This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. While driving 40 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the vehicle; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 49,000. Updated 7/1/15 the dealer replaced the win module. Updated 07/09/15
The car was warming up, in park, while I got my husband into the passenger side. Moments later, our dr appointment was canceled so I told my husband to turn the car engine off and give me the keys so I could get him back into the house without having to go to the driver's side. When he turned the engine off and handed me the keys, the car jumped into reverse. With the passenger door opened I tried physically to stop it. My fingers became impaled in a 4X4 post. My husband pushed the shifter straight up into park and the car stopped. I had my phone in my pocket and called a neighbor to back the car up to release my fingers. I needed 13 stitches between two fingers. I can't remember the exact date in Jan 2013 so had to fill in an incorrect day number so that the form would accept the year and month. My husband was in a wheelchair at the time and life was hard. However, I called the dealership in salisbury, md where the car had been purchased and told them what happened. I am sure they never reported this and now that I have found this form, I decided to make an official report. I have also had numerous electrical problems with my car that the dealership could never find. They finally found a short but it was not until my car was acting crazily by the time I got it to the dealership. I don't know what failed so I put down electrical because I have had nothing but problems with the electrical system from the sliding doors found open upon my return to the windshield wipers going on and the car dashboard lighting up and slowing down--that is when the dealership finally found a short. After that, I became paranoid and the back seats wouldn't go into the stow position but it was because I had some trash that I couldn't see that obstructed the seats from going into the stow position.
The contact owns a 2010 Chrysler Town and country. While driving approximately 20 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure and the VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was 20,000.
The contact owns a 2010 Chrysler Town and country. While driving approximately 40 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normal operation. The failure recurred four times. The vehicle was not diagnosed or repaired. The VIN was excluded from NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified. The approximate failure mileage was 82,000.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.....updated 07/22/15 updated 9/22/2015
- Downers, IL, USA
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All of a sudden the buttons on the driver door that controls everything stopped working. It's hard to position the mirrors an is hard to see out of them because I can't control them with the nine working buttons an have to do it manually outside of the vehicle since the window won't go down either. I have been trying to get this recall fixed an have my name in at a couple places that say they are waiting for parts to come in from Chrysler. It's been almost a year maybe now an I still have not heard anything from anyone on getting this recall fixed. I'm very frustrated with this whole recall situation.
The contact owns a 2010 Chrysler Town and country. While driving 10 mph, the vehicle stalled without warning. The dealer stated that the VIN was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The failure mileage was not available.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer. The technician disconnected the window switch as a temporary remedy due to the part not being available to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. While driving at 25 mph, the vehicle stalled. The driver was able to restart the vehicle. The vehicle was taken to a dealer. The technician was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 11V139000 (electrical system) however, the VIN was not included. The failure mileage was 100,000.
The contact owns a 2010 Chrysler Town and country. The contact stated that the key became stuck in the ignition. The vehicle was towed to the dealer. The technician diagnosed that the battery had failed and needed to be replaced. The vehicle was repaired, however, the failure recurred. Also, the contact stated that when the vehicle was parked the hatch opened and closed without warning. The failure recurred on several occasions. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 57,406.
The contact owns a 2010 Chrysler Town and country. While driving at 55 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000. Updated 6/8/15
The contact owns a 2010 Chrysler Town and country. While driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to a dealer, who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The contact was made aware of NHTSA campaign number: 14V373000 (electrical system, air bags) but the VIN was not included. The failure mileage was 38,000.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I was preparing to leave home on the morning of March 14, 2015. I backed the car out of the garage and just as I was about to pull forward there was smoking coming from the front passenger side of the hood. The vehicle had barely warmed up, there were no warning lights illuminated so I exit the vehicle to see what's happening. Just as I left the hood about two inches, there is a fire in the rear of the engine cabin with sparks from it. I immediately backed away from the car and within minutes the entire engine compartment was engulfed in flames. The eastpointe, mi fire department came out and ruled the fire an electrical fire. This fire could have killed me as there were no warnings just fire and spontaneous combustion should not occur on a vehicle five years old. This is the vehicle I transported my five kids in and had this occurred on the freeway we were heading for death or injury would have been eminent. I am now afraid that others are at similar if not worse risk. Shame on Chrysler for marketing a family vehicle with such significant risk of death or injury.
On numerous occasions, as the car is parked, the front windows go down, the sliding doors sometimes open, the lights come on, often the locks fail and the drivers side front window won't go back up. Occasionally, the car starts up or the hatchback goes up. These incidents are numerous and have been happening off and on for over a year.at times, the car will not start unless it is jumped. It appears to be a tipm related problem.
The contact owns a 2010 Chrysler Town and country.the contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available. The dealer disconnected the rear quarter vent window switch, but did not give a specific date for when the part would become available for several months. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled several times without warning. The vehicle was taken to an authorized dealer more than twice. The technician was unable to replicate and diagnose the failure. The vehicle was not included in NHTSA campaign number: 11V139000 (electrical system). The vehicle was taken to an independent mechanic who replaced the win module. The manufacturer was notified of the failure. The approximate failure mileage was 55,000...updated 05-26-15 updated 6/30/2015
The contact owns a 2010 Chrysler Town and country. While the vehicle was at the dealer for routine service, the technician disconnected the rear quarter vent window switch as a temporary remedy. The part was unavailable to repair the vehicle. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact filled the vehicle with approximately 3/4 of a tank of fuel and parked it on a hill. The next morning, the vehicle had approximately 1/8 of a tank less fuel. The contact smelled fuel inside the vehicle. The failure recurred on more than one occasion. While driving approximately 50 mph, the interior lighting illuminated without warning. The contact had to manually turn off the lights. The failure recurred on several occasions. The contact stated that the air bag warning indicator was intermittently illuminated. The failure recurred on several occasions. The contact also stated that the vehicle hesitated when shifting from second to third gear without warning. The failures recurred on several occasions. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
A D V E R T I S E M E N T S
- New Brighton, MN, USA