fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Prius body / paint problems

body / paint problem

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2012 Toyota Prius Owner Comments

problem #2

Mar 032014


  • 24,000 miles


A dead mouse was found in the cabin air filter. The dealer charged me to change the filter and clean out the air system. I thought it was a fluke. I had several unexplained messes in the car (blamed my children) then found a live mouse in the glove compartment. Opened up the glove box all the way and exposed what was behind it and found the mice had shredded up the insulation around the wiring system. We removed a gallon sized baggie of insulation that made a very cozy and large mouse nest. Now the dealer wants to charge me again for a mouse issue. Where will this end? in reading on the internet, it appears Toyota Prius has a big problem with not sealing up the car for vermin. Hanta virus is a very big concern for me, as is the thought of a mouse scurrying near or over me while I am driving.

- Camas, WA, USA

problem #1

Jul 252013

Prius 4-cyl

  • 14,000 miles
Interior water leakage that drips down from the center console down to the driver and passenger floors. First occurrence occurred around 14K miles. It is possible that it was leaking before but I did not notice it because I have weather proofing floor mats, the wetness occurs under the mat. The dealer says clogged ac tubing by debris. They cleaned it out but charge me $100. Second occurrence in Dec 6 2013 at 16K miles. It rain the night before. I suspect it is a design flow if there are trend for similar complaints or my car has a defective part(s). The consistent dampness under the floor mats could lead to long term issue with the car.

- East Hanover, NJ, USA

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