Notes: The 2013 RAV4's top complaint is that the navigation screen is impossible to see in direct sunlight.

While certainly an annoyance, it's not a big deal in the world of car problems. Luckily the fix is a $10 anti-glare screen cover.


really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
21,923 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota RAV4 seat belts / air bags problems

seat belts / air bags problem

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2013 Toyota RAV4 Owner Comments

problem #8

Mar 042015

RAV4 4WD 4-cyl

  • 17,745 miles


The throttle stuck on the car. I could not stop the car and it went over a 10 foot fall and crashed to the ground. It was a very scary ride. I tried every way to stop the car but could not. I had my foot on the brake the entire time of the unintended event. I am still very sore three weeks later and have some spinal sprain and wrist sprain, cervical sprain and both knees bruised both knees. The car was taken to a collision center for repairs after I consulted my insurance company....updated 06-16-15

- Dandridge, TN, USA

problem #7

Feb 032015


  • 26,268 miles
This was a front end collision. The other party spun into our lane (local road) and destroyed our front end. Air bags did not appear to cause the injury (front passenger had a broken rib on the left side and a possible separated sternum). The air bags seem to have deployed properly but did not deflate after the initial impact. This made it difficult to get to the injured person (front passenger). Also, one of the air bags released its chemical into the face of the injured person causing them a lot of difficulty in breathing. The driver suffered no injuries.

- Westford, MA, USA

problem #6

Dec 232014


  • 25,309 miles
While driving down a bridge at approximate speed of 36 and before the red light I left my right leg from the gas pedal and pressed on the brake pedal to get ready to stop by the red light. At that moment the brake pedal did not respond to my leg pressing and the total braking system did not respond having cars stopped infront of me by the red light I had to turn the steering wheel to the right and hit a big tree. The damage reached almost to the middle of the front hood; however, no any air bag was deployed or activated due to the crash and I was transferred to the hospital by the ambulance and been hospitalized for seven days and for the first four days I lost any sensation in my both legs with a sever spine pain and until now my both legs hurt me and so does my back ( spine ). pictures are available. The car still under the manufacturer warranty and all the services were connected by the Toyota dealership service. The last was conducted at the dealership on Sep 15, 2014 at 13:25 - 14:39. I have always taken the car to the dealer's service exactly as the dealer recommended.....updated 01/23/15..........updated 12/15/15

- Baltimore, MD, USA

problem #5

Oct 262014

RAV4 4-cyl

  • 14,561 miles


My wife got into an accident with her 2013 Rav4 with only 14K miles in which she was T-boned. Both the passenger doors and quarter panels was effected by the accident. The vehicle almost flip to one side but didn't and the rear passenger side suspension fail apart. None of the air bags in the car deployed, the vehicle will most likely be totaled by the insurance company due to frame damage on the entire passenger side and absolutely no air bags deployed. I believe the their is a bigger problem that cause the side impact air bags not to be deployed. I'm so happy my new born and 18 month old was not in the vehicle during that time.

- Orlando, FL, USA

problem #4

Apr 092014


  • miles
After reading several news stories today (04/09/14) about the recall of 27 Toyota models (including 2013 rav 4), for: ?cables for the driver air bag module that can be damaged, disabling the bag, though a warning light will come on (3.5 million vehicles, 1.67 million in the U.S.). ?seats that don't lock in place (2.32 million, 670,000 in North America) ?steering column brackets that may become loose or fail (760,000, europe and asia only) ?windshield wiper motor (160,000, asia only) ?starter motor fire hazard (20,000, asia only) I called the dealer where I bought my car - Toyota of rock hill. I was informed that recalls are "coming, " but they didn't have specific information from Toyota yet. I should be getting a letter in the mail and then I take the car in for service. Frustrating to see that the media has more information on the actual recalls than the Toyota dealer. So, if something happens between now and the time I get "my letter, " (my air bags fail or the seats become dislodged during an accident), I'm pretty much screwed.

- Rock Hill, SC, USA

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problem #3

Dec 202013


  • 80,000 miles
The contact owns a 2013 Toyota rav 4. the contact stated that the driver was traveling an unknown speed and crashed into a bear. The air bags deployed but did not deflate after deployment, making it extremely difficult for the driver to immediately exit the vehicle. The manufacturer was notified of the incident. The VIN was not available. The failure mileage was 80,000.

- Salt Springs, FL, USA

problem #2

Dec 202013


  • 8,500 miles
The contact owns a 2013 Toyota Rav4. The contact was driving approximately 42 mph and crashed into a large animal. The air bags failed to deploy. The driver sustained bruises to the body and a police report was filed of the incident. The vehicle was towed to an independent mechanic and was later inspected by the manufacturer thirty days later, who determined that there was no defect in the vehicle. The approximate failure mileage was 8,500. The VIN was unavailable.

- Salt Springs, FL, USA

problem #1

Nov 252013

RAV4 4-cyl

  • 3,000 miles
The Toyota was traveling 35 mph North bound and a Mercedes made a left hand turn in front of the Toyota. The Toyota T-bone the Mercedes at 35 mph and the air bags on the Toyota did not deploy. The driver and passenger in the Toyota suffered several injuries to the neck, back, hands, leg and feet and was transported to the hospital for treatment. The Toyota was totaled by the insurance carrier.

- Plano, TX, USA

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