This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I was preparing to leave home on the morning of March 14, 2015. I backed the car out of the garage and just as I was about to pull forward there was smoking coming from the front passenger side of the hood. The vehicle had barely warmed up, there were no warning lights illuminated so I exit the vehicle to see what's happening. Just as I left the hood about two inches, there is a fire in the rear of the engine cabin with sparks from it. I immediately backed away from the car and within minutes the entire engine compartment was engulfed in flames. The eastpointe, mi fire department came out and ruled the fire an electrical fire. This fire could have killed me as there were no warnings just fire and spontaneous combustion should not occur on a vehicle five years old. This is the vehicle I transported my five kids in and had this occurred on the freeway we were heading for death or injury would have been eminent. I am now afraid that others are at similar if not worse risk. Shame on Chrysler for marketing a family vehicle with such significant risk of death or injury.
On numerous occasions, as the car is parked, the front windows go down, the sliding doors sometimes open, the lights come on, often the locks fail and the drivers side front window won't go back up. Occasionally, the car starts up or the hatchback goes up. These incidents are numerous and have been happening off and on for over a year.at times, the car will not start unless it is jumped. It appears to be a tipm related problem.
The contact owns a 2010 Chrysler Town and country.the contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available. The dealer disconnected the rear quarter vent window switch, but did not give a specific date for when the part would become available for several months. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Durham, NC, USA
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The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled several times without warning. The vehicle was taken to an authorized dealer more than twice. The technician was unable to replicate and diagnose the failure. The vehicle was not included in NHTSA campaign number: 11V139000 (electrical system). The vehicle was taken to an independent mechanic who replaced the win module. The manufacturer was notified of the failure. The approximate failure mileage was 55,000...updated 05-26-15 updated 6/30/2015
The contact owns a 2010 Chrysler Town and country. While the vehicle was at the dealer for routine service, the technician disconnected the rear quarter vent window switch as a temporary remedy. The part was unavailable to repair the vehicle. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact filled the vehicle with approximately 3/4 of a tank of fuel and parked it on a hill. The next morning, the vehicle had approximately 1/8 of a tank less fuel. The contact smelled fuel inside the vehicle. The failure recurred on more than one occasion. While driving approximately 50 mph, the interior lighting illuminated without warning. The contact had to manually turn off the lights. The failure recurred on several occasions. The contact stated that the air bag warning indicator was intermittently illuminated. The failure recurred on several occasions. The contact also stated that the vehicle hesitated when shifting from second to third gear without warning. The failures recurred on several occasions. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 7/1/15 the consumer stated the electrical component was disconnected. The consumer is still waiting on the replacement part. Updated 07/09/15
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled without warning and failed to start. The vehicle was taken to the dealer and it was determined that the ignition switch needed to be replaced. The contact spoke with the manufacturer regarding NHTSA campaign number: 14V373000 (air bags, electrical system); however, the VIN was not included in the recall. The failure mileage was unknown. Updated 8/10/15 updated 10/3/2017
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 50 mph, the engine stalled as an unknown warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 11V139000 (electrical system). The failure mileage was 90,000.
While driving the vehicle for the 2nd day after ownership (purchased used from Honda of bowie in bowie, md) and we were leaving the parking lot on vacation when the car stopped. It was warmed up, it was working and then it just stopped while I was driving. My husband, and 3 kids (1 1/2, 3 months and 11 years old) were in the vehicle. Noone was behind us and we were able to get the car to start again. However, this was just the beginning of a series of shut-offs to come. Since that initial shut-off the vehicle has stopped several times on the highway, in the neighborhood, while on the busy street of Washington, DC, in the snow, in dry weather, raining, while on the road with cars behind me...and more. I am afraid for the safety of my family, myself and those other vehicles around me. When the car shuts off, the power steering stops and I immediately have to manually get the car to a safe position before I can restart the vehicle.
