really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
26,695 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Prius seat belts / air bags problems

seat belts / air bags problem

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2010 Toyota Prius Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #8

Aug 012013


  • miles


2010 Toyota Prius. Consumer writes in regards to vehicle air bag switch. The consumer requested to have an air bag on-off switch installed in his vehicle. The consumer was involved in an accident, with his previous vehicle and it was struck on the left side just in front of the rear wheel, damaging the body and rear door, but not seriously. It was the only damage to the vehicle. However, the upper left air bag deployed striking him on the side of the head and breaking his neck.

- Punta Gorda, FL, USA

problem #7

Jul 052012

Prius 4-cyl

  • 50,000 miles
Our car was involved in an accident on July 5, 2012 at around 9:30 am. Accident occurred on little road going North after junction of ridge road and before embassy blvd. Car was in the central lane in a zone rated for 45miles. It was going with the traffic at around 40 miles. Suddenly a large bird, probably a crane, that walked on the road and all vehicles slowed down to 15-20 miles speed to save the bird. The bird was saved but the car behind Chevy Silverado truck did not slow down and hit our car rear end at full speed. Only two cars were involved in the accident and no one was badly injured. Driver of our car was hurt by probably bumping her head with steering, she had a cut on chin, and scratch mark on her neck front, and she complaint of pain in both legs and neck. Her face was swollen and became black and blue in 24 hours. Our complaint is: 1. none of the six air bags opened to protect driver or any passenger to prevent injury from impact.vehicle inspector confirmed that their are no sensors in back end bumper. It may be good idea to have such sensor in the back at least for the driver seat because any impact affects the driver. 2. lacerations on the neck probably resulted from seat belt. Wound were not deep. However lack of adjustable fixed end of the seat belt makes belt cut on the neck, especially to a driver with height of around 5 feet and in high impact accident can severe main blood vessel in the neck. Possibility of such injury can be minimized by making a) seat belt adjustable at the point of fixation on the body of the car and B) making wide, soft and sliding shoulder pad on the belt.

- New Port Richey, FL, USA

problem #6

Dec 302010

Prius 4-cyl

  • 7,000 miles
My driving record was clean until this 2010 Prius. In one year I have had two accidents and several incidents, all of which I am now convinced due to brake failure. The first accident took place end of December 2010. I was going only about 10 mph. I hit the brakes repeatedly to try to get the car to stop. At the time I thought the car did not stop because of ice, but now after this 2nd accident and researching other Prius reports, I am convinced this first accident was also because the brakes failed to work. Since I did not suspect this at the time, I did not report it or have the brakes checked when the car was repaired. The 2nd accident was last night, Dec 8th, 2011. I was traveling between 25-30 mph. The brakes clearly failed to work, and I hit a car stopped at the traffic light in front of me. I had plenty of distance to stop. The car did not slow down, if anything, it may have speeded up, but I cannot definitely say this, as I was too freaked out looking at the car I was going to hit to check my speed. The road was not icy. The impact demolished the front end of the Prius. My air bag also did not inflate. I have whiplash from this second accident. Fortunately no one else was injured. I now realize I had several other brake 'slippage' problems last winter that did not result in accidents and I did not identify then as brake problems. I thought it was my snow tires, even though they were brand new. I took the car back to the tire dealer last month who said they had no other complaints about that brand of tire, but I so concerned I had them replace the tires anyway with new ones of a different brand. I have opened a case with Toyota after I started to research 2010 Prius and found a recall on this model and year from before I leased this car. Toyota says there is not a recall on my VIN#. I want Toyota to take responsibility for this accident and take back the car.

- Bozeman, MT, USA

problem #5

Aug 252011


  • 3,500 miles


The contact owns a 2010 Toyota Prius. The contact stated as he was driving 15 mph his vehicle crashed into the rear of another vehicle. The air bags did not deploy and the top of the seat belt malfunctioned. The contact sustained whip lash and chest injuries; he was taken to the hospital. A police was filed. There was extensive damage to the front end of the vehicle. The vehicle was towed to an auto body shop. The insurance company was notified. The dealer nor manufacturer were notified of the failure. The failure mileage was 3,500.

- Chicago, IL, USA

problem #4

Dec 172010

Prius 4-cyl

  • 9,000 miles
The contact owns a 2010 Toyota Prius. The contact stated that while driving approximately 25 mph, she crashed head-on with another vehicle. She stated that the air bags did not deploy and the safety belt did not restrain her properly. The contact and a passenger received major injuries to the liver, ribs, neck, ankle, and hands. Police report was filed. The vehicle had not been inspected or repaired. The manufacturer stated that an investigator would be sent to inspect the vehicle. The failure mileage was approximately 9,000. Updated 12/14/2011 updated 04/25/11

- Murrieta, CA, USA

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problem #3

Dec 042010


  • 6,696 miles
2010 Toyota Prius: Chronic failure of passenger air bag and seat belt warning light systems. Dashboard lights indicating passenger seat belt is unfastened and passenger air bag is off illuminate unexpectedly, and remain illuminated, whether anyone is in the passenger seat or not, and whether the passenger seat belt is fastened or not. Problem does not go away by merely shutting down and exiting the vehicle; erroneous indications recur as soon as the car is reentered and started up again. Five different visits to Toyota service centers have been made for this issue, with "repairs" lasting for anywhere from a few days to a few weeks before the problem occurs again. There does not seem to be any pattern to what transpired leading up to the failure. The problem most recently occurred on 12/4/10, however, as of this date (12/6/10) the car has not yet been taken back to a service center. Notes: (1) "approx incident date" in "complaint info" section is of the most recent occurrence. First occurrence was mid-July, 2010.(2) "mileage" and "speed" shown in "vehicle information" section represent the first occurrence of this problem. Mileage at most recent occurrence was 13714. Speeds varied from occurrence to occurrence.

- Fishers, IN, USA

problem #2

Oct 232009


  • 3,400 miles
The contact owns a 2010 Toyota Prius. The contact stated that the vehicle suddenly accelerated and crashed into and through a garage; the air bags did not deploy. The contact sustained a bruised heart, broken sternum and two broken ribs. The vehicle was destroyed. The contact called the manufacturer who offered no assistance outside of taking a complaint. The failure mileage was approximately 3,400.

- Highland , NC, USA

problem #1

Dec 182009


  • 280 miles
On December 18, 2009 at 4:40 pm in the still-light late afternoon we struck a deer in the road with our 2010 Toyota Prius.  the car was less than one month old and still on its first tank of gas. We have lived in a semi-rural area of New Jersey for over 30 years.  deer in the road is a frequent occurrence here.  but in 30 years, though we have had countless sudden collision-avoidance stops in other cars including our 2007 Prius, we have never had an accident. On December 18, traveling at approximately 35 mph on dry, but aged asphalt we observed a deer entering the road.  to avoid a collision, the brakes were jammed on.  but this time the braking event seemed to occur in slow motion.  it was the first sudden stop required of this new car.  eventually the ABS system engaged and the car came to a stop, but only after striking the deer with such force that the car sustained $2500 worth of front end damage.  lights, the bumper and front panels needed to be replaced.  the airbags did not deploy.  police and insurance reports were filed. Toyota has recently acknowledged a software-based delay of one second in transferring braking from the electronic regenerative system to the hydraulic brakes.  at  35 mph, that is an extra 51 feet traveled in that one second before the hydraulic brakes engage.  that 51 feet would have provided more than enough distance to avoid the collision. Until this unsafe condition is resolved, we have taken our 2010 Prius off the road.

- Gillette, NJ, USA

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