 2010, was a life-threatening situation which could have resulted in a major tragedy.

- Belmont, CA, USA

problem #624

Apr 162011

Prius 4WD 4-cyl

  • 59,000 miles


Both headlights failed while driving. On my way to an event, I noticed that I could not see in front of my vehicle. I turned on and off the high beams, which caused the normal beam headlights to work. As I dropped off my car at valet parking, the valet told me that both my headlights were off. I turned them off and on and they started working. Since my vehicle has 59,000 miles, it does not apply for the class action settlement Toyota negotiated a few months ago. However, I believe many 07 Toyota Prius vehicles that have more miles than the extended warranty allows are having this problem. I have reviewed the database and noticed several recent complaints that state both headlights have gone off, which is different from the hid vehicle issues in the PE09019. Because of that, I believe this is a more serious problem and defect and ODI should investigate this problem.

- Fort Worth, TX, USA

problem #623

Apr 072011


  • 45,000 miles
Driver's side hid light bulb turns off intermittently while driving. Turns back on when headlights are shut off and turned back on, but is significantly dimmer.

- Austin, TX, USA

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problem #622

Jan 262011


  • 45,000 miles
Intermittent headlight and brake light failure. If I turn car off and on again, lights work. Was pulled over by a police officer in January. I have headlight failure about once a week, and I likely to continue to get pulled over and cited. I have taken the car into the dealership and they are unable to find a problem.

- Arlington, TX, USA

problem #621

Feb 122009

Prius 4-cyl

  • 58,000 miles


Complaint involves failure of the hid headlight system on 2007 Toyota Prius. I have had both hid headlight bulbs and electronic control units replaced before 36,000 miles and the headlight system has failed again before 60,000 miles. Fixing the problem requires replacement of hid headlight system by Toyota, costing $2,000 and seems to last less than 30,000 miles before system fails again. Symptoms involve intermittent flickering or failure of one or both headlights. Light returns briefly if light switch is cycled off and then on again. If Toyota is unable to solve this obvious design flaw, then they should be forced to replace these items indefinitely at no cost to the owner.

- Astoria, NY, USA

problem #620

Feb 282011


  • 80,500 miles
The contact owns a 2007 Toyota Prius. The contact was driving at night approximately 45 mph when the headlights began to flash intermittently making it difficulty to see; yet, the contact was able to continue driving. The vehicle was taken to an authorized dealer who was unable to duplicate the failure. The manufacturer offered a customer support program which provided a remedy for the high intensity discharge headlight. The vehicle was not repaired. The failure mileage was 80,500.

- Garner, NC, USA

problem #619

Mar 102011

Prius 4-cyl

  • 58,789 miles
The passengers side hid headlight on my 2007 Toyota Prius has started to fail intermittently. It will come back on for a while when the lights are turned off and back on. This constitutes a significant safety issue.

- Anthem, AZ, USA

problem #618

Mar 082011

Prius 4-cyl

  • 49,418 miles
My driver's side headlight has failed on at least three different occasions. It is an hid type light and normally works and is working now. I contacted a dealer- ship and was told there was an extended warranty for this problem and they would cover it but that the condition has to exist at the time I am bringing the car in. This is a problem because the lights are normal when the car is later re-started. I don't know how to document the fact im having an intermittent problem now for a warranty repair after 50,000 miles.

- Pflugerville, TX, USA

problem #617

Feb 252011

Prius 4-cyl

  • 44,500 miles


2007 Toyota Prius - repeated hid headlight failure. Parts replaced 1/2010, issue recurs same headlight 2/2011.

- St. Louis, MO, USA

problem #616

Mar 052011


  • 57,510 miles
Intermittent hid headlight failure. Driver side headlight will randomly not turn on. Driver side headlight will also randomly turn off while driving after having been lit for some time. Have been experiencing this issue for some time (at least 6 weeks). Replaced hid bulb on 3/5/2011. Same problem with new bulb. Many reports on internet of the same exact problem.

- Berwyn, PA, USA

problem #615

Oct 012010

Prius 4-cyl

  • 48,000 miles
I purchased a used 2007 Prius in March 2010 from a Toyota dealership. My right headlight does not work sometimes. My first headlight failure occurred last fall. My right head light was not working while driving home (1 hour) at night from work. I called the Toyota dealer the next day where I bought the Prius. They told me it is an expensive fix ( around $250) and said to try turning the power on and off switch a couple of times. That worked. The headlight failure has happened a few times since last fall. I have asked strangers while leaving work if both my headlights are on, gotten out of the car to check before driving at night, as well as check to see if both my headlights are reflected on the back of a car in front of me when at a stop light. I am aware of 3 other times that the headlight was not working. I have not had the dealership repair the headlight yet.

