This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sunroof glass exploded for no reason. We were driving down the highway. The weather was mild. The glass exploded out. We have pictures of the glass protruding upwards not down
The coolant bypass vavle is going bad and needs to be replaced. If it goes bad then it could cause significant damage to my engine. The car Toyota car dealership stated that it is an a common issue with this year, make, and model.
Engine Maintenance Required Alert popped up on my vehicle. It-??s a 2019 RAV4 with barely 60k mileage on it that I bought new off the dealership back in 2019. They are charging me $800 to get the coolant bypass valve repaired, but this is a known issue that all RAV4-??s are experiencing (regardless if it-??s at 20k or 100k miles)
On [XXX], I brought my car in for its 60,000 mile check up. Everything was marked in the green zone including the -??coolant.-?? On [XXX], car brought back in due to message on the car stating -??Engine Service Required.-?? I went to the dealer and the advisor Daniel already had an idea it was the coolant bypass valve was most likely leaking coolant. Per advisor, he stated he has seen this many times before for these types of car bought within this year always has this problem. Upon inspection, the advisor was correct and it was the coolant bypass valve leaking coolant and needing to be repaired. I had to pay $1,278.55 just to fix this in a low mileage car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The DCM failed. On 2/11/2024, a speaker was no longer working. On 2/15/2024, it was confirmed that the vehicle's microphone was not working. The vehicle was taken to a Toyota dealership on 2/16/2024. They confirmed that the speaker/microphone were not working. They identified a Toyota Service Bulletin for this issue, requiring DCM replacement at the cost of the consumer. Since there is a Toyota Service Bulletin, it seems that this is a known issue. Safety is at risk as the vehicle is no longer hands-free for communication. There were no warning signs of this failure.
The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.
Major insurance companies have been refusing to insure my car because my car was affected by the natural disasters before I purchased the car. This information was fraudulently withheld by the dealership at the time of my purchase. Thus, I would like to have full refunds equal to my purchase price and repair costs.
Sunroof shattered while driving down the interstate. A chunk of glass was missing & small pieces of glass fell into the car into my hair & into my clothes. Safety put at risk due to shock of event occurring while driving. It caught me off guard & I could not just stop on the highway to inspect what happened as cars were on the side & behind me. Increased anxiety while driving. Insurance claim filed with $500 deductible & without a car for an unknown period of time until glass is repaired. Car inspected by collision shop upon arrival.
The car's hesitation when I try to accelerate from a slow roll or lower gear. Resulting in lurches when I try to speed up. We got this car for my daughter she is a new driver and the hesitating and lurching is a problem.
In my Rav4, I had a message pop up that said "Engine Maintenance Required" and it wouldn't go away. I couldn't get rid of it. So I took it to the dealership and they immediately said that I needed my engine coolant bypass valve replaced. They also said it has been a constant issue with other Rav4 vehicles, but there has not been a recall yet. So I paid $650 to get the valve replaced and the continuous message taken off.
Vehicle accelerated uncontrollably in reverse at 50-60 mph and crashed into a wall, almost killing me. I could not stop the vehicle. Braking did not stop it.
Engine Maintenance Required light on due to a faulty Coolant Bypass Valve. After doing research online, there are many 2019 and 2020 RAV4 that have been having this problem. The dealer said the same thing. Would like to put this on the record in hopes that a recall will happen in the future.
Back driver's door panel retaining water. Water swishes back and forth. Replaced roof clips on top already. Just realized today that it was not my gas tank making the sound.
engine light would not reset. I'm told that i have FAULTY HEATER BYPASS VALVE. I will also need a flush on my coolant. Total repairs just under $1000. The light came on around 69,000 miles.
Hybrid Harness Malfunction. As reported on FaceBook by my wife to John Vitro of LIA Toyota: "Well my husband's RAV 4 wasn't safe and you knew it. And corporate knew it. You are in the business of saving lives by informing your customers when you find a defect in your cars. This faulty harness is dangerous. And the repair is costly and there aren't many of these parts available to make the repair. You put my husband and countless others in danger. Shame on you." Not only has the problem been confirmed: On May 11th, I received a letter from TOYOTA Motor Sales, USA, Inc. entitled, Certain 2019-2022 Model Year Rav4 Hybrid Vehicle (AWD Only) Coverage for High Voltage Floor Under Wire Harness and Rear Traction Motor Cable Corrosion CUSTOMER SUPPORT PROGRAM 22TE09 NOTIFICATION... There was a YouTube Video made by Bob Pellerin about this problem A YEAR AGO entitled, "CableGate, " AND an article at TorqueNews. (I have links if needed) The vehicle has been inspected and repaired by LIA Toyota in Rockland County. OVER $5,500 that I'm looking to get a FULL refund. LIA gave me back $1,000 for over-charging me. I want the FULL refund from Toyota Motor Sales, USA, Inc. A warning lamp/message appeared on May 6. I have emails, reports to corporate & screenshots of conversations with LIA service...all lasting almost 2 months. Toyota Motor Sales, USA, Inc. and LIA Toyota BOTH new of this problem a year ago BEFORE they sent out the letter. The letter states they would repair it for free if under 100,000 miles. I had 114,000, BUT...if I knew a year ago, I would have brought it in...UNDER the 100,000 miles, and got a FREE repair. Thank you for helping me get a full refund and for helping others with this same problem. USA Toyota owners NEED TO KNOW THIS!
A D V E R T I S E M E N T S
- West Richland, WA, USA