really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
67,614 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Tundra suspension problems

suspension problem

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2002 Toyota Tundra Owner Comments (Page 1 of 2)

problem #32

Jun 272010


  • 149,000 miles


The contact owns a 2002 Toyota Tundra. While driving at approximately 15 mph the front passenger side ball joint failed and the front passenger side wheel broke off. The vehicle was towed to his home and had not been examined for the cause of failure. The manufacturer was notified and informed the contact his vehicle was not included in the recall associated with NHTSA campaign id number 05V225000. The vehicle had not been repaired. The failure and current mileages were 149,000.

- Gardena, CA, USA

problem #31

Mar 292010


  • 63,300 miles
The contact owns a 2002 Toyota Tundra. The contact stated that when making a turn at approximately 4 mph, he began to hear a loud noise in the rear of the vehicle. He also stated that when driving around a curve, the doors would unlock involuntarily. The vehicle was taken to the dealer who stated that the ball joints needed to be replaced and would be done at no charge according to recall 05V225000 (suspension, front control arm, lower ball joint). He was also informed that the oxygen sensors needed to be replaced. The dealer stated that the remedy was to extend the warranty for seven years or 90,000 miles but the contact had owned the vehicle for eight years. The manufacturer informed him that with a recall in effect, because the warranty was no longer valid, they would not honor it. The current and failure mileages were approximately 60,300.

- Newport News , VA, USA

problem #30

Mar 282008


  • 50,000 miles
- the contact owns a 2002 Toyota Tundra/SR5. The contact stated that while driving approximately 65 mph the lower ball joints separated from the knuckle, which caused him to crash into a ditch. As a result of the crash, he sustained moderate injuries. The vehicle was taken to the dealer, and repaired according to recall# 05V225000 (suspension: Front: Control arm: Lower ball joint). The manufacturer was notified. The current and the failure mileage were 50,000.

- Kingston , OK, USA

problem #29

Jul 252009

Tundra 8-cyl

  • 125,000 miles


While the contact was driving 10 mph she noticed that the front driver side tire had fell under the vehicle causing the vehicle to drop on the driver side causing the vehicle to slide for an additional 50 feet. The vehicle has not been diagnosed by the dealership and the contact did not notice any differences beforehand. The current and failure mileage was at 125000. Updated 09/18/09. The consumer was informed a recall had been issued regarding the lower ball joint. The consumer stated she was not notified of a recall. Updated 09/21/09.

- Sun City, CA, USA

problem #28

Feb 032006


  • 78,000 miles
The check engine light of our new Toyota Tundra truck turned on. I brought it back to the dealer for inspection/repair/replacement. Its representative wrote in its evaluation that my son had abused its use and did not repair/replace the part. One evening, while my son and his girlfriend were on their way to a class field trip, the left lower ball joint of the truck broke off while traveling within the speed limit on a public road causing the left front tire to come off. Traffic stopped behind and allowed my son to maneuver it safely on three tires to the side of the road where the truck flipped on its left side. My son and his girlfriend were very fortunate to survive this horrible accident with moderate injuries. Some witnesses stopped to help them out of the truck. The paramedics and the sheriff came to the scene and had our truck towed to their impound facility. We towed our truck from the impound garage to a storage facility. My son filed a complaint with the bureau of auto repair and one of their technicians came to thoroughly inspect the truck for about a week and informed us of an impending recall on the lower ball joint. That same week, we got a recall notice in the mail from Toyota corporation regarding the defective lower ball joint. About a month and a half later, we towed our truck and met with their representative at one of their orange county dealerships to inspect the defective part and the extent of damage to our truck. We received a call from their claims department regarding our case, I called the person back and left a message with him. I placed another call to him. Up to now no action has been taken by Toyota corporation regarding our case. Updated 09/30/08.

- Rancho Santa Margarita, CA, USA

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problem #27

Apr 242008


  • miles
I received this info sometime ago. I called my local Toyota dealer I kauai on 2/15/08. They said the would call me when the parts came in. They have yet to do that. Should I be concerned" or is this not a very important recall"

- Kapaa, HI, USA

problem #26

Mar 142008

Tundra 8-cyl

  • Automatic transmission
  • miles


The contact owns a 2002 Toyota Tundra. He received a recall notice for the suspension: Front: Control arm: Lower ball joint (NHTSA campaign id 05V225000). The dealer stated that they were unable to repair the recall because of an aftermarket front end lift installed on the vehicle. As of March 21, 200, the dealer had not repaired the vehicle. The current mileage was 48,782 and there had been no failure to date.

- Ewa Beach , HI, USA

problem #25

May 142005

Tundra 4WD 8-cyl

  • Automatic transmission
  • 50,000 miles
The contact owns a 2002 Toyota Tundra. The contact stated that his VIN was included in NHTSA campaign id number 05V225000 (suspension:front:control arm:lower ball joint) that was issued in 2005. Since that time, the local dealer has been unable to retrieve the necessary parts for the repair. The Toyota manufacturer stated that they were having difficulty obtaining the parts, but the parts should be available. The contact also heard a noise coming from the vehicle and was unsure if it was related to the recall. The purchase date was unknown. The current mileage was 80,000 and failure mileage was 50,000.

- Glenwood Springs, CO, USA

problem #24

Feb 152008

Tundra 8-cyl

  • 95,000 miles
Recall was not completed because they said vehicle was not in a repairable condition which it definitely was.

