This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Town and country engine died when in motion going around 35 mph also died when coming to a stop at stop light. The electronic stability control light went on when engine cut off. Loss of power steering and power brakes. Was able to put it in park and restart.
Car engine dies making brakes gas pedal and steering go out! car complaints.com has a report on this problem?! directed me to this website. Please help fear for mine and kids safety driving this vehicle under these circumstances! we were driving while this took place.
We've had a sporadic, reoccurring problem where the engine shuts down while driving down the road. The van will lose acceleration, the power steering fails, (at least one time the power brakes failed as well) and the traction control light illuminates. As these happen, you realize that they were caused because the engine has just performed an uncommanded (by the driver) shutdown. Unfortunately, none of these symptoms are necessarily immediately obvious. For instance, when traveling straight (not using power steering), at low speeds (not accelerating), the first indication of failure is that the traction control light has illuminated. The far more concerning issue is when you realize that the engine (and systems) has failed while attempting to turn through an intersection. After the engine fails it will restart immediately. The issue is controlling the vehicle -after losing power steering, the ability to accelerate, traction control, and brakes - through the failure, in traffic, often on contaminated roads (rain, snow, or ice are common fall through early spring where we live) to be able to safely restart the engine. This problem began two years ago. It happened a few times in the winter over a couple week span and then went away. The next fall (8-9) months later it began doing it again. The occurrences this time were more frequent. We were told by the dealership that they were unable to duplicate our failures due to the intermittent nature of the problem. After a several weeks, the failures stopped. Now at the end of summer, it's been probably 9-10 months since the last occurrence, it has started again. Several occurrences in the last week. From what we can remember, the failures occur with the first several minutes of the trip (sometimes more than one within a few minutes) and usually at lower speeds. We can't remember an event above 40 mph.
2010 Chrysler Town & Country. Consumer writes in regards to vehicle steering wheel and braking system problems. The consumer stated the steering wheel shakes violently when the brakes were applied. The vehicle was repaired, but the failure recurred. The manufacturer was notified, but did not offer any assistance. Updated 08/28/2017
I purchased this car two years ago with a limited mile warranty. A month later the ignition module went, we are constantly taking the car to have breaks front and back and rotors repaired every month on the vehicle. We were given a false carfax report as well. If that wasn't enough there was a faulty spark plug which cost me $800 to remove the head gasket to replace the plugs that were never replaced and had dry rotted. This occurred in July of 2017 after I spent 3K in rental cars to get to and from work. On 8/4/2017 the thermostat blew which cost $200 to repair now the catalyct converter is gone and on 8/5/2017 the car was acting possessed. I came outside side to start the vehicle and noticed the windshield wipers were going off and the car smelt as if it were burning. They keys were not in the vehicle. I need help I have a family size of 6 with small children that ride in this unsafe vehicle every day. It is our only means of transportation to and from work and additionally I pay a monthly car payment of $410 not including insurance.
- Elkton, MD, USA
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The contact owns a 2010 Chrysler Town and country. While driving approximately 25 mph, the steering and brakes failed. The vehicle restarted after one attempt. The vehicle was taken to the dealer (ken nelson located on 1100 N galena ave, dixon, il 61021), but the failure could not be duplicated. The dealer confirmed that the VIN was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was made aware of the failure, but did not offer any assistance. The failure mileage and VIN were unknown.
My 2010 Town and country shut off while driving without a warning it almost cause me and my kids to be in a accident this morning taking my kids to school please something needs to be done about this problem before someone gets hurt or worse
February 2017: Latest problem - stalling unexpectedly while driving at low speed on parkway and local roads with no warning; check engine light came on - dealer replaced two O2 sensors at a cost of over $500, which did not fix problem; took for test drive and stalling continued-received call that tipm needed to be replaced at a cost of over $1,100 (service tech said it was a manufacturer defect but was not being covered by Chrysler) - if it is a defect they are aware of, shouldn't it be covered?
I bought this auto with 21954 mles on it May 2013 and the rear brakes had just be replaced. Now in Dec 2016 with 80000 miles I have to replace the rotars and brake pads again when they started making a noise. Rear brakes should last a lot longer than this
Vehicle randomly shuts off while driving. I was driving during the day, straight, on a city street. Vehicle turned of and I lost all breaks and power steering. I took it to a dealership and they told me they couldn't find anything wrong. I have 5 kids and can't be using a vehicle that may or may not just shut off while driving
2010 Town and country can has been stalling while driving the steering locks as well as the breaks. It usually happens when I'm going between 20 to 35 mph.iit will completely die in the middle of the street and the worst is crossing a busy intersection! I have taken it to several mechanics and unable to find the problem some of them just ignore this dangerous problem. It has shut off in the middle of rush hour with my kids in the van. There has been several Town and country van owners with the same problem. When will Chrysler Corp or anyone going to address this issue before someone gets killed? this has been an on going problem since last year with no help!
