This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and Country. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V047000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 185,000.
The contact owns a 2008 Chrysler Town and Country. The contact stated that he had received notification of NHTSA Campaign Number: 20V396000 (Air Bags). The contact took the vehicle to a dealer where they were able to replace the air bag but not the emblem. The contact then moved to Iowa where he had the emblem replaced at Kriegers Chrysler Jeep Dodge Ram (3205 US-61, Muscatine, IA 52761) under the same recall. After the emblem was replaced, the air bag warning light would intermittently appear on the instrument panel. The contact also stated that while driving at various speeds, the brakes would engage independently with the ABS and traction control warning light illuminated. The vehicle was taken to an independent mechanic who informed him that the cause of the failure was a result of a faulty air bag replacement. The dealer was notified of the failure and the contact was given an appointment for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2008 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Brent Brown Chrysler Jeep (1825 N University Pkwy Provo, UT 84604) were made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and Country. The contact stated that there was a hole where the emblem was located on the steering wheel. The vehicle was taken to the local dealer to be serviced under NHTSA Campaign Number: 20V396000 (Air bag, Steering) however, the emblem was removed but not replaced. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 190,000.
REFERENCE FCA SAFETY RECALL W09. I have been attempting to get my vehicle fixed/repaired since February of this year when I received a recall notice (W09) through the postal service. I was told in February the part was not available yet for the dealer to obtain but I would be notified when it was available. I have called the dealer frequently since then to determine the status of the part and to have my vehicle fixed and received the same reply. Approximately three months ago when I called the dealer (yet again), the dealer informed me they would order the part and they would notify me when it arrived. I have repeatedly called this dealer since then to ask if the part had arrived. After three phone calls I was pointedly told I would be notified when the part had arrived. It is December of 2021 now and the recall on my vehicle remains unfixed. This morning I searched for this recall on the NHTSA website and found, "The interim repair is to remove the emblem and the emblem retainers from the driver airbag." This interim remedy was never mentioned nor completed by this dealer. I was never made aware until my search this morning there was an interim remedy. Since receiving this recall in February I have been minimizing the use of this vehicle, restricting its use to in town driving only until it could be fixed. I am fortunate to have another vehicle at my disposal but others in my situation may not be so fortunate. If the delay in supplying the required parts is due to the manufacture then I highly doubt the FCA statement, "...but are sincerely concerned about your safety", as cited on their safety recall letter. If the delay is due to the Diepholz Chrysler dealer in Paris Illinois, then I am of the opinion this dealer has failed or is unable to remedy this defect within a reasonable time period. If the NHTSA is able to get this dealer to make the required fix/repair, then the NHTSA is far better than I could ever hope to be.
- Paris, IL, USA
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The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving at various speeds, several unknown warning lights flashed on the instrument panel as the vehicle would shut off. The contact stated that he waited for a while before being able to restart the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) which he linked to the failure. The contact made an appointment with the local dealer. Upon arrival at the dealer, he was informed that the recall was already serviced prior and that he had to pay a diagnostic fee to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000.
I have a 2008 Chrysler Town & Country minivan that is in mint condition. I brought my van to a dealership for a repair. There was also a recall for the driver side airbag. The issue is 14 people have been injured by the plastic emblem that has become loose and can become a projectile in the event of airbag deployment. The tech said the recall has them remove the emblem on the steering wheel and they don't replace it with anything. Most people decline it because they don't like the way it looks. I told him I did not want this recall performed on my car until Chrysler has a better fix. Unfortunately, the tech forgot to take the work order for the recall off in the computer and they removed the emblem anyway. Also scratched the leather on the steering wheel when they were prying the emblem off. You can imagine my horror when I picked my car up and found that a decorative trim piece was ripped off. No replacement of any kind, just an open gape with holes where the emblem used to be on the steering wheel. Very noticeable!! this is unacceptable and I want to put it out there that Chrysler lied in their press release on July 14, 2020. This is what they said...Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge.. at this time there is no fix! there is no redesigned cover! don"T have a recall if you don't have a fix for damage to your customers car! called Chrysler and they still have no fix for this. What! way to stick it to your customers! they don't have any more lawsuits but leave the car owner with damage to their car. What if I wanted to sell my car" this devalues it! thanks Chrysler!! I want to know if the CEO, Mr. Manley, of Chrysler would appreciate me going in his car and removing a decorative piece of trim or emblem with no regard for how it makes the car look" you know it would not be ok!
