This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the vehicle, always under 40mph, the traction control light comes on, I lose power steering, the engine shuts down, all lights and radio is down. So far I have been able to put it in neutral and restart. This morning I hit a curb going around the round about taking my kids to school. This has been going on over a year. It doesn't matter if its cold or hot, raining or sunny. It will go a month with nothing and then in one day it will die 6 times. We have been to private mechanics we have been to two different Chrysler dealers and they have checked the erg valve and the key fob, the ignition switch, they have check the battery, ran down all the electrical stuff, they had it for 2 days last week and couldn't figure it out. It's died on my 4 times this week. I have four kids and I'm always in the van and now I'm scared to drive it! we checked the VIN and there is no recall as we already did the vent window. But the recalls that are listed describe exactly what is happening. So Chrysler knows and doesn't care! you cannot just recall certain batches when there are clearly other vehicles doing the same problem. What is Chrysler prepared to do for a family when they are seriously injured in an accident because of their van! can't trade it in. Don't have the money to take the loss, wtf are consumers supposed to do with these vans. We are the original owners of the 2010 T&C, I love this van but it scares me to death! I just want it fixed! I mean I love roller coasters too but if one kept going off the tracks I'm not [xxx] sure I wouldn't ride it or put my family on it. Please Chrysler fix these cars! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
During driving (typically city speeds of ~30-45mph), without warning or notification the engine will shut off and you will lose all power steering and braking is seriously diminished. It has happened once on the highway at ~65mph that I am aware of). When this happens the only indication you get is the red traction control light on the dashboard.it can happen while turning, driving straight, curves, etc. In order to gain engine power and the ability to steer, the only fix action is to place the vehicle in neutral and turn the key to restart. It will not just restart in "drive". we have taken this vehicle to the dealership 4+ times in order to diagnose and fix...to which we have been told "there is nothing showing up on diagnoses", "sounds like it could be X, but it's $1500 to replace and we can't guarantee it will fix it". we have made sure that it is not visibly related to the ignition issue noted on some other same year/model vehicles...although it cannot be 100% ruled out as somehow related. I have done research on Chrysler webforums and this issue has been noted by multiple other owners (ie. Https://www.cargurus.com/cars/discussion-T27257_ds557462 ) and one of the mechanics made an off the cuff remark about seeing this issue before as well. We have recently moved cities and I plan on taking this to a new dealer in an attempt to fix the issue. But this is a serious safety issue, if this was to occur while trying to make a left turn across traffic, or at a time when the car in front is braking, it could be deadly. I used to happen about once a month, but it's starting to become more frequent (almost weekly, sometimes, 2-3 times/day).
First problem the left sliding door stopped working which appears to be a very common problem. The other major issue which is very common with this vehicle is the van runs great until it doesn't then there seems to be no definite fix. It started a few months ago when my van wouldn't start. We have taken to multi ok E mechanics and have also had it tested with recommendations from auto stores. We have replaced three batteries, two starters, the alternator and still something is draining the battery. I can't even count the times I have been told well maybe it's this or that and we fix it only to drive it and find myself and kids stranded somewhere because it won't start again. I have a family member with the same issue and have seen many others online with the same issue spending tons of time and money into trying to solve the problem only to not be any closer than when started. I am now in the process of troubleshooting if the entertainment system is the problem and draining my battery. I charged the battery the end pulled stereo fuse my van stated charged however did hesitate to start once I had to turn key several times. But battery did stay charged. I put the fuse back in and checked a little later and it quickly drained. So I may have found the issue however we have thought that many times so not holding my breath but if that is the issue that still is a huge disappointment because it controls so much both dvd players bluetooth navigation stereo cd player and some other electric features definitely not cheap to replace and having this was a main reason we purchased this vehicle for our family very disappointed that there is not a recall already and we along with others are just left out on our own -my email [xxx] or phone [xxx] also the problems take place after vehicle turned of and you go to start information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car was parked overnight in the garage. When I came out in the morning to leave my home car would not start. I thought it was the starter and had it replaced. Starter engages but engine does not start or crank. I tried two key fobs and still nothing. Every mechanic believes there is an issue with the immobilizer but unable to check at dealer because I cannot start the car. I believe there is a malfunction in the ignition.