- Evansville, IN, USA

problem #23

Dec 192007

Tundra 4WD 8-cyl

  • Automatic transmission
  • 137,000 miles
Front suspension lower ball joint failure on 2002 Toyota Tundra. I have not had any problems with the ball joints leading up to this event. They have been checked off in routine maintanence of the vehicle every 3000-4000 miles as being in good condition! for this reason and for the recall (special service campaign 50J lower ball joint) that was issued on the same exact part that failed on my vehicle. After reading the recall I would like to know why this same part on my truck was not covered when it appeared in good condition to the service technicians, but then failed while driving under normal road conditions? " in extreme cases, the front suspension lower ball joint may separate from the knuckle causing a loss of steering control, thus increasing a possibility of a crash." Quoted from (special service campaign 50J) this is exactly what failed on my truck and I was lucky that I was going slow when it happened because the entire passenger side front end slammed down to the tire hitting the pavement locking up the tire pulling the axle shaft out of the axle and pushing the fender into the passenger side door! there is no doubt, if this would have happened at a higher rate of speed, the vehicle would have rolled causing serious injuries! this vehicle has never been driven hard or has it gone off road into a hole, or that anything, that would cause that type of wear. For these reasons I believe that this is a manufacturer defect of some kind whether it was the scratched surface of the ball prior to assembly as in the recall or some other type I don't know! I would appreciate an investigation into the parts! thank you

- Oregon City, OR, USA

problem #22

Oct 292007

Tundra 4WD 8-cyl

  • Automatic transmission
  • 110,000 miles


The contact owns a 2002 Toyota Tundra. While driving approximately 10 mph, the front passenger side of the vehicle collapsed to the ground. The vehicle was towed to the dealer and they stated that the lower ball joints failed. The failure was repaired under NHTSA campaign id number 05V225000 (suspension:front:control arm:lower ball joint). The contact stated that he never received a recall notice, which was issued in 2005. He notified the manufacturer, but received no assistance. The current and failure mileages were 110,000.

- Kaialukakuah, HI, USA

problem #21

Aug 012006

Tundra 8-cyl

  • Automatic transmission
  • miles
The contact owns a 2002 Toyota Tundra. She stated that she received a recall notice for the lower ball joints (NHTSA campaign id#05V225000). She has been on the waiting list for a year. The dealer was unable provide a date when they would receive the parts. There had been no failure to date. The current mileage was 70,000.

- Aliso Viejo, CA, USA

problem #20

Dec 012002

Tundra 6-cyl

  • Automatic transmission
  • 10,000 miles
The contact owns a 2002 Toyota Tundra. While driving 40 mph, the vehicle vibrates when the brakes are applied. The contact stated that the wear on the tires is abnormal and the vehicle fails to remain aligned. The brakes and lower ball joints were replaced, but the vibration still persists. The contact stated that Toyota is not properly repairing the vehicle. The vehicle operates normally every two to three months, but the failure always recurs. He is constantly having to rotate the tires and align the vehicle. The failures have been occurring since the year the vehicle was purchased. The VIN and engine size were unknown. The current mileage is 84,000 and failure mileage was 10,000.

- Los Angeles, CA, USA

problem #19

Jun 292006


  • Automatic transmission
  • 104,919 miles
Front suspension lower ball joint failure.

- Richmond, VA, USA

problem #18

Nov 102005


  • miles
Office of attorney general-Toyota recall on ball joints. The ball joint and spindle on the front drier's side failed and as a result the driver lost control of the vehicle and ended up in a culvert. The vehicle was towed to a Toyota service facility who informed the consumer that the ball joint had been recalled. The consumer never received the recall notice from the manufacturer.

- Vandergrift, PA, USA

problem #17

Nov 012004


  • miles
Consumer wheel on 2002 Toyota Tundra collapsed. *** no answer required*** * ts the upper and lower ball joints were replaced. The consumer received a recall notice after the incident had occurred.

- Newtown, CT, USA

problem #16

Apr 142005

Tundra 4WD 8-cyl

  • Automatic transmission
  • 12,500 miles
The front end steering rack let go, then the ball joints let go and the whole front end fell out causing $4,500 in damage as well as injury to my back.

- Green Pond, NJ, USA

problem #15

Aug 162005

Tundra 8-cyl

  • Automatic transmission
  • 68,900 miles
The consumer was making a right hand turn about 2 mph when the truck started making a strange noise. The consumer got out of the truck and discovered that the wheel was off the truck, and the rest of the truck was sitting on where the wheel used to be. The wheel was face down on the road and the fender was on top of it. Also, it caused body damage to the rest of the truck on the right fender. The location was the right front wheel. The consumer the dealer has been contacted, and they said that they could not do anything until they hear from Toyota. This vehicle has not been in any accident that would have caused this to happen. The dealership said that they had a recall on the ball joints, and they would take care of all expenses at that time. They have not taken care of anything.

- Buena Park, CA, USA

problem #14

Jun 182005

Tundra 8-cyl

  • Automatic transmission
  • 54,000 miles
The lower ball joints have failed causing the wheel to fall off severing the upper ball joints. This also damaged the brake lines and the ABS sensors. The vehicle was towed to the dealer and the consumer contacted Toyota who referred her to the NHTSA website. Toyota denied there was a recall. No repairs as of yet.

- Indialantic, FL, USA

problem #13

Apr 022005

Tundra 4WD 8-cyl

  • Automatic transmission
  • 259,007 miles
After the failure of the right front suspension 1 year earlier (see ODI#10121403) the left front suspension collapsed as I was pulling into my driveway. Results were the same as the prior failure with the wheel assembly coming off and this time jamming up into the wheel well. Entire left front suspension components were replaced by same service dealer. As with prior right front failure there was no warning of impending failure.

- Norfolk, VA, USA

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