This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
i have just driven the car for about 15 minutes and pulled in a driveway to wait for someone. My car was in park but running, and white smoke started to come out from under the hood. I turned the car off and got out. I walked around to the front of the car and it immediately went up in flames. I called 911 and a police car just happened to be going by and called the fire department. They block off the street and put out the fire but the car was completely trashed.
My car was glitching and stuttering, then one day the transmission did not engage and the car would not move forward or in reverse. This only happened one time, we were told it is not the transmission, it is the torque converter. I checked on this NTHSA site and found that many Rav4s throughout the years have had torque converter problems and that the warranty has been extended.
I left to go to work, and the transmission would not engage. I pulled out of the garage, the engine was revving but the car just slowly rolled. I thought it would warm up, but it did not. I was in the street, and I was able to slowly rev and roll the car back into the garage. It was very frightening and dangerous. My husband drove the car, the transmission worked, but sometimes it is still slipping. I'm afraid to drive it. It is only 8 years old and has 126k miles and we maintain it very well. I am so disappointed, we have been driving Toyotas for over 30 years, never had a big problem like this.
As I drive the multimedia system reboots on its own. Also as I was exiting the freeway coming off a curvy ramp, the car shut down as I was driving and the steering wheel locked for a second and then it came back to life. As this happened the dashboard lit up as if it was in accessory mode. Luckily there was not a lot of traffic on the ramp. Also about 5 months ago i had it repaired at the dealer because of a torque converter extended recall
Our 2014 Rav4 LE with 37k miles caught on fire while parked in a shopping plaza parking lot. The fire department says I was lucky that I wasn't driving the car or I wasn't in the car with children, pets, or elderly parents or we could have died. If my car was parked next to others this fire could have spread and been absolutely catastrophic. We've had our car fully inspected once within the last 6 months, and a limited inspection during an oil change within the last 3 months. I believe the fire started with the battery, we think we were affected by this... https://www.consumerreports.org/car-safety/toyota-rav4-under-investigation-due-to-battery-fire-concerns-a8630737173/ Our battery was inspected recently during an oil change and it was fine. The car has very low miles. Prior to parking the car I noticed a sulfuric rotten egg smell which I thought was coming from one of the nearby restaurants in this plaza. I turned the engine off, rolled up the windows, and put the in-car ventilation on at which point I noticed the smell coming from the vents. I rolled the windows down and was going to pop the hood to investigate but I decided to wait a few minutes for the car to cool down. There were no check engine lights or attention lights on the dashboard. As I got out of the car to walk to the plaza I noticed a small amount of steam coming from between the cracks of the hood. About 45 seconds later when I walked to a nearby storefront I noticed a flame coming from between the windshield and hood. I promptly called 911 and the Skokie fire department arrived on the scene about 5 minutes later. They put out the car fire in about 3 - 4 minutes, but the car was a complete loss.
- Chicago, IL, USA
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Shortly after I purchased the vehicle, the Entune application began sending -€œmovement alerts-€ and frequently showed that it was in a different location. The dealership said that an update was required, but that did not fix the problem. About a year later, it began to drain batteries repeatedly (4 in one year). The Toyota dealership could not find a problem. After the last battery replacement, I noticed that the Entune app shows that I have over 960,000,000 miles on the vehicle (when the odometer isn-€™t even at 85,000) and the battery voltage was 14.6 volts! My car was broken into and the front window was broken, but the app failed to inform me of that! About a month ago, I left home and all of the lights on the dash started flashing. The engine temperature was rising (according to the temperature gauge), and then the gauges stopped functioning. The tachometer showed 0 RPMs and I was unable to see the odometer, temperature, or even my speed. After disconnecting and reconnecting the battery cables, it appeared to solve the problem. I am afraid of what may happen next and would trade it in if I could afford to.
Vehicles transmission torque converter has issues and makes entire vehicle shake while driving. It causes issues when going up and down hills and shifting gears to maintain appropriate speeds. Vehicle shakes aggressively when at high speeds making highway travel impossible and unsafe. Toyota dealerships quote $3000 in repairs to replace defective part.
On Sunday, Aug 29th, our RAV4 caught fire in our driveway. The vehicle was off/parked at the time and required the fire department to extinguish. The fire spread to our truck which was parked next to the RAV4. Both are a complete loss.
All but one lock has now failed. The truck is not able to be opened. There were no warnings/indications, and now the company is telling me that it is no longer under warranty and it cannot be repaired unless paid for. I do find similar stories online and that the locks fail a second time in some cases.