My car started smoking, and smoked for a good 45 minuets. My temp didn't go high but it turned out to be a plastic piece of hose that Chrysler I guess thought was a smart idea to put plastic on a car part. I found out via my car repair shop they do at least 2-3 replacements of those a week...another thing that Chrysler doesn't seem to think it should correct.
- Westland, MI, USA
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Takata recall the van we have key control is messed up it won't operate. The battery didn't start up we tried many time we even took it to be repaid on many occasions but to no prevail. They say it's not the battery but the car it's self. The electrical controls are messing up when it works lights will turn off and on when we don't even touch them. The car engines is the problem and we try very hard to deal with it but now it is turning into a burden and hazard when we drive. We tried talking to the independent dealership but they won't listen and keep hanging
Vehicle randomly shuts off while driving. I was driving during the day, straight, on a city street. Vehicle turned of and I lost all breaks and power steering. I took it to a dealership and they told me they couldn't find anything wrong. I have 5 kids and can't be using a vehicle that may or may not just shut off while driving
Several times the engine has suddenly turned off while driving on city streets around 25-30 mph, causing immediate loss of all power, e.g. brakes, steering, etc. And causing high probability for accidents to occur. This is a serious safety issue that has potential to result in serious injury to driver, passengers, other drivers and pedestrians. There have been multiple Chrysler recalls associated with this electrical issue, related to our specific model year (2010); however, we have not been notified by them. When inquiring in the past, we have been told that our particular VIN is not part of the recall. But the issue has now occurred at least 5 times, most recently on Aug. 29, 2016.
2010 Town and country can has been stalling while driving the steering locks as well as the breaks. It usually happens when I'm going between 20 to 35 mph.iit will completely die in the middle of the street and the worst is crossing a busy intersection! I have taken it to several mechanics and unable to find the problem some of them just ignore this dangerous problem. It has shut off in the middle of rush hour with my kids in the van. There has been several Town and country van owners with the same problem. When will Chrysler Corp or anyone going to address this issue before someone gets killed? this has been an on going problem since last year with no help!
Several ignition problems and engine shutoff while driving. Often key is turned and vehicle does not start no accessory nothing. And twice while driving engine quit both times on city street. The date given below will be the latest of these incidents.
The contact owns a 2010 Chrysler Town and country. While driving various speeds, the engine shut off. The vehicle was pulled over and restarted. The failure recurred several times. The vehicle was taken to a local dealer who stated that there was no recall. The vehicle was taken to an independent mechanic who diagnosed that the ignition key needed to be replaced. The failure was not remedied. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 65,000.
