Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,310 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country electrical problems

electrical problem

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2002 Chrysler Town & Country Owner Comments

problem #7

Jun 012006

Town & Country 6-cyl

  • Automatic transmission
  • 87,000 miles

A D V E R T I S E M E N T S

Airbag light and alarm tone comes on intermittently while driving, sometime remains on for more than 10 seconds then goes out and comes back on again after a few seconds. Recently at dealer for another unrelated repair and asked them to troubleshoot this, technician said it was an intermittent open in the clock spring (cs) and that there wasn't a recall. I had reported previous clock spring problem on my 1997 Dodge which was subsequently recalled and know what it looks like, but this time the cruise, and horn still worked. I purchased a new cs P/N 5082050ac and pulled the steering wheel myself to replace it. It appears to have fixed the problem. However, I noticed that the replacement cs was different than the original cs (which I kept). The defective original cs has the following numbers on it P/N 04685712ac and smaller 324101379R*. it also has a socket with copper clips where a connector split 4 wire harness connects to the cs with the two cables going to the airbag module. The replacement cs had no socket and had eliminated the connector and had two 2 wires harnesses hard wired to the cs. I disassembled the defective cs and checked it for breaks in the ribbon conductors there weren't any visible also the construction appeared to be much more durable possibly with braided copper laminate runs. Since it was intermittent I suspect that the problem is actually with the harness connector to the cs socket for the airbag connection, developing a loose or dirty contact connection. Perhap Chrysler already knows this and that is why the replacement has eliminated that point of failure. Please pursue a recall action on this for the socket connector type cs as this can cause airbag failure and possible death or injury. I am an engineer by trade and if they want the old part for testing they can contact me directly.

- Fredericksburg, VA, USA

problem #6

May 202007

Town & Country 6-cyl

  • Automatic transmission
  • 65,000 miles
Over a period of a few weeks I was experiencing intermittent electrical problems where the air conditioner (A/C) fan, radio, windshield wipers, and power windows would stop working for several minutes and then start working again. The problem got worse over these weeks. After 3 trips to the dealer they told me that battery acid had leaked on the wiring harness and I needed a new one. I had no problem with the battery, and Chrysler dealers had performed most on the maintenance on the car and no one had told me that battery acid was leaking on the wiring harness. The new wiring harness cost me $2,600. It seems to me to be a defect in design to run the wiring harness under the battery. Also, why can't the wiring harness be modular where one section could be replaced at a much lower cost.

- Rockville, MD, USA

problem #5

Dec 302005

Town & Country 6-cyl

  • Automatic transmission
  • 54,000 miles
The wiring harness in our 2002 Chrysler Town & Country continues to fail due to the harness design/placement in the vehicle. The first failure caused the vehicle to stall and not restart at a city intersection. The second failure caused the vehicles wipers, heater blower, radio and windows to fail intermittently. Wires within the wiring harness were replaced/repaired as was the front control module; however, the same problem is happening again after about three weeks. The dealer service department recommends replacing the entire wiring harness at a cost of $3,200.

- North Olmsted, OH, USA

problem #4

Aug 102004

Town & Country 6-cyl

  • Automatic transmission
  • 40,000 miles

A D V E R T I S E M E N T S

Radio and clock would not turn on when car started. Then it turned into the radio and air conditioning unit would not turn on - intermittently. This began in August. 2004, but stopped in October. 2004. Then it began again in early April 2005 or on days when it was warmer and/or wet. Periodically the windshield wipers and windows will not work, also. This incident occursred when the car was running, and did not matter if it was moving or not. However, it did not occur in temperatures lower than 45 degrees, or so. Dealership kept it for two days in 2004 and could not find the problem. Tried to say it needed a new electronic wiring harness which would incur a personal cost of over $4,000 for a car that was barely 2 years old.

- Sewell, NJ, USA

problem #3

Aug 012004

Town & Country 6-cyl

  • miles
Problems with power steering pump on 2002 Chrysler Town and country. There was a continuous problem with the consumers power steering pump. The steering pump made a noise when a right turn was made. The airbag light had come on due to a loose connector on the passenger side which was an intermittent problem. The transmission was noisy, which was possibly due to dirt.

- Sparta , GA, USA

problem #2

Sep 092003

Town & Country 6-cyl

  • Automatic transmission
  • 13,500 miles
Headlights flickered between bright and very dim. Switch to lights became very warm to touch. Dealer claimed switch had poor connection and replaced switch. Switch still gets warm but have not flickered yet. Vehicle new when bought.

- Sumter, SC, USA

problem #1

Mar 052004

Town & Country 6-cyl

  • Automatic transmission
  • 15,667 miles
Chrysler T&C. for no apparent reason, the sliding door opened. Also, separate issue, while stopped and in park, the sliding door would not open when the console button was pushed. I noticed that the transmission selector lights were all lighted (P, R, N, D, L). I turned off the ignition. Restarted the vehicle. Drove 10 ft. Everything was ok. Dealer could not find anything wrong.

- Bellingham, WA, USA

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