really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,387 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Sienna body / paint problems

body / paint problem

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2013 Toyota Sienna Owner Comments

problem #7

Dec 132016


  • 104,000 miles


While stationary in driveway, passenger rear door intermittently will not open or will not close. We have noticed this after the vehicle has been turned off, and the key is no longer in the ignition. This has happened multiple times. My son will push the button from the inside of the vehicle, and attempt to use the handle on the inside of the vehicle. On multiple occasions when the door would not open, he had to use the door on the driver's side to get out. There have been other times after he has gotten in the back passenger door, but the door would not close. It takes pushing the button multiple times to get the door to close. This has happened both while the key is not in the ignition and the car is off, and after the car is started. Climate outside has varied during these episodes as well.

- Parkville, MO, USA

problem #6

Oct 102016


  • miles
Back door shock.

- Houston, TX, USA

problem #5

Jan 092016


  • 23,796 miles
My 2013 Toyota Sienna mini van is still under warranty, but front subframe/engine cradle has a broken weld on the front left support area. I contacted Toyota again and again but they haven't done anything to fix the problem.

- Fremont, CA, USA

problem #4

Feb 092015

Sienna 6-cyl

  • 17,100 miles


After driving the vehicle to the gas station and filling up with gas, the van would not restart. When the start button was pressed, it would just click, after several attempts it was determined that at least the battery was dead. This all happened in 5 degree weather. In an attempt to open the drivers side rear, unlocked sliding power door, it would not open. My wife was unable to open the door to get our 18 month old out of a cold car. In a panic, she had to climb over the center console from the drivers seat to pull him out, and then climb back over to exit the vehicle. When the van was finally jump started and brought to the dealer, they replaced the battery, and just shrugged off the fact that the door wouldn't open when the battery is dead. This is a huge safety concern for us. If we happen to be in an accident and the battery gets disconnected, we would nt be able to quickly and safely remove our child from the van.

- Ellington, CT, USA

problem #3

Jul 292013

Sienna 6-cyl

  • 24,811 miles
The contact owns a 2013 Toyota Sienna. The contact stated that while driving at various speeds, the front liner would detach from vehicle. The vehicle was taken to the dealer. The technician diagnosed that the splash shield liner and wheel liner needed to be replaced. The failure has recurred twice. The manufacturer was notified of the failure. The approximate failure mileage was 24,811. Updated 10/23/14 updated 04/13/2015

- Whittier, CA, USA

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problem #2

Mar 182014


  • 15,000 miles
The contact owns a 2013 Toyota Sienna. The contact stated that while driving approximately 55 mph, the sun roof glass suddenly shattered. The vehicle was taken to dealer where the vehicle was repaired. The manufacturer was notified of problem. The approximate failure mileage was 15,000.

- Whitefish Bay, WI, USA

problem #1

Nov 202013

Sienna 6-cyl

  • 0 miles
The sliding door was opening (via keychain button), but opened only halfway before slamming shut very quickly. It was like it thought it hit something in by the back tire, but there was nothing there. My daughter had started getting into the car, so the door slammed shut on her finger and actually latched closed with her finger stuck inside. The door hasn't worked since. This "safety feature" backfired.

- Lanoka Harbor, NJ, USA

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