really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
32,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Venza seat belts / air bags problems

seat belts / air bags problem

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2012 Toyota Venza Owner Comments

problem #3

Apr 012016


  • 60,000 miles


The contact owns a 2012 Toyota Venza. While driving approximately 20 mph, the contact's vehicle crashed into a second vehicle. The driver's side air bag burst open and black smoke and fragments flew out. The fragments severely injured both of the driver's legs. A police report was filed. The vehicle was towed to an independent examiner who concluded that the air bag failure was caused by water damage. The manufacturer was notified of the failure. The failure mileage was 60,000.

- Dorchester, MA, USA

problem #2

Dec 232013

Venza 4-cyl

  • 26,000 miles
No incident, just a safety question. I purchased this 2012 Venza a few days ago and was surprised to find that the frontal passenger crash test was 2 stars (out of 5). For 2013 it was 4 stars for the same test. I am trying to determine whether this car (VIN number) was made before or after Toyota made safety modifications that led to the 4 star frontal passenger rating. Toyota customer service was not helpful and suggested contacting NHTSA. This is an important issue for me as I carry my grandchildren in this car and if there is a safety concern it will have to be returned. Thanks for your help. Ps - I sent this note yesterday but included the wrong VIN. The VIN entered above is now correct.

- Portland, OR, USA

problem #1

Sep 202013

Venza 4-cyl

  • 11,000 miles
My car was hit from the rear at a high rate of speed, pushing car into concrete barrier, did a 360 and bounced back to other concrete barrier. Passenger air bag did not open. Drivers air bag opened but did not inflate. No other air bags opened.

- Collegeville, PA, USA

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