This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The design of some Rav4 grilles (particularly 2019-2024 models) allows rocks and road debris to easily pass through and damage the vulnerable A/C condenser, or radiator behind it, which leads to very expensive repairs. This is what happened to my 2019 Toyota Rav 4. Now I have to pay $1300 to get it repaired.
Cooling System over Temperature. Message kept displaying and check engine lit up again since the first service was done by Tech at the dealership on July 15, 2025.
26Aug2025 I notified Maplewood Toyota MN I had not been notified of safety recalls when nhtsa site confirmed 7 safety recalls. I had absolutly no response. Now nhtsa site says there are no unrepaired recalls when Toyota of Maplewood has done No repairs.
I am reaching out regarding a structural issue I-??ve experienced with my 2019 Toyota RAV4, specifically with the rear power liftgate. Recently, I noticed that the liftgate hinges are beginning to crack and pull away from the body of the vehicle. The alignment of the trunk has shifted slightly, and there is visible damage around the hinge area. This appears to be worsening over time and is beginning to affect the liftgate-??s ability to close properly and securely.
- Elk Grove, CA, USA
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7/16/2025 Engine Maintenance Required Visit Dealer" message on a 2019 Toyota RAV4 LE came on and will not go off. Upon further research and inspection coolant bypass valve is faulty.
You get a message that said engine maintenance required contact the dealer, when you do the scan it's shows that there is a problem with engine coolant bypass valve. After checking online it was multiple people with the same problem.
While driving at interstate speed and cruise control set, the cruise control stopped working and Cruise Control Malfunction errors, as well as Hybrid System Malfunction errors appeared. With other cars driving so closely behind me, the quick deceleration caught me off-guard and could have easily been hit from behind. I took the car to Toyota Dealership and appears there's already a known issue for a corroded traction cable and since not under warranty (due to mileage >120,000 miles) will cost $4668 to fix. Why is this not a recall if the problem is known?
There is a water accumulation problem in the doors. This could potentially cause some rot from the inside out causing electrical to fail or metal to rust and cause the affected door(s) to not open correctly. No warning lights came on or anything on the dashboard.
Faulty coolant valve and Toyota says that it is not covered/part of a recall. However, many vehicles are experiencing this issue so this seems like a widespread problem that Toyota is not taking responsibility for.
The trunk door has been having major issues, where the hatch hinges and power liftgate strut are not operating correctly. The door is unable to close without manual assistance. Ghettel Toyota of Bradenton's service center has inspected and confirmed the malfunction. There were no warning messages or other symptoms of the problem prior to the failure; it first appeared in December 2024, and this car is a 2019 model with 37,000 miles on it. A second opinion was provided by a local body shop, prompting me to report this issue, as they informed me that this has been happening to multiple RAV4 vehicles.
Engine coolant bypass valve not working vehicle has 53000 miles was charged $783 dollars to replace at the dealership I understand there is pending lawsuit against toyota for not doing a recall in regards to this problem with all 2019 to 2023 rav4
On 01/29/2025 at around 5:30pm I was driving home from work when suddenly the car stalled. I was going about 45 mph on a secondary to Lane Highway that was completely black because there are no street lights in that area. There were all kinds of warning lights flashing on the dash. I let my car drift to the shoulder was able to break and put it in park. I tried turning the vehicle back on but it would not start. My cell phone showed no Wi-Fi connection but I know the area very well and I knew I could walk several feet to a connection. Therefore spite concerns for my safety I had to leave my vehicle in order to call for help. I walked about 30 ft in the pitch black on this highway dressed in dark clothing on a shoulder that was very narrow. There was a pickup truck coming my way who flashed his high beams in my face but did not stop to see if he could help. Actually I was grateful for this because it's a pretty secluded area and I was very frightened for my safety. I was able to get a connection about 30 ft away from the vehicle and called my husband who said he would be on his way. I walked back to the vehicle got in and tried to start it. It would not start but all the warning lights were flashing on the dash. I decided I should take pictures of the warning lights in case we needed that for the dealer. After a couple of minutes I decided to try to start the car again and it did start. I was able to drive down the road to a Wi-Fi connection called my husband to let him know I was on my way. Once I got home the car seemed to be in order but there was one warning light telling us to take it to the dealer because there was something wrong with the hybrid system. We made an appointment to go in on January 31st. They inspected the vehicle to the tune of almost $200 and diagnosed the problem as follows: hybrid EV battery voltage system isolation internal internal electronic failure rear motor corrosion on both hybrid harnesses. Cost to repair $5,500
A warning message "Engine Maintenance Require Visit Your Dealer" appeared on my vehicle dashboard screen on approximately May 22, 2024. I googled and looked up on Facebook group and many other owners shared their experiences who encountered the exact issue with the Engine coolant bypass valve, and it requires a replacement, or else it could overheat and cause damages to the engine. Those owners who got it replaced and shared it costs about $1,000 or more at the dealership. I went to a local mechanic shop, and they diagnosed the exact issue as expected, and they were able to replace the part at a much lower cost than the dealership.
