This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought this car last year on October 4th from carmax (mileage was 62k at the time of purchase). I started to have problems the next month on November 6th with the brakes which was rusted and had to replace the pads. That was very dangerous and could have hurt myself driving around the heavy rain at the time. I was scared for my safety and others wellbeing so I took the car to the dealership. Their mechanic checked the car and told me that this wasn't fixed or checked since April 2023 before I bought the car in october 2023. I had problems with the infotainment system. the map navigation for my android and iPhone doesnt work anymore. the mechanic at the dealership fixed the rear break pads and discs but couldnt fix the infotainment system even after updating the system. He issued me a 250 dollar refund and was charged 680 dollars for the rest of the job. Another issue happened on March 2024 for the front barring needed to be replaced from a carmax mechanic shop. Paid 380 to fix. This month I got a message saying " engine maintenance required, go to dealership". I took the car to the mechanic and explained that the computer code error message means the coolant valve is defective. I'm thinking of going to the dealer tomorrow up until I found out the car never got the recall repaired from this website. Could this be the reason why I'm having this may problems? The car hasn't been inspected by police or insurance, only the toyota manufacturer on November 6th who told me about the car not getting fixed since April 2023. I have the invoice of all these repairs done. The latest mechanic that told me about the coolant valve being defective thought I needed to change my oil. He did change the oil and charged me 189 dollars. I'm planning on taking the mechanic to fix that problem since the toyota dealership was gonna charge me to fix the transmission fluid which isn't the problem. I will upload the receipt for the oil change job.
#16260-F0010 B/0 PART COOLANT BY-PASS LOST Vehicle is a 2019 RAV4, odometer reads 37849. I've had a persistent "Engine Maintenance Required" notification on the MID screen for the last 1500 miles or so, literally the day after getting a scheduled service at the dealer. I initially thought it was just the service reminder, so I didn't think much of it, and just ignored it. But eventually it became so annoying that I tried to clear the notification, and couldn't-- and upon further research, it turns out the notification is probably the result of a leaking coolant bypass valve. I haven't noticed any loss in coolant, haven't experienced any abnormal engine temps, and haven't had any CELs. I've also noticed that the notification only comes on now when I have the A/C turned on.
The engine maintenance light came on at 82,300 miles. After running diagnostics, I was told at the Toyota dealership that it was the coolant bypass valve assembly. Toyota stated that this was a very common problem in this year model RAV4. The fix was almost $1000.
I spoke to a Toyota customer service rep and they advised me to also log my issue on this site as a way to get the manufacturer to address it. The material on the steering wheel has been increasingly coming off. I'm [XXX] and retired, so the car does not experience rough usage and yet the material is not holding up. I would put a steering cover on, but the steering assist requires touching the steering wheel and I'm not sure how it would continue to work with a cover installed. This is my second Rav4 and I did not experience this problem with that one. This will be a very expensive replacement at some point, and I don't want the same defective material to be installed. I wish the manufacturer would address this. I have not been to the dealer yet to be honest, but wear and tear isn't covered under the warranty. I don't think this is normal though and the material should be holding up better than this. The car is stored in the garage, so it's not being caused by the sun. There's just 50,000 miles on the vehicle now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Oviedo, FL, USA
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Sunroof glass exploded for no reason. We were driving down the highway. The weather was mild. The glass exploded out. We have pictures of the glass protruding upwards not down
The coolant bypass vavle is going bad and needs to be replaced. If it goes bad then it could cause significant damage to my engine. The car Toyota car dealership stated that it is an a common issue with this year, make, and model.
Engine Maintenance Required Alert popped up on my vehicle. It-??s a 2019 RAV4 with barely 60k mileage on it that I bought new off the dealership back in 2019. They are charging me $800 to get the coolant bypass valve repaired, but this is a known issue that all RAV4-??s are experiencing (regardless if it-??s at 20k or 100k miles)
On [XXX], I brought my car in for its 60,000 mile check up. Everything was marked in the green zone including the -??coolant.-?? On [XXX], car brought back in due to message on the car stating -??Engine Service Required.-?? I went to the dealer and the advisor Daniel already had an idea it was the coolant bypass valve was most likely leaking coolant. Per advisor, he stated he has seen this many times before for these types of car bought within this year always has this problem. Upon inspection, the advisor was correct and it was the coolant bypass valve leaking coolant and needing to be repaired. I had to pay $1,278.55 just to fix this in a low mileage car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The DCM failed. On 2/11/2024, a speaker was no longer working. On 2/15/2024, it was confirmed that the vehicle's microphone was not working. The vehicle was taken to a Toyota dealership on 2/16/2024. They confirmed that the speaker/microphone were not working. They identified a Toyota Service Bulletin for this issue, requiring DCM replacement at the cost of the consumer. Since there is a Toyota Service Bulletin, it seems that this is a known issue. Safety is at risk as the vehicle is no longer hands-free for communication. There were no warning signs of this failure.
The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.
Major insurance companies have been refusing to insure my car because my car was affected by the natural disasters before I purchased the car. This information was fraudulently withheld by the dealership at the time of my purchase. Thus, I would like to have full refunds equal to my purchase price and repair costs.
Sunroof shattered while driving down the interstate. A chunk of glass was missing & small pieces of glass fell into the car into my hair & into my clothes. Safety put at risk due to shock of event occurring while driving. It caught me off guard & I could not just stop on the highway to inspect what happened as cars were on the side & behind me. Increased anxiety while driving. Insurance claim filed with $500 deductible & without a car for an unknown period of time until glass is repaired. Car inspected by collision shop upon arrival.
The car's hesitation when I try to accelerate from a slow roll or lower gear. Resulting in lurches when I try to speed up. We got this car for my daughter she is a new driver and the hesitating and lurching is a problem.
In my Rav4, I had a message pop up that said "Engine Maintenance Required" and it wouldn't go away. I couldn't get rid of it. So I took it to the dealership and they immediately said that I needed my engine coolant bypass valve replaced. They also said it has been a constant issue with other Rav4 vehicles, but there has not been a recall yet. So I paid $650 to get the valve replaced and the continuous message taken off.
Vehicle accelerated uncontrollably in reverse at 50-60 mph and crashed into a wall, almost killing me. I could not stop the vehicle. Braking did not stop it.
Engine Maintenance Required light on due to a faulty Coolant Bypass Valve. After doing research online, there are many 2019 and 2020 RAV4 that have been having this problem. The dealer said the same thing. Would like to put this on the record in hopes that a recall will happen in the future.
A D V E R T I S E M E N T S
- Van Nuys, CA, USA