really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Prius windows / windshield problems

windows / windshield problem

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2012 Toyota Prius Owner Comments

problem #1

May 212012

Prius 4-cyl

  • miles


The contact owns a 2012 Toyota Prius. The contact stated that she noticed that when the lights were viewed through the windshield, there was an abnormal prism effect. The contact also stated that there was an image located above and below the actual light source that occurred with all light sources such as headlights, tail lights, street lights, traffic lights, etc. The vehicle was taken to a dealer where a technician advised that no repairs were needed and that the issue was not a defect but rather a characteristic of the vehicle. The manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was unknown and the current mileage was 7,200. Updated 12/10/12 the consumer stated the vehicle's windshield was replaced once. The replacement windshield had the same defect the case was taken to arbitration when Toyota refused to find a remedy for the safety defect. Arbitration was lost due to "lack of evidence". updated 12/18/2012

- Manassas, VA, USA

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