This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact received NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Headlights randomly turn off. At first you could mess with the headlight switch and they would come back on now they will not. They flash about 5 times and neither the headlights or the brights will work. I was driving on the expressway and they shut off this is very scary and dangerous as I could not see a thing. The only lights that will work is the fog lights. I have googled this and it looks like there are numerous complaints. We have tried to replace the headlight switch with no luck the dealership does not know what could be wrong with it. This is very frustrating and there needs to be a recall for these vans this is outrageous!!! we have 3 soon to be 4 small children and this is just not safe, we can not even drive our van at night time due to the fear the headlights will not work. They will work for a day maybe 2 and then go back to not working. Please help!!!
Received recall notice and took vehicle to local dealer for replacement of switch. They advised that switch was not available. They unhooked the switch. We still have not been notified of any replacement parts. Are the parts still unavailable or are we insignificant?
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. While driving at approximately 30 mph, the vehicle stalled and the steering wheel became stiff. The contact depressed the brake pedal repeatedly, but it was unresponsive. The contact shifted into the park position and restarted the vehicle, which resumed normal operation. The failure recurred twice. The vehicle was taken to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 98,300.
- Ralleigh, NC, USA
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The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electric system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure.
I have been sent two recall notices on my minivan...each time I have called the Chrysler dealership...told do not have the part..will notify when it gets in.....since June of last year until now..they have not been able to get a switch so that my minivan will not burst into flames"???? so my question is, who do I call if or when the fire starts? you or Chrysler... maybe its not a big deal, but when the notice says...may cause fire without warning..do I then, park my minivan outside and not in the garage....don't want to burn down the house..I'm sorry, but its very cold in January in Missouri and that's the purpose of keeping it inside. What is the hold up?? Fiat can't part with some money to fix this....or you guys haven't put any pressure on them to protect the consumer"
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
TL-the contact owns a 2010 Chrysler Town and country. The contact received a notification for NHTSA campaign id number: 14V234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Djr
Will be driving and the radio, blinkers, heat/air, and wipers all are dead then at sporadic times come back on and go back off. No consistency in how often it happens or how long it lasts but didn't do it for a while then in rain losing wipers was very dangerous.
The contact owns a 2010 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving at 25 mph, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 59,395.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/3/15 the consumer stated the part was not available/ 03/26/15
The contact owns a 2010 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
On multiple occasions vehicle shuts off resulting in-complete power failure. Power steering and brakes are gone to manual making it difficult to get off the road or stop. Vehicle was taken to dealership for ingition switch recall and a new one installed. A few months later same problem occured again several times. The only indicater light coming on is electronic stability light. Van restarts promptly when put in neutral. No other issues could be found, dealer was unable to duplicate shut off. This happend 4 times in 12 miles one night. This has always happened at lower speeds below 45 and at random times with no predictability. We really like the car especially the stow N go feature but this engine shuting off makes it unsafe to drive.
Throughout 2014, multiple (10 times) incidents of vehicle losing all power. Previously filed a claim with NHTSA. Vehicle has been in Chrysler dealership multiple times. Unable to duplicate problem. Several calls to Chrysler customer service. No resolution. Currently waiting for case management assignment as our previous case manager is no longer at that job. L25 recall was performed Aug 2011. We did not encounter this problem until after the L25 recall was performed. Last time dealership had vehicle was Nov 5, 2014. Mechanic drove vehicle over 100 miles and could not duplicate the problem. Customer service rep suggested they may decide to perform the recall again, but they do not currently have parts.
A D V E R T I S E M E N T S
- Howell, NJ, USA