This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield cracked from the side without provocation. Its possible a pebble caused it, but a very small pebble as I never heard any rocks hit the window.
Prius windshield is prone to crack when traveling on highway. I was traveling on highway when a tiny rock hit the lower right side of my windshield. Then I could see the tiny crack getting longer until it nearly reached the middle in a matter of two minutes. Prius owner should not have to put up with this expensive and dangerous defect.
The contact owns a 2014 Toyota Prius. Without warning, the front passenger side glass window fractured. The vehicle was not diagnosed by a dealer or an independent mechanic. The contact replaced the part due to the failure. The manufacturer was notified and stated that this was not a known issue. The vehicle was repaired. The failure mileage was not available.
The contact owns a 2014 Toyota Prius. While driving 55 mph, all four door windows had long scratches that created holes in the windows. The scratches would not allow the contact to see through the rearview mirror. The vehicle was taken to the dealer where the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,300.....updated 0711/16
I closed the trunk door, and the back light glass (rear window) completely shattered. When this occurred, the glass was not cracked and we were not in extreme temperatures (it was about 65 degrees). I took it to the Toyota dealership, and the service guy said it's "impossible" for the glass to break as it did. It's obviously not impossible if it can happen with normal closing of the trunk door. Vehicle was purchased new less than a year ago.
- Agoura Hills, CA, USA
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There is a visibility issue on both the right hand and left hand side of the windshield. The right hand side has a glare/blurry effect when making turns. The left side had some sort of circular effect that negatively effects my vision. The dealer attempted to treat the windshield with rain X as some sort of fix. This did not help. This was a very unprofessional fix. In fact, I believe the rain X made the problem worse. I don't remember the issue occurring until a few weeks after the initial purchase of the vehicle.
Point sources of light (I.e. brake lights, headlights, traffic lights, etc.) at night time and to a less visible extent in the day time are duplicated or triplicated at distances through the front windshield. As the light source is closer to the car, the ghosting effect diminishes. This problem does not occur when looking out the side windows or rear windshield, but only occurs through the front windshield. This prism effect induces nausea and is incredibly distracting while driving.
Windshields on Prius models 2010 and higher are affected. While most obvious at night, external light sources viewed through the front windshield can be mirrored in triplicate via a "prism" or "refraction" effect. Interior occupants will witness light sources being replicated 3 times. The resulting effect can create nausea or dizziness in occupants, and is experienced with maximum effect at night during traffic when the ability to safely negotiate roadways is paramount.
The contact owns a 2014 Toyota Prius hybrid. The contact stated while traveling various speeds, a passenger put their arm out of the window and it erroneously closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was 358.
A D V E R T I S E M E N T S
- Los Angeles, CA, USA