I took my van in for a simple valve change because it was using a lot of oil on 2/15/16. A week and a half later I received my van back and it stalled in front of a tractor trailer truck. Van was returned to the dealership and they claimed to repair /install new gas pump, egr valve, gaskets, crank sensors etc. I received my van back on 4/2 claiming everything was repaired. The van was no longer stalling. On 4/3 while driving on the parkway, in heavy traffic my brakes, steering wheel locked and van shut off while driving. Just missed going over the guard rail. Again took th van back to the dealership, contacted Chrysler customer service which made the dealership owner very irate. My van was in the dealership from 2/15 to June. I got the run around about we are doing everything to repair your vehicle. Guess what, it is still not repaired the van continuously stall anytime you made a hard turn. It was at the point of no return. The longer the dealership had it the worse the van got. Meanwhile all of this extra stress is starting to affect my health. I paid for a $42,000 van and even Chrysler has no idea of how to fix it. I got fed up in June and asked to have the van returned back to me. After more than 3 months they were ever so happy to return the vehicle back to me. As of now I still don't have all the receipts of exactly what was done to the van. All I know is that I would never buy another Chrysler again because of the treatment received and their uncaring attitude about the safety of the vehicle. At this point I found out that I am not the only one with this stalling issue. I feel Chrysler is aware of it and don't know how to go about correcting it. The vehicle was in the dealership at the time on 2/15 for a recall for the ignition node(R03). I don't know if the recall initiated all the action or incompetence. I have towing receipts in excess of 100 miles.
While driving vehicle we have lost power steering and all controls to vehicle on 5 occasions. This commonly occurs after hitting bump in road. Symptoms of vehicle match up exactly to NHTSA campaign number: 14V373000, this is an expansion of recall 11V-139 (the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking), however Chrysler says my vehicle is not included in this recall. My vehicle was manufactured several months after the vehicles included in that recall. I believe my vehicle is also affected.
The contact owns a 2010 Chrysler Town and country. While driving 35 mph, the vehicle required a longer stopping distance when the brake pedal was depressed. The failure recurred whenever the vehicle was operated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake master cylinder failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73,000.
The contact owns a 2010 Chrysler Town and country. While driving at various speeds, the vehicle stalled and the power steering and brakes malfunctioned. The contact mentioned that the antilock brake warning light illuminated. The failure recurred several times. The vehicle was taken to the dealer. The technician was unable to duplicate and diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 60,000.
Van will unexpectedly become unresponsive while driving. Esp light comes on. No power steering. Brakes hard to push. Loss of control. Very scary. Have to try to pull over. Put in park. Then restart van. All recalls have been preformed. Dealer can not replicate issue. No code for dealer to determin problem. Has been to dealer three times. This issue has occurred 4 times now with no resolution. Very unsafe. Chrysler customer care has been made aware of problem. Can not come up with solution.since they can not replicate. Will not offer to buy back car. Please help
At random intervals while while in motion, either on city streets or the highway, the electrical stability controls fault out, causing the engine to shut off, and the steering wheel and brakes to lock up. The only option is to drift to the side of the road, come to a complete stop, and restart the car. This occurs multiple times throughout the day, though there is no official diagnosis from Chrysler as to the problem. It has experienced the issue for about 3 months and has gotten progressively worse. A separate recall is in effect for 2010 Town & Country cars manufactured during the first part of the year for this problem; however vehicles manufactured from July-December of the same year have no recall, despite exhibiting the same issue. Chrysler has been unhelpful in coordinating restitution for the faulty system, which induces dangerous operating conditions for drivers, especially on the highway. Though my family and I have not yet wrecked, this issue has caused multiple wrecks for others, and accordingly, numerous complaints.
The electronic stability control comes on for no reason. When driving normally under normal conditions. It comes on and stays on. The car then losses power steering, no power at accelerator, and brakes are engaged. A basic loss of control of vehicle. You have to try to pull over shut off vehicle and then restart. This resets and you can drive normally. This is an extremely unsafe and scary when it happens. Has happened three times. Have taken car to two different Chrysler dealers which find nothing wrong because no trouble code for them to read.. this has happened three times now. My wife is afraid to drive the car.
The front brakes were designed to apply themselves when turning the steering wheel. The brake on the opposite side of the way that the stering wheel is turned is automatically applied when it is being driven. This wears our the brakes and causes a lot of expense keeping brakes repaired. Once we were coming home on the interstate and the brakes got so hot that it melted the wheel cylinder and dumped all the brake fluid out and we had no brakes. We were lucky that this happened as soon as we turned into our yard. If it had happened a few minutes earlier, while we were on the interstate, it could have been a disaster. I have spent a lot of money on this problem, but there is nothing that can be done to fix it.
I was driving about 50 mph on a straightaway (city street) when I noticed the speed reducing. Then, I noticed cruise control had turned off and the esp light turned on. Power steering then was gone and power brakes. I steered to the side of the road and turned off and restarted the car. All was fine after restarting. At the time of the car shutting down, all lights and the radio were working fine. Note: The previous recall of 14V373000 does not apply to this van as it was manufactured in August of 2010. My theory is that the ignition switch failure that was cited in the above stated recall applies to not just vehicles manufactured before June 2010 but applies to this vehicle, as well. This was the third incidence.
A D V E R T I S E M E N T S
- Liberty Twp., OH, USA