- Napa, CA, USA

problem #614

Aug 212010

Prius 4-cyl

  • 40,000 miles
The Prius headlights turn off randomly while driving. Sometimes one, sometimes both. There is no pattern and they go back on when the on/off switch is activated. This has been going on since about 40,000 miles. The bulbs were removed and reset and the right side was fixed, the left side fails less frequently. This is a potentially dangerous situation since the dealer does not seem to be sure of the cause of this problem. The cost to replace the bulbs is over $400. There is no guarantee that this will fix the problem. The tires wear out very quickly; replaced original tires at 22,209 miles and now at 50,287 miles the second set has to be replaced. The tire pressure light goes on continuously, regardless of pressure.

- Pasadena, CA, USA

problem #613

Feb 022011

Prius 4-cyl

  • 30,000 miles
Hid headlight failure on the driver side. The headlight will suddenly not work. Had replaced on 11/08/2008 by Toyota for the same problem. Happened again in 2/2/2011.

- Garland, TX, USA

problem #612

Oct 222010

Prius 4-cyl

  • 47,000 miles
Hid headlights defective, going on and off with braking, acceleration and bumps in the road. Headlights are safety equipment, it's dark without them!!!

- Austin, TX, USA

problem #611

Feb 122011


  • 36,500 miles
The contact owns a 2007 Toyota Prius. The contact was driving 50 mph when both headlights failed. The contact engaged the head light on/off switch several times before the headlights would re-illuminate. The vehicle was taken to the dealer where the contact was advised that the headlights were performing as designed. The contact disagreed and stated that the headlights should not shut off independently without warning. Both headlights were replaced by the dealer. The failure mileage was 36,500.

- Waterfod, MI, USA

problem #610

Feb 102011

Prius 4WD 4-cyl

  • 127,000 miles
Passenger side headlight keeps going out on 2007 Toyota Prius. Dealership has replaced headlight now wants 1100 for whole assembly but I see this complaint all over the internet and the Toyota people say Toyota is aware of issue but has done nothing about it. The car is to dangerous to drive I have received two tickets for my light being out even though I show them the service receipts. A cop told me not to drive the car. The light works as soon as you turn it off and back on. Very dangerous while on the interstate at night to be turning your lights on and off. Very upset Toyota owner at the lack of reaction from the manufacturer.

- Wesley Chapel , FL, USA

problem #609

Jan 072011


  • 57,100 miles
While driving home from salt lake city during the evening our second hid headlight went out on us just outside of pocatello. We had fog lights so used those to get home. Our other headlight had been out for a few months. I had contacted Toyota about the first headlight since this was the third time that our lights had failed. The first time they replaced the bulb because that is what Toyota said to do since the headlight assembly was a much more expensive part and they could not tell if it was a bulb issue or assembly issue. The second time they replaced the headlight assembly. The third time the said it was the bulb and they would not replace it for free. They wanted $160 for the bulb plus 2 hours of labor. About a $400 dollar repair. I reminded them of the last time this happened & said how do you know it's the bulb this time. They said the assembly is not the issue. I called Toyota direct and complained. I then received a follow-up call from Toyota getting all the information once again. They said they would be in touch with our local dealer. The local dealer followed up and said he was going to check with his "parts" guy to see if they would give use the $160 bulb and only charge us for labor. To this date they have not followed up. After losing my lighting on the interstate I did a ton of online research and found how to change the bulbs myself without the removal of the entire front bumper, as Toyota states this is how it needs to be done which is ridiculous for a part that obviously must be easily replaced. The bulb replacement is still not an easy process. I ordered replacement bulbs online, 2 bulbs for $39. My complaint is the lack of service and follow-up from Toyota and the difficulty of replacing these bulbs. Toyota should make these bulbs replaceable by the average consumer and the bulbs should be available in the auto parts store.

- Idaho Falls, ID, USA

problem #608

Feb 222011

Prius 4-cyl

  • 32,122 miles
I own a 2007 Toyota Prius. Last fall, the hid lamp on the driver's side went on and off and on and off then burned out. It was covered by warranty and replaced. My current mileage: 32, 122. The hid lamp on the passenger side went on and off, on and off and was replaced 2/23/11 at considerable cost to me. I was told by the dealer that this is a common problem with this vehicle. Consumeraffair.com reports the several complaints, as does the Prius chat line. I contacted Toyota's main office, filed a complaint and was told by the csr that he's had several complaints filed. There is a major safety issue for night driving with these hid lamps. So many folks are aware of the problem but Toyota doesn't seem to be claiming any responsibility for these - what seem to be - defective hid lamps. Part of the safety issue is that they go off and on so the driver may have no idea that one or both lamps are dark unless reflected in the rear of a car in front of the driver. At what point will Toyota commence a recall for these hid lamps -.

- Detroit, MI, USA

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