10.0

really awful
Crashes / Fires:
26 / 0
Injuries / Deaths:
23 / 0
Average Mileage:
36,477 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2010 Toyota Prius seat belts / air bags problems

seat belts / air bags problem

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2010 Toyota Prius Owner Comments (Page 1 of 5)

problem #81

Sep 102023

Prius

  • miles

A D V E R T I S E M E N T S

The airbag sensors for my passenger seat do not work. Regardless of if there is someone sitting in the passenger seat, buckled it, the system indicates that there is no one sitting in the seat and that they are not buckled in. This is of course a safety issue since the airbags would likely not go off even if someone was sitting in the seat. My vehicle is available for inspection upon request. They first appeared shortly after I purchased the vehicle from the last owner. The vehicle was lightly used and is very clean, and I have no reason to believe the passneger seat was abused in any way. My concern is this: this airbag sensor issue is a recall I have seen for other 2010 Toyota Priuses. I understand that in the systems, this recall does not show up for my car. However, I think it's interesting and worth looking into that I have the same make, model, and year, and my vehicle is having the exact same issues. This is an issue that was not triggered by any crash/collision, and I did not have anyone even sitting in my passenger seat prior to this issue, so it seems to be purely a system issue that I could not have prevented myself.

- Apple Valley, MN, USA

problem #80

Mar 162023

Prius

  • miles
Thank you

- Charlottesville , VA, USA

problem #79

Mar 022023

Prius

  • miles
ABS system displayed airbag symbol displayed brake symbol displayed seat belts light flashing airbag system showing off. Toyota dealership is aware of the problem with the ABS system along with the items mentioned. accident could have been avoided contact if the ABS system was working. Airbags did not deploy. Advise Toyota corporation on 27 February 2023 file number 230-227-00 2210 in regards to the ABS they were also advised of the airbag symbol displayed in the seat belt fasten flashing on driver side when an individual is seated in the car and buckled in. Vehicle has not been inspected yet however on Monday 6th of March it will be inspected by copart, by the direction of the USAA insurance company.

- Oxford, FL, USA

problem #78

Dec 262022

Prius

  • miles

A D V E R T I S E M E N T S

The driver airbag deployed without an accident while driving in the highway. The airbag deployment caused near control lost of the car. I was lucky to not have any other cars near me so I managed to get the car safely out of the highway. The airbag deployment was scary and caused me not able to see through the windshield due to the gas from the airbag.

- Jefferson City , MO, USA

problem #77

Jul 032022

Prius

  • miles
When start the car, passenger side both "airbag off" light and "airbag on" light on for a second, then both lights off, then "airbag on" light on and keeping on.

- Niagara Falls, NY, USA

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problem #76

Jul 032022

Prius

  • miles
When start the car, passenger side airbag light stays on until shut-off the engine.

- Niagara Falls, NY, USA

problem #75

Dec 132021

Prius

  • miles

A D V E R T I S E M E N T S

recalls.

- Fresno, CA, USA

problem #74

Nov 012021

Prius

  • miles
The airbag light on my 2010 Prius intermittently goes on and off. I have brought it to Toyota as well as my mechanic to see if anyone can find the problem. I've been told I need to change the seat and or the weight sensor isn't working. When I looked at the numerous PRius websites this is unbelievably common!

- Sherman Oaks, CA, USA

problem #73

Jul 012018

Prius

  • 208,000 miles
The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 30 mph, while coming to a stop on wet pavement, the vehicle failed to stop and crashed into the vehicle ahead of him. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The contact stated that whenever the roads were wet, excessive force on the brake pedal was needed to stop the vehicle. The vehicle was not taken to the dealer and was not diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 208,000.

- Schaumburg, IL, USA

problem #72

Mar 112021

Prius

  • 113,864 miles
I inherited a 2010 Toyota Prius 3rd generation when my mother passed a few years ago. I've since had several unnecessary and costly problems with the car as well as dealership's outlook, treatment, and indifference to the danger that their customers face--as many already have. The following are situations that I'm experiencing now. First, I was recently leaving the pharmacy when all of my warning lights (ABS, brake, traction ) suddenly came on and my brakes failed as I was heading home. I'm a single mother of a special needs child and I had to get home to her. I was approximately 1 mile from my home and I was nearly in 3 accidents that could've been catastrophic. Thankfully the road was dry, clear, and with little traffic. We have been homebound for weeks, without transportation for doctors, food, etc. Our vehicle is our only means of transportation, and we must get to doctor appointments, etc. Second, the car has inexplicably stalled twice. Third, I'm constantly having to replace lights, and have been pulled over by the police for lights not working. Finally, an airbag has been recalled and once I can afford it I'll get that fixed as well. I spoke with my local Toyota dealerships, and after explaining the problems, I was informed (several times as I was repeatedly transferred) that I had to pay an inspection fee that also changed with each person. Finally, I was told I had to leave my car there for days and that I was going to pay thousands of dollars to fix the car. I'm unable to pay that much money--and the amount kept changing as well. I have researched these problems and now understand the methodology and intimidation used on poor people such as myself. Toyota should be ashamed. Fix these problems that will endanger and possibly kill your customers for nothing more than their own incompetence and greed.

