definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,660 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Sienna steering problems

steering problem

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2011 Toyota Sienna Owner Comments

problem #15

Oct 042016


  • 63,000 miles


My Toyota Sienna 2011 was on parked and stationary. When I restarted vehicle electric power steering failed. My steering became manual. It is hard to turn. I had to tow my car to Toyota dealer. After the check and based on their experience, Toyota dealer said that it is an electric failure in power steering system and I have to replace the whole power steering system. I have to pay $2032. Based on internet search, Toyota Sienna 2011 has this issue on the market. Other Toyota cars which used the same system and built in 2011 had the recall. Only Toyota Sienna 2011 in not in recall. Called manufacturer and Toyota disagreed to call as a recall item. Rather they paid me $750, and I had to pay $840 for the fix. Toyota Sienna 2011 power steering electric failure is common, should be a recall item. Toyota Sienna 2011, mileage 63000.

- Huntersville, NC, USA

problem #14

Aug 152016


  • 87,000 miles
Clicking and clunking sound during turns at low speed in the steering column.

- Euless, TX, USA

problem #13

Sep 012016


  • 58,591 miles
Steering locked while leaving a parking spot making it impossible to steer right or left. Steering warning light appeared on dashboard. I was a able to apply the brakes to stop the vehicle and tow car to repair shop. They found error code 1524 and after troubleshooting they advised that steering column had to be replaced. Car has 58K miles. Rare for this to go bad short of a defect in manufacturing in my opinion.

- Brooklyn, NY, USA

problem #12

Jan 012014


  • miles


The steering column clunks and sticks since about 55,000 miles. It feels like it may eventually lock up and I won't be able to turn the vehicle. It does this while the car is in motion. I definitely feel it in the steering column. It has gotten progressively worse with time.seems dangerous ! also my passenger seat belt behind the drivers seat is not functioning at all. Looks like a part may have fallen off and is inside the plastic trim.

- Largo, FL, USA

problem #11

Jul 142011


  • 1,385 miles
For every maintenance service through Toyota care, I pointed my concerns on a steering "pop" sound while making U-turns under very low speed, and a sense of steering instability on highways under windy conditions, as well as wearing tires rapidly. All the time the dealer´S technicians answer was: "a green report for every safety point, suspension and alignment was proof of no problems at all". I am replacing 4 tires (to serve 65 000) at 45 000 miles totally worn out with uneven patterns specially the ones at front wheels, even following regular rotation program. I think would be good to post this information, knowing others concerns in the same matter and to bring the manufacturer´S attention for possible recall in this issue.

- Wichita Falls, TX, USA

problem #10

Oct 162014


  • 66,000 miles
While driving the car, the steering caution light came on and the steering wheel completely locked causing the vehicle to pull to the left. Brakes where applied to slow down vehicle. Vehicle shows no recall for this and Toyota has been contacted a few times and feels this is not covered under warranty. Car has been placed on computer and shows many faulty codes, but they cannot figure out the problem, since this problem is intermittent. It continues to happen more often. Toyota will fix electrical steering at our cost, but not sure if that is, in fact, the issue. Seems like a costly fix to not know for sure and also a safety issue that would not be caused by wear and tear, rather by a faulty electrical problem. We drive our children around in this car and fear the safety of driving this vehicle. Toyota states that they have not seen this issue before. Very scary and we followed what the user manual states when this safety indicator comes on to call Toyota and stop driving to prevent a fatality. Please help....2 months later and no solution.

- Orlando, FL, USA

problem #9

Nov 022014


  • 158,000 miles


On Nov 2, 2014 at around 5:40am, after turning from 7th avenue to W50th St for about 200ft at manhattan, the power steering was suddenly dead. The power steering fault indicating light was on. When trying move the vehicle to a park/stand, the vehicle steering was very difficult to turn.

- Fresh Meadows, NY, USA

problem #8

Mar 132012


  • 58,527 miles
I was parking the car and needed to move the vehicle backward in a parking lot with a slight slope. When I attempted to move the shift lever to reverse the lever locked up and the vehicle started to roll backward. I applied the brakes to no avail and the engine died. The steering was locked. The ignition switch also locked. The vehicle stopped. I called the Toyota dealer and the service manager said to apply the brakes vigorously, at the same time pump the accelerator and turn the ignition. I did and the functions all started working. No damage, no injuries. This occurred in fredericks burg, tx this appears to be the same incident in complaint # 10585286, dated 3-17-2014.

