This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Yes I having and issue with my wife's 2008 Chrysler Town and country minivan, about a week ago the ignition module where the key fob sits while driving, has been shifting to the off position on its own while the vehicle is in motion, thus taking power away from the steering and braking system. It has created two incidents where my wife ran off the road dented the left sliding door and scratched the van up, and the other incident was when she was back up it shut down and she slammed into the park vehicle and dented the rear tail gate cause she was not able to bring it to a stop, no damage to other vehicle was made. So we had the vehicle towed to the nearest Chrysler dealership, and found out that several thousand of these vehicles are under recall, except my year/model they start the recall one year newer than my model which has the same type of ignition module, inwhich I am having the same exact safety issue as the newer model. I was informed by the dealership that to repair it back to whole, that is a new module, and 2 new keys are they old keys wont work that it will cost me $800... this is absurd, this is safety issue, and the recall needs to be widened to allow all models with these junk ignition modules to be replaced for the safety of the general public. I don't think I should have to pay for a serious safety issue as this, when my model of vehicle certainly should have been included, as it has the same problem. I have contacted Chrysler headquarters and filed a formal complaint, now I am waiting to see how they handle this.
While camping with the van off and the keys out of the vehicle. Horn started honking. Windshield wipers started going. Washer fluid started to spray. Hazards started to flash. Started and shut off the van to no avail of stopping all the commotion. Finally unhooked the battery to make it stop. Took it to the dealer 2 days later and they found nothing wrong. One week later while my wife was driving the van. All of the devices again turned on for no reason. She pulled over and shut off the vehicle. After 5 minutes it finally stopped. When she started driving it again and when she started to drive it would not shift out of 3 gear. She pulled over and shut it off. Started it up again and it worked fine. 3 days later my wife and kids took it and all the devices turned on again out in the parking lot with the van off and keys out of it. When she started the van it would only run for like 20 seconds and then quit running. Tried it numerous time to no avail. She wait 30 minutes while I was driving to pick them up. She started it again and it work fine. It still acts up about ever 2 to 3 days. Dealership says it cant fix the problem cause it cant find anything wrong and cant reproduce the problem.
Within a mile after first start up of the day the car will die while driving when you let off the gas. The only dash light that comes on is the yellow stability control. Loss of power brakes and power steering occur with the dead engine. Have almost gone through red light as a result. Has been to the dealer 3 times with no resolution. Chrysler complaint has been contacted with no resolution.
Chrysler Town and country with 27,000 miles female daily driver...front wheel bearing failure. Dealer first claimed front bearing on one side of vehicle failed which led them to replacing bearings on both sides of vehicle. Dealer also first claimed brakes and rotors on one side of vehicle have failed then changed story to brakes on both sides of vehicle needing to be replaced.
1. safety defect in the wireless ignition module (ignition) in 2008 Town & Country (touring model). Vehicle will run but most electrical components will not work, including turn signals, windows, remote mirrors, lights, horn seat, door locks, window locks, clock, ac radio and wipers. The result of the defect includes inability to safely operate the vehicle once in motion. Driver is not necessarily aware of the problem until they go to use the horn, lights, or turn signal. Chrysler denied the existence of the problem until I made them come to my home during an episode. 2. defective fuel pump. Vehicle idles extremely high and the entire vehicle vibrates violently. Chrysler replaced the fuel pump yet the safety defect continues. Chrysler denied rearing or feeling the vibration until a Chrysler factory rep was called to thomasville in response to a state of Georgia office of Consumer Affairs lemon law claim. Chrysler replace the pump yet the safety defect continues. 3. severe grinding/scraping noise coming from the rear tenter of the vehicle. To-date, Chrysler denies the noise and has not repaired the problem. I fee the issue os one of a possible fire hazard due to its proximity to the fuel system and unknown defect in the fuel pump.
A D V E R T I S E M E N T S
- Saint Cloud, FL, USA