really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Prius brakes problems

brakes problem

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2012 Toyota Prius Owner Comments

problem #3

Oct 302013


  • 160,000 miles


The brake doen't work when I was driving out of the highway. I pressed hard of the brake and cannot stop the car. And I crushed into a big truck. The car crushed once with the truck and the momentum made the car to hit the traffic light pole again. Terrible.

- Minnetonka, MN, USA

problem #2

May 082012

Prius 4-cyl

  • 600 miles
1. when vehicle transitioned from battery to motor, significant impact resulted 2. brake pedal traveled to floor, dash warning light came on [vehicle towed] 3. attempting to leave dealers lot, brake pedal traveled to floor. Technician witnessed. Updated 01/15/13

- Middleboro, MA, USA

problem #1

Dec 112011

Prius 4-cyl

  • 2,000 miles
Sunday Dec. 11th: Pulling out of Chicago garage, car makes odd rotational noise. The sound seems to go away after about a block or so of driving. The dealership is closed and I am booked up with clients, so I continue to test and see if temperature or environment effect the noise. The noise appears to only happen on a 'cold start' but all other factors do not seem to show an impressive change. Dec. 15th: I call Toyota corporate and file a complaint, then per their direction, call the dealer and make an appointment to have the noise problem fixed. Jan. 13th: After several calls to corporate, and having taken the car in three times to the dealership (midtown Toyota- Chicago), I have been informed by one of the service employees that Toyota is having a problem with many of these models. They think it is a back brake issue, perhaps defective part(s). As both Toyota & the dealership are not officially telling me this. This is what I know, they have been lying to me as a consumer and me and other customers are driving a car with a potential safety problem. I do not feel safe driving this car.

- Chicago, IL, USA

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