- Marietta, GA, USA

problem #71

Jan 122018

Prius

  • 77 miles

A D V E R T I S E M E N T S

My 2010 Toyota Prius has leather seats and the passenger side light is coming on. According to Toyota recall there was a problem with the leather seats and calibration.the sensor on the passenger side is not communicating with the front airbag so when you sit down and buckle in it does not activate the front airbag. A seatbelt and airbag light is constantly on.

- Prospect, KY, USA

problem #70

Mar 032020

Prius 4-cyl

  • 230,000 miles
The car I have 3 dash lights we pull the code through computer it was C13 91. That means the car have an actuator it's not working so the brake system is not working properly and the ABS light traction light the brake light are on all the time. Sometime they go off and sometimes they turn back on usually it's more on time than off time. I did research and find out very common with 2010-2015 Prius model went to Toyota dealership at riverdale West springfield Massachusetts no help. It's a known problem they agree but my car is 10 years old or 150000 miles over so no warranty please help I am a poor uber driver 4 daughter and wife I am the only bird feeder [xxx] is my cell and [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Agawam, MA, USA

problem #69

Jan 172020

Prius

  • 88,500 miles
Air bag did not deployed at the time of accident. Damaged/rip apart front bumper...car is total loss as per insurance adjuster. Other collided Honda CR-V had all its air bags deployed. None on my Prius. Accident happened at major intersection, when green light turned on I paddle my car, other car Honda CR-V came at a speed to make left turned and hit my front bumper.

- Riverside, CA, USA

problem #68

Dec 142019

Prius

  • 128,865 miles
Air bags failed to deploy in car crash: My 2010 Prius was stuck by another car who ran a red light, in the front right (passenger side). The car that struck me was traveling approx 35mph and pushed my car (also traveling approx. 35mph) into the path of a wooden telephone pole that suspended the traffic lights over the intersection. My car traveled about 20-30 feet further and stopped when my car hit the pole head on. The telephone pole broke in two in the impact. None of my air-bags deployed. The police report is incorrect regarding the airbags. I have contacted the police department to amend the report. As seen in the accompanying photographs, the air bags did not deploy, contrary to the police report.

- Raleigh, NC, USA

problem #67

Apr 012016

Prius

  • 40,000 miles
The contact owned a 2010 Toyota Prius. The contact stated that while driving at 25 mph, another vehicle crashed into the front passenger's side. The front driver's side air bags deployed as a result the contact sustained a leg injury. The contact was hospitalized and the driver for the other vehicle had unknown injuries. A police report was filed and the vehicle was towed to a tow yard. The vehicle was totaled by the contact's insurance company. The contact stated that she just received a recall letter number: 16V487000 (air bags) however, the accident occurred back in April of 2016. The dealer and manufacturer were not contacted. The failure mileage was 40,000.

- Norwich, CT, USA

problem #66

Oct 012017

Prius 4-cyl

  • miles
Takata recall. The contact owns a 2010 Toyota Prius. The contact stated stated that NHTSA campaign number: 16V487000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in the fall of 2017. The dealer (Toyota of Warren, 2657 niles cortland rd SE, Warren, oh 44484) stated that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated as of 10/28/18 failed air bags has still not been fixed. Updated 11/28/18

- Newton Falls, OH, USA

problem #65

Jun 282016

Prius 4-cyl

  • miles
The contact owns a 2010 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (cornhusker Toyota, 3510 kaufman ave, grand island, ne 68803, (308)-382-4620) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated parts were availbale and replaced. Updated 12/04/18

- Central City, NE, USA

problem #64

Sep 122018

Prius

  • 55,000 miles
Manufacturer recall number gou, is identified on your website as being part of the NHTSA recall number 16V487, recall status "recall incomplete"

- Apache Junction, AZ, USA

problem #63

Jul 102018

Prius

  • 167,000 miles
The contact owns a 2010 Toyota Prius. While driving approximately 30 mph, the contact crashed into the preceding vehicle. The frontal air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 167,000.

- Newark, OH, USA

problem #62

Jun 212018

Prius 4-cyl

  • 89,000 miles
I was on the freeway in traffic, going 60 mph. There was road construction coming up ahead. I depressed the brake pedal and nothing happened. The car didn't slow down at all and I crashed into another vehicle. My car was manufactured when the 'voluntary safety recall' by Toyota was supposed to address this, but I received no notification, nor did thousand oaks Toyota, where I had the car serviced, communicate about it.

- Morro Bay, CA, USA

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