My family purchased a 2010 Chrysler Town and country in November 2014. The vehicle seemed to drive normally until sometime at the beginning of 2015 (I can always get exact dates of service) when it began to stall while driving. The stalling typically happens at low speeds ' less than 35 mph. It has stalled once in a 40 mph zone, but more often than not it happens on a residential street with a speed limit of 25 mph or less. As the vehicle stalls, the traction control light flashes and the power steering goes out. The car becomes unmanageable, and the only option for the driver is to attempt to pull over, come to a complete stop, place the vehicle in park, and restart. We have taken the car into the dealership a few times and once to an auto repair business unaffiliated with Chrysler. None of the technicians who have seen the car can diagnose the issue. They have tried to remedy the problem, but the repairs that were made were only guesses and did not fix the vehicle. We have another appointment with charlie's on August 1. this was the earliest 'one of their best technicians' could see us. During this time we have also contacted the Chrysler, the manufacturer, to seek guidance. They are not able to provide any other than to tell us to reach out to the attorney general. Additionally, several websites\forums discuss this exact problem. It is not an isolated incident. Here are a few examples: www.chryslerproblems.com/trends/www.carcomplaints.com/Chrysler/town_country/2010/engine/engine_stalls_shuts_down_while_driving.shtmlwww.aboutautomobile.com/complaint/2011/Chrysler/town+and+country/electrical+system
I took my van in for a simple valve change because it was using a lot of oil on 2/15/16. A week and a half later I received my van back and it stalled in front of a tractor trailer truck. Van was returned to the dealership and they claimed to repair /install new gas pump, egr valve, gaskets, crank sensors etc. I received my van back on 4/2 claiming everything was repaired. The van was no longer stalling. On 4/3 while driving on the parkway, in heavy traffic my brakes, steering wheel locked and van shut off while driving. Just missed going over the guard rail. Again took th van back to the dealership, contacted Chrysler customer service which made the dealership owner very irate. My van was in the dealership from 2/15 to June. I got the run around about we are doing everything to repair your vehicle. Guess what, it is still not repaired the van continuously stall anytime you made a hard turn. It was at the point of no return. The longer the dealership had it the worse the van got. Meanwhile all of this extra stress is starting to affect my health. I paid for a $42,000 van and even Chrysler has no idea of how to fix it. I got fed up in June and asked to have the van returned back to me. After more than 3 months they were ever so happy to return the vehicle back to me. As of now I still don't have all the receipts of exactly what was done to the van. All I know is that I would never buy another Chrysler again because of the treatment received and their uncaring attitude about the safety of the vehicle. At this point I found out that I am not the only one with this stalling issue. I feel Chrysler is aware of it and don't know how to go about correcting it. The vehicle was in the dealership at the time on 2/15 for a recall for the ignition node(R03). I don't know if the recall initiated all the action or incompetence. I have towing receipts in excess of 100 miles.
Tipm module failure. Known issue with this and other Chrysler vehicles. This is the singular part which controls the entire vehicle. When I called Chrysler to see what they would do to help, they got the part expedited for delivery, but offered nothing else to assist: No help with the rental car, no price reduction on the part or the labor to repair vehicle for a known repair issue. This was my first and my last Chrysler product purchase, and I will make sure I tell as many people as I can about how much Chrysler cares about customer service, customer satisfaction and standing behind their known defective product!!
Engine warning light keeps coming on. Injector misfire, harness keeps shorting out because it is to close to the manifold and the insulation keeps burning off. This causes the warning light to come on stating to stop driving immediately and get service. This has caused chronic replacement of wiring and injector parts happened multiple times. Started in March 2016, again in may and now June omparts used to replace. I cant afford to keep doing this, recal should be done to fix chronic problem.
Vehicle stalls without warning, typically when attempting to propel forward from a stop, but has also occurred more rarely at highway speeds. The electronic stability control and electronic throttle lights come on, power steering and brakes are affected as well. Vehicle must be turned off and restarted. Happened frequently prior to the recall fix, stopped for a period of time, and has now resumed worse than ever. So, so dangerous as I desperately fear being rear ended or T-boned if this occurs when pulling out in traffic, particularly when young children are in the vehicle. This seems to be an extremely common concern based on the complaints and needs to be resolved before someone is seriously injured or worse. Brought vehicle to dealer two weeks ago to repair, they could not replicate and no repair was completed. If you're reading this because you have a similar issue, please document it so that we can bring as much attention to this as possible in order to incite action.
While driving (highway and city) the van will die. No power steering or power brakes. It will restart, but is extremely dangerous to be traveling down the highway or making a turn and have the vehicle die. I have began maintaining a log of when this happens...6 times in just over the course of a month. Now we are driving the vehicle only when absolutely needed and it still is die this often. There is a problem here.
While driving when engine is not up to temperature, the vehicle stalls without warning. Only indication is when the stability control light comes on. There is a loss of power steering and brakes. This failure happens more frequently when in turns when the accelerator pedal is not depressed. The failure recurred intermittently once or twice a week. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The manufacturer was made aware of the failure. Mileage was 70,000
A D V E R T I S E M E N T S
- Summerville, SC, USA