This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2019 tortola Rav4 xle with 6401 miles on it has been experiencing problems with stalling since I first got it in August. I notice it especially when I don't make complete stops. It will stall and yank the car forward. It is annoying and embarrassing that my new car does not drive smooth. I will be taking it to a Toyota dealerships to get evaluated.
After entering an address, I deceided not to go there. The gps cannot be readdressed or deleted with a simple comand. It is most distracting to hear the repetition of the previous address while driving. No one person at the dealership could give instructions to delete the gps, except to turn it off.
One of the speakers of the new vehicle delivered on January 3, 2020 was not working. The dealership ordered a new speaker on January 13 and as of today, February 6th, the dealership says they have not received the speaker to be replaced. They said the manufacturer which is jbl may not have the speaker available or it may be on backorder.
Toyota pre-collision system with pedestrian detection does not appear to work as advertised. The vehicle has been back to the dealership due to the pre-collision system not sending a warning as it should. Dealership stated that there would most like cause damage to my vehicle if they attempted to test the system; the the vehicle did not stop as it should, they would not be responsible for the damage they caused. I also contacted Toyota directly how said they could not comment and I need to refer to the Toyota documentation which I explained show the vehicle sending warnings and stopping well before my vehicle does. The dealership did confirm the sensitivity was turned all the way up, they could not explain why it was not working, but said "the car is smarter then people so don't worry about it"
The gas tank will not fill to the full capacity and gauge is inaccurate. The fuel tank size is 14 gallons but I discovered after owning the car for a month that the tank will not fill completely in fact it only fills to 10 gallons meaning the stated vehicle range is false advertising. I have contacted Toyota and opened a case but receive no update or feedback.
The fuel tank is supposed to take 14.5 gallons but in reality only takes 9.5 gallons, called dealer and they state they have no knowledge of problem even though there are several articles regarding issue.
Pcs does not work. Dealer tested it with an instrument that claims it is ok. I rechecked it 4 times.it is dysfunctional. Since it is a blind system I suspect others may have non operational systems without realizing it. Owner manual instructs users not to try testing'which is actually very simple at reasonably slow speed of about 25 mph. I experienced no sound or visual warnings and no braking during several trials.
The 2 inch multifunction display on the 2019 Toyota ravv4 is creating a dangerous condition. The gee-whiz fuel economy data is predominantly displayed in the center of the screen while the important and often used cruise control speed setting is in a barely readable sized font. Other more useful data is also displayed in very small font. Toyota should be required to reprogram and update the display.
When starting the car after 2 or 3 days not being driven and subsequently put it in reverse, there is a very loud noise coming from the front, maybe at the transmission. Once you shift to "drive", the noise disappear. The Rav4 has only 74 miles.
Passenger side blind spot monitor does not detect all vehicles in blind spot. While driving on the highway 1 out of every 10 cars in the blind spot are not detected. I have several videos showing this that I provided to the Toyota dealer near me. They are not sure what is happening and have not got back to me in over a week now. I first noted this problem about 3 weeks ago when driving home from the dealer with my new Rav4. I have a 2017 Rav4 that does not have this problem. The problem only occurs on the passenger side blind spot monitor. Thanks.
While I was driving down the road, I heard a loud pop above my head. Then what sounded like pebbles hitting my roof so I slid my sunroof visor back a little and I could see the broken glass.
Brand new vehicle had only been driven 20 miles away from the dealership, at low speed, in a parking lot, alarms began going off indicating numerous system malfunctions including; low brake power, antilock brake system malfunction, vehicle stability control system malfunction, secondary collision brake system malfunction, electronically controlled brake system malfunction, pre-collision system malfunction, ultrasonic detecting & ranging system malfunction.
Vehicle will only fill 9.5gal at pump. Requires not recommended force pumping in order to achieve full tank. Vehicle system guage will incorrectly read full despite missing 4-5gallons. Fuel guage rapidly drops quickly. I have given Toyota 4 visits to fix the issue. They have replaced fuel system but issue persist.
Precollision warning system is not working. Complained to dealer but no action done. Almost hit a couple times pedestrians. It looks like radar sensors ln front are not working. Front camera is working.
Puchased auto 3/20/19 and within a few miles noticed the transmission "jumped" when slowing down and then accelereating without coming to a complete stop (as someone turning ahead of you and you slow down before getting too close). By "jumping" it is like the auto lurches forward (drops a gear?). I don't notice this as much when accelerating after a full and complete stop. At first I thought I might be heavy footed for the new car, but this has not been the case since I am now very aware and try very hard to accelerate gently. I have read many reports online of this same problem, but I wanted my opinion to be with the safety organization, not an online complaint site.
Dash has been cracking on both passenger and drivers side, the crack on passenger side is approximately 1.5 inches in length and stops by airbag panel on dash. The drivers side crack is roughly ten inches and is continuing up towards instrument panel (still cracking). No accidents, cracks get bigger with time and driving.
A D V E R T I S E M E N T S
- Anaheim, CA, USA