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at various speeds, the vehicle loss motive speed and stalled without warning. The vehicle was towed to reedman toll Chrysler Dodge Jeep Ram of springfield (770 baltimore pike, springfield township, Delaware county, Pennsylvania, pa 19064) where the contact was informed that the vehicle was included in NHTSA campaign number: 14V373000 (electrical system, air bags). The vehicle was diagnosed with a defective win module and the contact was informed that the win module needed to be replaced. The win module was replaced in 2015 however, the failure recurred. The contact experienced the failure multiple times. The vehicle was taken to crystal Chrysler Dodge Jeep of brooksville (14358 cortez blvd, brooksville, fl 34613) and it was confirmed that the win module failed and needed to be replaced. The manufacturer was made aware of the failure however, no further assistance was provided. The vehicle was repaired. The failure mileage 134,099.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle leaked water and coolant, causing the contact to continually top off the fluids. Additionally, the air bags warning light was illuminated. The contact referenced NHTSA campaign number: 10V611000 (equipment) however, the VIN was not included. The vehicle was taken to garber Chrysler Dodge Jeep Ram located at 5330 bay rd, saginaw, mi 48604, but was not diagnosed nor repaired. The contact stated that she was concerned for the safety of her child who was regularly transported using the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,923.
The contact owns a 2008 Chrysler Town and country. The contact stated that the air bag indicator illuminated. The contact associated the failure with NHTSA campaign number: 16V047000 (air bags); however, an unknown dealer and the manufacturer stated that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was 140,000.
The contact owns a 2008 Chrysler Town and country. While driving at an unknown speed, a bell sound was heard and the air bag indicator illuminated. The indicator turned off momentarily, but then remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the driver's side air bag clockspring needed to a reset. The technician reset the clockspring, but the failure recurred. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 143,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that the air bag warning indicator flashed and remained lit. The vehicle was unable to pass inspection due to the failure. In addition, the key fob failed to lock and unlock the doors. While the contact was inside the vehicle, if the electric function button was pressed, the contact had to open the doors manually from the inside. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was not available.
While in motion, the electrical system and engine will suddenly turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems increase the risk of crash and/or increase the risk of injury in the event of a crash. This happens with no warning while driving at highway speed on the highway. This has happened multiple times. I have no choice but to drive it this way.
I was involved in a low speed frontal crash on an interstate highway. I was belted in and didn't even touch the airbag, but the airbag shot flames out of the right side hole burning my arm like a blowtorch. I have photos of the injury and it's healing stage. I was advised to go to the hospital for stitches as it split my arm open wide, but I'd been there 5 times in the last 8 months and just dressed it myself. The airbag is supposed to help prevent injury and it was the only thing that caused an injury!
The contact owns a 2008 Chrysler Town and country. While the vehicle was parked and occupied with passengers, the front passenger and rear side curtain air bags deployed without warning or impact. There were no injuries. The manufacturer was notified of the failure and had the vehicle towed to mac haik Ford Lincoln (7201 S interstate highway 35, georgetown, tx 78626, (512) 930-3673). The vehicle was not diagnosed or repaired. The approximate failure mileage was 165,000.
Airbag light stays on meaning system in not functioning. Impact sensors have been replaced after which the light came on intermittently. I believe this vehicle should have the L01 recall based off of NHTSA campaign# 16V047.
The airbag warning light is on for about 2.7 years and Chrysler won't fix a braun entervan and braun won't fix a Chrysler. I have been passed back and forth and spend over $540 trying to fix a dangerous problem. I have been in contact with braun and they say too bad.
A D V E R T I S E M E N T S
- Del Mar, CA, USA