While backing vehicle out of driveway, driver noticed thick black smoke coming out of the window button area. Driver opened door out of fear as she was still backing up vehicle. Vehicle struck 2nd vehicle in driveway, a 2010 Honda CRV in back right panel resulting in a dent. Driver placed vehicle in park and ran from vehicle after collision. Called dealership to ask why recall wasn't taken care of when vehicle had been brought into crown motors of holland, mi on November 4, 2014. Dealership notified driver that the part was on backorder but that they had made the error of not disconnecting the part which is what lead to accident and fire.
The contact owns a 2010 Chrysler Town and country. The contact stated while driving approximately 35 mph, the vehicle stalled without warning. The vehicle restarted and resumed normally. The vehicle was taken to an independent mechanic where the cam shaft sensor was replaced. The failure recurred after the repair. The contact experienced the same failure as mentioned in the recall under NHTSA campaign number: 14V373000 (air bags, electrical system) however, the VIN was not included. The vehicle was not repaired for the most recent failure. The manufacturer was not notified of the failure. The approximate failure mileage 66,000.
The contact owns a 2010 Chrysler Town and country. The contact stated the key was difficult to turn and remove. The vehicle was taken to the dealer where it was diagnosed that the ignition switch and the wireless ignition module needed to be replaced. The vehicle was repaired under NHTSA campaign number: 11V139000 (electrical system) however, the remedy failed to repair the vehicle. Additionally, the VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was 8,000.
2010 Chrysler Town & Country. Consumer writes in regards to the rear quarter vent window switch recall notice. The dealer informed the consumer the part was not available. Recall # 14V234000.
I was returning to work after a dinner break and the motor suddenly turned off as I was driving. I verified the engine was off by looking at the tach. Which read 0 RPM. Since I was in a large parking lot without many vehicles, I brought the vehicle to a stop. I then turned off all the accessories, radio, heater fan and tried to restart the vehicle. It restarted on the first try. After restarting the vehicle I drove around for a few minutes and everything seemed fine. Several hours later I drove the vehicle home and have not experienced the issue since this night. Several weeks earlier the day after I bought the vehicle the vehicle felt as if it lost power (steering became hard) and I pulled to the side of the road and stopped. I could not hear the engine, unfortunately I did not look at the tach. I turned the ignition to the off position and restarted the vehicle.
The contact owns a 2010 Chrysler Town and country. While the vehicle was in park, the key failed to eject from the ignition and remained in the off position. In addition, the contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vehicle was previously repaired under NHTSA campaign number: 11V139000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 30,000. Updated 4/20/15 updated 9/28/2017
Upon starting the car, particularly on damp and/or cold mornings, the electrical system goes haywire. There is no power to the dash, the headlights blink on and off, the locks stop working, the wipers go on by themselves and remain on for the duration of the event. This happens whether the car is parked or in motion. It is not known whether this is impacting the air bags; the fuel gauge reads zero, so it's not known if this will impact the car's ability to continue running; it is also a major distraction if trying to drive. The duration varies, from one minute to 20 minutes. This youtube video shows the exact same thing happening on another 2010 Town and country; the owner in the video reports that it was brand new at the time: Https://www.youtube.com/watch?V=otntkk0kx5Y.
Van unexpectedly shut down completely. Idle at red stop light, noticed traction control sensor was stuck on even though road conditions were normal, no rain, no snow so didn't think much of it. Seconds past, stop light turned green, went to drive via giving the car gas and nothing happened, brakes weren't being recognized, steering was extremely tight. Realized at that point that the van completely shut down (in drive! ignition on!) was able to coast to the side. Turned ignition to off, restarted. Now afraid to drive because I don't understand what happened. I could have totally been rear ended since this happened so suddenly. I was lucky to not be on a major street or roadway. Now I am getting no answers from Chrysler Corp. I feel its part of this revised L25 recall I seen on NHTSA.
A D V E R T I S E M E N T S
- New Orleans, LA, USA