This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On freeway interchanges, entrances and exits vsc and ABS suddenly engagess. Van is not aggressively driven and when turning on mountain roads and switch backs vsc and ABS engages despite the slow and controled steering.
Steering do not stay straight while I am driving this vehicle. Since I purchased, I went to Toyota in the beginning they fix it but issue was not resolve and as of today same problem and I replaced new tires still alignment is the biggest problem. Lighting is not strong to see deer on the road.
When I drive my van the vsc and trac off lights come on intermittently and cause the vehicle to bog down and pull towards oncoming traffic. I took my van to the dealership and they suggested replacing the steering sensor. We replaced the sensor and the problem persists. With no codes coming up they say they can't fix my van. It happens while driving around corners at 35 mph mostly but has also happened a few times on the freeway at 70. All times it has happened so far has been on dry pavement. Toyota doesn't seem to think that there is really a problem since no codes are coming up on their code reader. Due to the frequency of the issue I am having it could be disastrous and end up in a head-on collision. How come this vehicle hasn't been recalled. I have included a photo of my service report from the dealership. Also there are multiple complaints in different forums regarding this same issue and as far as I have read there is really no resolving it.
While driving at 55 mph or faster, generally on a right hand bend, the vsc will activate pulsing the brake and violently pulling the car to the left and towards oncoming traffic. The skid light goes on, and the car beeps until you are out of the turn and then it goes away. This problem has been intermittent for about 6 months but has gotten much worse and more frequent in the previous 2 months. It has been to the dealership several times and they do not know what to do. There are no error codes. The best they can say is "you're going to fast..." which is a wholly unacceptable answer considering we are going the speed of traffic and no more than 0-10 over the speed limit.
- San Luis Obispo, CA, USA
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The vsc traction control system activates on it's own. Driving the van it automatically comes on and brakes the van, dashboard light and beeping noise comes on. Brakes you automatically causing the van to veer to the right. This malfunctioning devise with the yaw system is continuing after many trips to the local Toyota dealer. They currently have the van and are replacing part after part and the problem still persists. Contacted Toyota headquarters and filed a complaint with them but they say there is no recall on this van. Checked on line and found many other Toyota Sienna owners who are experiencing the same issues as we are. This is a dangerous safety hazard which can cause an accident. As of today's writing the problem has not been diagnosed by Toyota.
Beginning in winter of 2014, my steering wheel began to squeak when I turned it and seemed harder to turn. My steering wheel did the same thing this past winter,2015. Noticed squeaking and more difficulty turning when just beginning to back out and beginning to drive forward and for a few blocks after.
Unexpected vehicle stability control activation while driving resulting in automatic braking and unexpected steering pull. I have been experiencing this issue over the past 4-5 years. There have been times where this issue has led to almost striking vehicles around me. I have brought the vehicle to a Toyota dealership, but they have not been able to fix the issue. On several online bulletin boards, other owners of Toyota Sienna have complained regarding the same issue. I just read in the news that similar issues are occurring on 2001-2002 Toyota sequoia.
On numerous occasions, we have had the vsc indicator light turn on while driving on dry pavement while on the highway, which caused the car to apply the brakes and also swerve. Our car is AWD so the first time it happened, we thought there must have been black ice on the road (even though the road appeared dry). It first happened about three years ago, although it is happening more frequently now. We drove home yesterday through the mountains and it happened four times on our two hour drive. It mostly happens while going downhill for us, and has happened at speeds of 70 mph - 30 mph. It has happened while turning (both directions) and going straight. It is very scary for both my wife and I, and I feel unsafe with her driving our car with our four children. We've taken it to the dealership and they want to charge us lots of money to try to fix what they "think" the problem is. I have spoken with other Sienna owners who have experienced the same frightening experience so know it is not just our car, driving, etc.
The contact owns a 2004 Toyota Sienna. The contact stated that while driving at 5 mph through water, the steering wheel seized. The contact stated that the failure was intermittent. The contact stated that the failure only occurred when the vehicle was driven through standing water. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure was 140,000.
The contact owns a 2004 Toyota Sienna. While driving at 35 mph, the vsc and the ABS warning lights illuminated intermittently. The contact also stated that when the failure occurred, the front of the vehicle began to swerve into other lanes while the rear of the vehicle went in the opposite direction. The vehicle was taken to a dealer where the steering sensor was replaced, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 264,888.
2004 Sienna le: Failure of driver side front suspension spring in January 2012, passenger side in January 2013. Each spring cracked causing vehicle to drop while in motion. Metal in cracked areas appeared porous possibly suggesting flaws in metal during manufacture. 2013 failure included crack near middle of spring, with a sharp broken piece sticking out close to tire. Thankfully occurred while parking/at low speed; failure at high speed may have resulted in puncture of tire/loss of vehicle control. 2012 failure included crack near top. Photographs of the 2012 spring are available upon request. Vehicle is in good condition, with only ~65,000 mi at time of first incident. Driven on paved roads, light loads. Body rust free with minimal surface corrosion of unpainted/undercarriage items. Contacted Toyota in 2012, filed case. Was informed similar issues had not been reported, failure was not covered. Noting extreme hazard posed by broken spring puncturing tire, encouraged further evaluation. Obtained/replaced at my cost spring from local Toyota dealer, had aligned. Contacted Toyota in 2013 regarding second failure. Noted was second occurrence/extreme hazard posed by puncturing tire, encouraged further evaluation. Obtained replacement/had aligned at my cost. Recently contacted Toyota; no new information available. Broken springs can result in loss of vehicle control as can tire puncture. Failures I experienced occurred at low speeds; if at higher speeds, results may have been catastrophic. Noting light use and excellent condition of vehicle as well as appearance of the broken springs, Toyota parts staff and outside mechanics indicated that manufacturing issues may be cause of failures. Replacement springs included different color coding; parts staff indicated this may correspond to more recent production, suggested that new parts may be of better quality.
The steering angle sensor, pn# 89245-08011 failed. The van can not be driven over 23 mph. The brakes come on automatically over 23 mph and the engine will not respond to accelerate. The steering seems strange (anti-lock brake light coming on) but I was able to keep the van in my lane of traffic. I am concerned that this sensor or others will fail and the van will automatically apply the breaks and loose power preventing me from maneuvering the van to the side of the road. I do not know what would have happened if I was travelling at highway speed. I consider this a major safety problem.
I was making a right hand turn from a highway onto a side street; my passenger side front tire and hub cap scraped the curb when the steering suddenly became stiff, making the turn difficult. The steering fluid level was checked and was within the normal range; we topped it off anyway, in case that was an issue.
At varying rates of speed, on dry roads, my van's vsc and traction control icons will illuminate on the dash, the acceleration will cease and the brakes will pump 2-4 times, and the steering will stick. Originally, this occurred only on roads that curved however the frequency of occurrence is increasing and it now occurs on straight roads as well.
Immediately after turning the steering wheel in either direction while driving, it pulls back in the opposite direction in a jerking motion. I have to hold the steering wheel tightly at every turn and anticipate the jerking of the wheel so I do not cross over to the wrong side of the road or off the road. I took my van to diagnose the problem at my local auto repair shop and was informed that the universal shaft was corroded and needed fully replaced. Both joints were rusted and stiff which is causing the erratic movement of the steering during turns.
A D V E R T I S E M E N T S
- San Lorenzo, CA, USA