Toyota RAV4 5th Gen Power Lift Gate Hinge Issues Unpredictable Failure: If the lift gate or its components fail unexpectedly, it could cause injury to someone loading or unloading items, especially if they are unable to react in time. Obstructed Visibility: If the lift gate detaches while in motion, it could obstruct the driver-??s rear visibility, increasing the risk of an accident. Risk to Other Road Users: A detached lift gate or related debris could pose significant danger to pedestrians, cyclists, or other vehicles on the road. Vehicle Stability and Control: A sudden failure or detachment of the lift gate components could destabilize the vehicle, especially at high speeds. Damage to Emergency Equipment: If the lift gate collapses or detaches, it could damage essential safety or emergency equipment stored in the trunk, leaving occupants unprepared in an actual emergency. Child and Pet Safety Concerns: Families frequently use RAV4s as family vehicles. A collapsing or failing lift gate could pose a serious risk to children or pets while loading or unloading. Potential for Escalating Damage: The failure of hinges or struts could result in cascading damage to other parts of the vehicle, such as electrical systems or the rear windshield, creating additional safety hazards. Delayed Emergency Response: If the lift gate malfunctions or becomes stuck in a partially open or closed position, it could impede access to the cargo area in emergencies, such as retrieving a first aid kit.
The vehicle suddenly started to smoke and burn by itself when driving on the super crowded highway. I immediately stopped the vehicle and found that the burning site was the bottom of the front-left head of the vehicle (please see the images attached). The mechanician I visited after judged that the fire may due to failed electrical parts or system. He suggested to visit a Toyota dealer for recall. However, the Toyota dealer (Crown Toyota, 1201 Kettering Dr, Ontario, CA91761) declined my request with the reason that my vehicle has passed warranty time. The vehicle was just inspected in the Toyota dealer a few days ago. The dealer's inspection report shows that the vehicle does not have any problems besides suggesting to replace tires and front brakes.
The Data Communication Module has failed in my vehicle. This causes several major distractions and increases the risk of an accident. The media screen in the center of the dashboard will send an alert message every 15 seconds saying that -??the connected device is not compatible-??. At night, this alert message is especially bright and distracting. The lights on the SOS button are constantly blinking. More significantly, the SOS button does not work anymore. The only known solution to this problem is either to disconnect the DCM, or to pay more than $1300 to replace it.
First the problem was the seat belt malfunction and I check it everything was ok do accident or damage and two week later passager side air bag malfunction I took it to toyota the see the problem they said there are no recall and i have pay out of my pocket to fix manufacture malfunction problem.. after there months later my suv would not drive faster is move very slow and now it not even 5 years now and my transmission went out I have replace
Dear NHTSA, I am writing to formally lodge a complaint regarding a recurring issue with my 2019 Toyota RAV4, which I believe poses a significant safety concern. The check engine light on my vehicle frequently illuminates, resulting in the disablement of the all-wheel drive (AWD) system. I initially brought my vehicle to a Toyota dealership, where they replaced the charcoal canister (EVAP) three times based on the diagnostic code. Despite these repeated repairs, the problem persists. Suspecting that the issue might be related to the dealership's service, I sought a second opinion from another Toyota dealership. Unfortunately, they provided the same diagnosis and solution, which again failed to resolve the issue. Given that the AWD system is a critical safety feature, especially in adverse driving conditions, I believe this issue should be considered a safety concern and potentially covered by a recall. Further given that the EVAP system is directly tied to the fuel it also should be considered a safety concerns. The repeated failure to address the root cause of the problem not only undermines the reliability of the vehicle but also compromises the safety of its occupants. I kindly request that the NHTSA investigate this matter and consider issuing a recall to address this widespread issue. Your attention to this matter would be greatly appreciated, as it would ensure the safety and satisfaction of Toyota RAV4 owners. Thank you for your time and consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Atlanta, GA, USA