- Longview, TX, USA

problem #7

Aug 102014


  • 41,505 miles
The contact owns a 2011 Toyota Sienna. The contact stated that while driving at approximately 70 mph, the steering wheel became difficult to maneuver and the power steering warning light illuminated. The vehicle towed to the dealer for a diagnosis. The mechanic stated that the power steering bracket was separated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,505. The VIN was unavailable.

- Addison, IL, USA

problem #6

Jun 052014


  • 21,960 miles
2011 Toyota Sienna. While driving about 40 mph, the power steering failed as the steering traction control and the vsc warning lights illuminated. Steering wheel is very heavy and hard to turn. When parking or turning at a road cross the steering wheel seized.

- Mercer Island, WA, USA

problem #5

Apr 072014


  • 58,545 miles


The contact owns a 2011 Toyota Sienna. The contact stated that while driving 30 mph, the power steering failed as the steering traction control and the vsc warning lights illuminated. The vehicle was taken to an independent mechanic where the technician diagnosed that the steering column needed to be replaced. The manufacture was not made aware of the failure. The failure mileage was 58,545 and the current mileage was unknown.

- Monsey, NY, USA

problem #4

Mar 172014


  • 24,000 miles
The contact owns a 2011 Toyota Sienna. The contact stated that while reversing from a parking space, the steering seized without warning. The contact was not able to turn in either direction and had to restart the vehicle to regain steering capabilities. The contact also stated that on a separate occasion, the key could not be turned in the ignition. The contact had to call roadside assistance to get the vehicle started. The vehicle was taken to the dealer however, they were unable diagnose the failure. The VIN was not available. The failure mileage was 24,000.

- Los Angles, CA, USA

problem #3

Nov 122013

Sienna 6-cyl

  • 32,124 miles
Started to notice this back in Nov 2013 when going downhill or 65 mph. My van steering wheel started to shake and rattle. Brought over to dealership and they didn't find anything except to charge me $125 for diagnostics. Says more likely rotor need resurface. My van still under btob warranty but we're told not covered under warranty. That's ridiculous. Time past 4 months later, still rattling. Brought over to dealership to get it brake/rotor replaced and resurface 3/27/14. Still rattling......very disappointed with Toyota knowing they know the workmanship defects and not accepting it.

- Beaverton, OR, USA

problem #2

Jun 272012


  • 13,860 miles
We were infomed by Toyota service that the tires are balding and need replacement. They informed us that this is a tire issue. We contacted Firestone, and they informed us that there are issues with the Sienna prematurely wearing out tires due to alignment issues with the design of the Sienna. Firestone agreed to pay for half the cost of new tires. Toyota on the hand has given us the run around and is not taking ownership. We have found that through blogs there are customers that are replacing tires after less than a year of use (<15K miles). We have the entire thread of conversations and maintenance records that show that there is a problem with the design and manufacture of the vechicle's alignment as verified by Toyota service and other repair shops. This is the 5th new car we have owned, and tires last at least 40K miles. Toyota should own up to this and inform customers that they will need to replace tires every 15K miles!

- Sun Prairie, WI, USA

problem #1

Jul 112010


  • 400 miles
We bought our first minivan - a Toyota Sienna xle 2011- barely two weeks ago from Toyota laurel, md. The second day, the steering started to creak when making turns. Now, the trunk door has stopped working and the local New Jersey dealership dch Toyota is telling us it has been "bent". they are refusing to fix it or replace the vehicle and are telling us our insurance company needs to pay to fix it. The door is not damaged or dented/dinged in any way. It's perfectly fine, except it doesn't close anymore with the remote closing/opening buttons. We believe something is wrong with the electronics, or that the door was not correctly put in when the car was being manufactured. We have a child and would like to know what else is going to break down in this new car through no fault of our own.

- Belle Mead, NJ, USA

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