really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
18,929 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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2013 Toyota Sienna Owner Comments

problem #4

Sep 092016


  • 38,500 miles


The contact owned a 2013 Toyota Sienna. While driving 25 mph, the contact lost control of the vehicle due to a medical emergency. As a result, the contact crashed into a few objects along the road and the vehicle flipped over. All of the air bags failed to deploy. The contact sustained minor injuries that required medical attention. A police report was field. The vehicle was towed to a tow yard and declared a total loss. The manufacturer was not notified. The failure mileage was 38,500.

- Honolulu, HI, USA

problem #3

Sep 272015


  • 35,000 miles
I am curious to why the airbags did not deploy from an accident

- Angier, NC, USA

problem #2

Jul 192013


  • 815 miles
The contact owns a 2013 Toyota Sienna. The contact stated that while driving 40 mph, the driver failed to stop at a red light and crashed head on into another vehicle and then a light pole. The air bags failed to deploy. A police report was filed and the driver sustained a broken nose, ribs and a cracked pelvis. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 815.

- Sacramento, CA, USA

problem #1

Apr 092013

Sienna 6-cyl Diesel

  • 1,400 miles
When the vehicle was started, the SRS airbag light came on. The vehicle was taken to the local Toyota dealership the next morning to diagnose. However, no error codes were able to be retrieved from the obdii. They reset the computer to clear the light and advised that nothing could be done without an error code. They advised to take the vehicle down to an auto parts store immediately if the light came on again, in order to get an error code. A week later, the light came on again. As advised, the vehicle was taken down to an auto parts store immediately to have the code read. In order to read the code, the vehicle had to be turned off and then immediately turned back on. When the vehicle was turned back on, there was no error code present.

- Muskogee, OK, USA

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