really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
26,695 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Toyota Prius seat belts / air bags problems

seat belts / air bags problem

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2010 Toyota Prius Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #28

May 172016


  • 48,000 miles


The contact owned a 2010 Toyota Prius. While driving 45 mph, the anti-lock brakes independently engaged and the power steering and brakes failed without warning. As a result, the contact veered off the road and rolled over several times. The air bags failed to deploy. The contact sustained a concussion, fractured ribs, and several lacerations that required medical attention. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The manufacturer was made aware of the failure. The failure mileage was 48,000.

- Brookline, MA, USA

problem #27

Jun 292016


  • miles
The contact owns a 2010 Toyota Prius. The contact stated that her VIN was included in NHTSA campaign number: 13V014000 (air bags, seats); however, the part to do the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carlsbad, CA, USA

problem #26

Jun 022016


  • 10,000 miles
Takata recall: Our car is over 6 years old. I would like to know if there is a faulty takata airbag in my car, and get it replaced immediately if so.

- La Jolla, CA, USA

problem #25

Apr 152016


  • 0 miles


Does my vehicle have a takada airbag. I know it is not part of a recall. I just want to know who manufactured the airbag in my car!!!!!

- Hummelstown, PA, USA

problem #24

Oct 042015

Prius 4-cyl

  • 96,000 miles
The contact owned a 2010 Toyota Prius. The contact was driving approximately 18 mph when another vehicle driving in the opposite direction broadsided the vehicle. The frontal and side air bags did not deploy. The contact had to be pried out of the vehicle and transported by ambulance to the hospital. The contact sustained three fractured bones in the right foot, 3 toes, a severe strain in the right ankle, and a concussion. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 96,000. Updated 1/4/2016 updated 03/01/16

- Sweeny, TX, USA

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problem #23

May 062015


  • 72,000 miles
The contact owns a 2010 Toyota Prius. While attempting to park the vehicle with the brake pedal engaged, the vehicle accelerated independently without warning. As a result, the contact crashed into the curb. The air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was taken to a dealer, but was not diagnosed. The body damage was repaired. The manufacturer was notified of the failure. The failure mileage was 72,000.

- Monterey Park, CA, USA

problem #22

Jun 172015


  • 50,000 miles


I hit a car on the front left side of my car as he pulled suddenly out in front of me. The force and angle caused my car to rollover 3-4 times. The driver front or side airbags did not deploy. The car rolled over 3-4 times completely. It crushed the car totally. Passenger side air bag (and no passenger in the car) went off but not driver side airbag.

- Vernon Hills, IL, USA

problem #21

Sep 102015


  • 63,420 miles
The air bag warning light activated and the indication of this light indicates the air bags will not deploy. The Toyota dealer has determined that the spiral cable has warn out.

- Tool, TX, USA

problem #20

Oct 212014


  • 42,000 miles
Airbag light turned on and was diagnosed as 'faulty air bag on driver side due to wiring harness issue'. I did not expect to pay for this repair as airbags are federally regulated 'safety' items. Car was just out of warranty. I did make a claim to Toyota and part was paid for. However, world Toyota in atlanta did charge me $293 for the labor. I would appreciate any information you can offer on this matter.

- Atlanta, GA, USA

problem #19

Apr 302015

Prius 4-cyl

  • 60,000 miles
I had just pulled into the garage and was at a complete stop when the car surged forward and slammed into to the back of the garage, I would tip overattempted to stop the car with the brakes and they were not working so I shifted the car to reverse and it speed out of the garage up an embankment into a fence. It. was up on it's side and I was afraid that it would tip over so in an attempt to bring it down level I shifted to drive and it speed off forward it then jumped a row of bushes into the front yard and did a large circle in the front yard missing three large pine trees and hitting a small tree that ended up stopping the car and deployed the air bag.

- Evans , GA, USA

problem #18

Mar 012015

Prius 4-cyl

  • 40,000 miles


Prius 2010 airbag warning light come on intermittently.

- Hollywood, FL, USA

problem #17

Dec 012014

Prius 4-cyl

  • 151,737 miles
Picture of airbag in red on dash comes on intermittently.

- White Hall, MD, USA

problem #16

Oct 242014

Prius 4-cyl

  • 62,000 miles
The contact owns a 2010 Toyota Prius. The contact stated that while traveling approximately 55 mph, another vehicle came from a side street, crossed into oncoming traffic and crashed into the driver's side of the vehicle. The passenger side air bag did not deploy but the driver side curtain air bag did deploy. The driver sustained bruised ribs and the front passenger sustained shoulder injuries, bruises and lacerations to the right hand. A police report was filed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.....updated 11/13/14 updated 4/29/2015

