really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,980 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Prius steering problems

steering problem

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2012 Toyota Prius Owner Comments

problem #6

Jul 052016


  • 40,000 miles


There was a rattling or knocking noise coming from under the dash area of the passenger side whenever driving over bumps at slower speeds on city streets, often felt tramsmitted to the steering wheel. Upon taking it to the Toyota dealer, they found that there was free play in the intermediate steering shaft, which they said, could eventually fail. It had to be replaced.

- Chino Hills, CA, USA

problem #5

Feb 252016


  • 50,000 miles
The contact owns a 2012 Toyota Prius. While driving various speeds, a loud clunking noise emitted when making a turn. The failure occurred only when making a turn. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Clarksville, VA, USA

problem #4

Mar 012013

Prius 4-cyl

  • 10 miles
The contact owns a 2012 Toyota Prius. While driving approximately 45 mph, the vehicle failed to drive in a straight line and drifted to the left and right. The contact had to constantly adjust the steering wheel. The dealer was unable to diagnose the cause of the failure. The manufacturer was notified of the issue. The failure mileage was 10. Updated 11/25/14 updated 12/02/14

- Blairsville, PA, USA

problem #3

Jun 172014

Prius 4-cyl

  • 25,070 miles


I was driving on my residential street and stepped on the brake to slow down to make a left turn into my driveway. The car failed to slow down or stop, and instead went over the curb, veering to the right and side swiped the left side of my neighbor's car, narrowly missing his garage.the car then side swiped a tree on my left (on property between my and neighbor's property.) the front end of the car crashed into a tree, saving me from rolling about 900 feet to the street below. The entire time of this incident the brakes never engaged (pedal was down to floor) and I frantically tried to steer to avoid hitting anything. A witness, standing on the street, confirmed my brake lights were on. Car was serviced by Toyota (world class inspection) 15 days before the incident. Inspection report indicated brake fluid level and brake lining were "checked and ok." After the incident the car was towed to a repair site where the operator demonstrated to me that the brakes were nonexistent and the brake fluid level was still appropriate. Car was deemed totaled.

- Newport Beach, CA, USA

problem #2

Jun 232013


  • 9,800 miles
I had to return a 2012 Prius I rented from avis Corp. The carbon fiber steering wheels on the 2012 Prius vehicles are decomposing in the Florida heat and sun. The steering wheel is putting carbon (glass) fibers into people's hands. They make our hands red and itch from the carbon glass fibers poking our hands. You can see the fibers shining in the sunlight at the right angle. You guys need to look into this. Probably need to cover wheels with leather or something. Also, it appears Toyota does not answer their support phones and fixed their support (complaint) web site not to work. You cannot type into the message filed to describe your issue.

- Simi Valley, CA, USA

problem #1

Aug 272012

Prius 4-cyl

  • 1,000 miles
Vehicle is parked outside, and during morning cold start, the vehicle produces a moaning/wooing sound for approx. 50-75 yards with vehicle moving under 25 mph. The sound is being generated from the front wheel wells. Sound generated is related to vehicle speed. The faster the vehicle moves, the more frequent the sound being produced during the first 50-75 yards. Strange sound is gone after that, and does not return until the next cool/cold start. Owner took the vehicle back to dealership for inspection, and dealer took off the front wheel to inspect brakes, wheels, and tires, and was not able to locate or reproduce the problem. Abnormal sound is only produced during morning cold starts and when vehicle is left to cool(I.e. parking lot at work).

- San Diego, CA, USA

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