This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota, Sienna 2004. Vehicle was taken to dealer on a recall to replace the fuel tank. Consumer picked up vehicle and filled tank, and gas leak out to the ground. Consumer believed that the fuel tank had a defective gasket or seal. A week after the recall was performed, the service engine and cvs lights illuminated. It turned out that the gas cap wasn't placed on properly. Consumer's husband fueled the vehicle and gas began to spill out. Not where the nozzle go in but underneath the van. Gas fumes started penetrating throughout the vehicle. Consumer evacuated her 4 year old and newborn. The next day vehicle was take to the dealer. Mechanic was made aware the previous day events and emptied the gas tank. The mechanic found the seal was either installed wrong or it became dislodged where the recall was performed. This was the cause of the leaking.
There were no parts available to repair recall 03V291000 concerning the fuel tank. The dealer informed the consumer that they could only order one part per day. Curious Toyota of brandon 813-621-7747.
- Bradenton, FL, USA
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- Hamilton, NJ, USA