I've had multiple issues with this car. The lock actuators on all the doors and rear hatch constantly break, the radio completely stopped working and a new after market radio had to be installed since Toyota won't recall the radios, the ac blower motor keeps shorting out, and the usb ports short out and stop working.
The radio screen only displays the Toyota sign. It will change stations with the pre set on the steering wheel but you can not do anything else cuz the screen does not display anything other than the Toyota sign.
My Rav4 2014 xle radio/blue tooth stopped working about 3 yrs ago. I called Toyota, but they refuse to fix. The radio screen is blue, and keep rebooting. It was only 3 yrs old and we are taking care of the car very good. It cost 1500 to replace a new one, but I think it's not customer fault, and I'm still driving without the radio. I feel that it's not customer fault and Toyota may get the defect radio to install in the car. I did research and see lots of customer has same issue. I see there is few recalls for Rav4 2014, but I never get a letter from Toyota to get the car fixed.
Radio will completely stop working to where you have to buy a new $1200 radio from the dealer. All door lock actuators will stop working after a period of time causing you to not being able to unlock or open your doors.
Vehicle was parked, just turned the car from engine on to off with just the battery on running the radio while I was preparing to exit the vehicle. Suddenly the entire radio system completely stopped working. I looked at my infotainment screen and it was certainly having a issue because ever since that day over one year ago I have not been able to listen to radio, use gps, use bluetooth, etc. I believe this to be under a safety issue due to 1) loss of phone/bluetooth (use of mobile phones while operating the vehicle is required in many states to go through bluetooth) and I cannot comply with these laws if my system has malfunctioned, 2) I paid for a vehicle with a gps navigation for a reason and now I lost that expensive capability as well, 3) radio's are used to keep the driver alert and focused and this was lost 4) the looping screen is extremely bright, cannot be darkened and impossible to drive at night with it. I have had to completely cover over my screen so now it's like I'm driving a flintstones vehicle with nothing technology wise in this $25,000 vehicle I paid for. "Toyota customer care contact us - I contacted Toyota via phone call earlier today with limited results, but later emailed Toyota and provided a link to this page. The customer care representative suggested that anyone having problems with their radio/navigation system should call and email their complaints. Toyota is not currently offering any remedy or assistance to prematurely failing radio systems that are out of warranty, but all calls and emails are monitored and when there are multiple complaints, Toyota will recognize a problem and may offer assistance or reimbursement." Https://www.carcomplaints.com/Toyota/Rav4/2014/accessories-interior/
The contact owns a 2014 Toyota Rav4. While operating the vehicle, the navigation/information system suddenly malfunctioned. The screen turned a blue color and the system became inoperable. Screen keeps attempting to reload but it fails. Radio or navigation inoperable but the rear view camera does work. Occurred at 60,000 miles.
Radio in my 2014 Rav4 won't turn on or off. The screen looks like it is trying to reboot but gets to a certain point then stops and starts again. It creates safety issues as it divert driver eyes what happen and have to use cell phone while driving to check road conditions. It prevents drivers from up to date traffic conditions and car condition. Everything used to display in radio screen.
Navigation/bluetooth/media function screen no longer works, it happened when I started it about a month ago at 65,750 miles on my car. I've read that this usually happens around 65,000 miles to 70,000 miles for this model and can cost up to $2,000 to $3,000 to get it fixed. It starts off as a black screen then lights up like its downloading something then goes black again. Its a safety issue because driving at night or early morning when its dark no matter how low of a setting you have for your dash lighting setting when it lights up its extremey bright. And even though I know it will happen it still make me take my eyes of the road to look at it. And living in the country that is a couple of seconds I can't afford, luckily I have yet to hit a deer or other living thing.
All the apps on the dash board, including radio are gone{whited out}. I am afraid if everything is shuting down all at once while I drive as it did on this one
The radio/infotainment system on these vehicles are failing (ours failed last week), with numerous examples posted by owners online. A dealership eventually determined that the entire radio unit needed replacement at quoted cost of $1160 Toyota customer support is courteous but unwilling to assist with repairs. The radio system appears to enter a boot loop where a loading type screen appears for several seconds followed by the screen turning off for a time before restarting the loop. While I wouldn't consider the radio/infotainment to be a critical safety component, this constant on/off of the radio screen is a distraction for the driver. At night especially, the change in brightness from screen off to screen on lights up the entire cabin. Furthermore, the boot loop cannot be stopped- no buttons work and the sequence repeats itself forever as long as the key is on.
A D V E R T I S E M E N T S
- Haddon Heights, NJ, USA