- Raleigh, NC, USA

problem #15

Sep 162014

Prius 4-cyl

  • 56,074 miles
I had a collision with a vehicle as I headed North towards an intersection. On the other side the driver that hit my vehicle was supposed to yield to coming traffic. When I realized it I had crashed into a wooden fence. The car was hit in the left side front tire area, the hood, the fender, the driver and passenger left doors were damaged. Needless to say the car was declared a total loss. I would like an investigation since I believe the air bags should have deployed. I was hit in the front drivers side, then drove thru a wooden fence to be stopped by a storage container. The accident didn't result in any major injuries but the air bags should have deployed...updated 09/30/14 the consumer stated the manufacturer found that the airbags should not have deployed. Updated 02/27/2015

- Tustin, CA, USA

problem #14

Jun 192014

Prius 4-cyl

  • 38,000 miles
On Thursday, June 19th, just before noon, police state my wife was stopped at the intersection of american legion rd. And hwys 61-67. The traffic lights were malfunctioning and flashing red all 4 directions. After stopping she proceeded on and was struck on the drivers side about where the door hinges are. The driver stated he did not see the flashing red lights. It pushed the Prius across the intersection and into the curb surrounding the traffic light. It was a Pontiac aztec with the high hood, and supposedly the hood crashed out the drivers side window, showering my wife with glass. She suffered concussion, broken clavicle, 10 staples in the back of her head, and has extensive swelling along her entire left side. It also knocked out both hearing aids, scratched up her glasses from the flying glass and knocked her watch off. Unfortunately the side curtain air bag did not deploy. It is being handled by hartford insurance so they can give you more information about the damage. The car has about 38,000 miles on it. The police report is by festus, mo. P.D..... updated 08/05/14 updated 08/19/2014

- Festus, MO, USA

problem #13

Apr 262014


  • 50,000 miles
The contact owns a 2010 Toyota Prius. The contact was driving 10 mph in a parking lot and made a left turn when another vehicle crashed into the front passenger door. The contact depressed her brakes immediately but the brakes failed, causing the contact to drive over a stop sign, a curb and then crashing into two apartment A/C units. The air bags failed to deploy. There were no injuries and a police report was not filed. The manufacturer was not made aware of the failure. The contact was awaiting a ruling from her insurance adjuster to determine whether or not the vehicle would be deemed as destroyed. The failure mileage was 50,000.

- Woodbridge , VA, USA

problem #12

Apr 042014

Prius 4-cyl

  • 61,000 miles
The SRS warning light (airbag icon) lit up after pulling my 2010 Prius out of the driveway on April 4, 2014. We tested whether the seatbelt had anything to do with it, or whether it made a difference if someone was seated in the passenger seat or not. Neither seemed to make any difference. The car was purchased August 1, 2009, and has just over 61000 miles on it. It has not been in any accidents, nor run over anything. There is an umbrella that I store on the floor of the vehicle, close to the driver's seat. Since that time, the light appears intermittently, but when it comes on, it stays on the entire day. Took it to the dealer, but it was not displaying at the time, so they recommended bringing it back when it was showing up more consistently.

- Sammamish, WA, USA

problem #11

Mar 282014

Prius 4-cyl

  • 57,200 miles
Passenger airbag doesn't go on 50% of the time. I tried to remedy it today at dealership, so I listed today as incident date..but really been happening since October 2013 when I bought it used. The air bag reads: Passenger airbag off when a person, greater than 100lbs sits in the front seat. I have photographic evidence of a person sitting in front seat, with passenger airbag off, yet dealer cannot fix it because they couldn't reproduce the problem, or could get a malfunction code. I stated, it only happens approx 50% of the time. I only took one photo one day last week...I offered I could have 20 photos! of a person in the front seat with the sign passenger airbag off, but unless the dealer can recreate it and it warrants a malfunction code, then they can fix it. I am frustrated beyond belief, as I have proof the air bag sensor is not working correctly, and yet the dealer and Toyota cannot fix it. The service manager stated he would "open a case" with Toyota, and I did the same as well. I also told Toyota I was entering this into the NHTSA datatbase. I pray nothing ever happens to the right front side of the car...because the airbag is malfunctioning and even with my premier extended warranty, Toyota will not fix it.

- Middletown, DE, USA

problem #10

Mar 192011

Prius 4-cyl

  • 5,000 miles
The contact owns a 2010 Toyota Prius. The contact stated that while driving 40 mph, the 2010 red Prius was hit from the driver's left front side and upon impact may have pushed the Prius 2 left tries off the ground at 45 degrees, but the vehicle came back down to the ground. The front air bags partially deployed and the side curtain air bags failed to deploy. The contact was injured and suffered a fractured neck. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure and current mileage was 5,000. Updated 01-10-14

- Playa Del Rey , CA, USA

problem #9

Oct 102013

Prius 4-cyl

  • 63,512 miles
We noticed that the carpet was saturated. The dealer told us it was because there were spider webs blocking the drain from the A/C. it was repaired at a cost of $1,554, the work included drying the air bag module and replacement of carpet. We believe this should be the subject of a recall as it is the identical problem recalled for the Toyota Camry.

- Essex, MA, USA

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