This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler Town and country. The contact stated that while driving between 65-70 mph, the accelerator pedal was depressed however, the vehicle hesitated to accelerate. The vehicle loss motive power with the check engine warning light illuminated. The contact veered to the should of the road depressed the brake pedal which was soft. The contact attempted to restart the vehicle 3 times, after which the vehicle resumed normal operation. The vehicle was taken to an independent mechanic who diagnosed the vehicle however, could not duplicate the failure or retrieve a fault code. The vehicle was test driven however, the mechanic was unable to duplicate the issue. The vehicle was not repaired. The failure recurred intermittently. The vehicle was then taken to brookfield Chrysler Dodge Jeep Ram (1845 pipestone rd, benton harbor, mi 49022) where the vehicle was inspected. The technician reset several unknown codes. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
On two occasions while my wife was driving, both times while on a town road, the vehicle shut off almost like the vehicle had its ignition turned off. Total loss of power to everything electrical, loss of power steering and brakes. She was able to get the van pulled over, and once she was on the side of the road, she was able to get it started right away.
Intermittently, while I'm driving or even in park sometimes, my van will shut off. Sometimes it will turn back on (on its own) or I have to crank the engine back on, either by putting it in park and turning key over or putting my vehicle in neutral and turning it back on that way. It's happened in multiple places, multiple times - while stationary, driving on city street or driving 70 mph on the interstate. It is very unsafe!
Van has shut off randomly 4 times now. The first three times was while sitting still. It started right back up the first time but took awhile to start up the second time. The third time it also started right back up. The last time it shut off while driving through town at about 35 mph. Lost all braking and steering. Van will not start back up.
My 2013 town N country van is having an overheating problem and now I have been told it has blown head gaskets and needs a possible new motor. It is only 7 years old how is this possible. It has not been misused.
- Riddle, OR, USA
Search CarComplaints.com for these popular complaint phrases...
2013 Town and country 2,4,6 cylinder misfire codes. The van will sputter and stall at times. Called Chrysler and the said it is not covered under the extend warranty of 150K miles. The warranty covers cars built up to July 31 2013. Our car was built August 22 2013. The exact same issues of all the covered engines but supposedly this motor had the corrected cylinder head. Even the dealership says this is the same issues as all the replaced heads he worked on. Unfortunately now I will need to get a new family car. Not a Chrysler!
The contact 2013 Chrysler Town and country. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the instrument panel flickered during the failure. The contact stated that intermittently the vehicle failed to start. The vehicle was taken to roberson motors located at (3100 ryan dr SE, salem, or 97301), where the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 75,000.
Car dies/stalls at random when moving. Have been going 70 mph down the rd and it has happened. When this happens it causes us to lose powered steering. This is extremely dangerous! it has stalled/died at various speeds. Sometimes soon starting the vehicle will die right away. Alternator has been replaced and that is not the issue.
I was driving and the van shut off and lost all power when going 60 mph. I lost control off the brakes, power steering, all electrical and engine power was gone.
The engine seizes without warning. It simply shuts off. This effectively limits both the breaking and the power steering. This is dangerous as there are no warning light indicators, no audible notifications, no error codes. Going 70 mph we were nearly killed when the motor died and we lost our breaking and steering ability. This has happened on multiple occasions with no rhyme nor reason. Long trips or short, fast or slow, interstate or in town. It needs to be addressed as this is a major issue. A cursory glance at internet forums will reveal that mine is not simply an isolated event.
The van randomly shuts down while driving this makes it hard to steer and could cause an accident because of the power loss and steering. The van must be shifted into neutral or park to restart. This can be very difficult especially on the highway. Sometimes it smells like an electrical fire. It has been looked at by several mechanics with nothing found.
The contact owns a 2013 Chrysler Town and country. The contact stated that while the driving at approximately 70 to 80 mph, the vehicle stalled without warning. The contact was able to restart the vehicle and the vehicle was driven safely to the residence. However, while attempting to restart the vehicle several days later the vehicle failed to start up. The vehicle was towed to pinckney Chrysler, Dodge dealer 1295 East main 36 street pinckney, mi 48169, phone number: 734-878-3154 to have a diagnostic test performed. The diagnostic located the failure code at the total integrated power module. The manufacturer was contacted and advised the contact that the vehicle was not included in the integrated power module recall. A case was opened. The vehicle was not repaired. The approximate failure mileage was 58,000.
On August 14, 2019 my van broke down on the interstate. A few hours later my car started back up. I continued to drive my car until about 2 weeks later it broke down again on the interstate. Since that time I have had over 10 brake downs that occured intermittently without any sort of pattern to the frequency or serverity. My car stalled without warning and shut down while in motion. My car loss power and became hard to steer and the brake assist shut down. There were no warning lights, sounds, or visual cues to indicate any sort of problems. Because of this sudden shut down it has become extremely dangerous and alarming to the safety of myself and family to drive. After the first two incidents I took my car to the Chrysler dealership, and paid for a diagnostic test. They concluled that they could not duplicate stalling conditions and therefore no resolution to the problem was given. After the problem continued I took my car to another local repair shop. They advise me of several possible problems based on the check engine code. I have spent countless of hours and money to find out what is wrong with my van. I have been given various recommendation: Replacing thermostate, gaskets and coolant temp sensor, erg valve replacement, bad icm, bad ESC module, bad key fob, bad ignition node, crank sensors, module coil pack, tipm replacement and the list go on and on. To resolve this problem, I would appreciate that Chrysler corporation pin point the problem and provide a repair option that does not require me to replace every single part of my vehicle to be able to safely drive again. I need to know what pre-existing problems that you are aware of that has caused the 2013 Chrysler Town and country to stall randomly and to start back up after 30 minutes. I have contacted Chrysler and was provided a case number.
Oil filter housing / oil filter adapter - oil leak oil leaks onto engine due to faulty design on all 2011 - 2014 Town & Country models. The only fix is replacement of the adapter housing which is 4 hours labor and roughly $150 part from dealer. Dealer wants over $700 and claims they do two of these per day. This penstar 3.6L engine is used on all Town & Country, Jeep Grand Cherokee, and Ram 1500S.
My engine light keeps appearing after almost 3 years of owning this vehicle. It usually occurs when I turn on the heating system and have already been in motion for awhile. Typically while driving on the highway. The last occurrence was city driving but again when the heating system was turned on. I have my vehicle at the shop again and the mechanic is saying it is something regarding the oil. Something about a vacuum. I also assume there is something wrong with the electrical system. Within the first few days of owning my vehicle it was back at the dealership for 2 weeks. The radio always turns off on it's own and some of the dash components. Which it still does almost 3 years into owning this vehicle.
Car continue to turn off. Engine and electric problem as well. Took it to numerous auto repair shops and waisted a lot of money. Nothing got fixed said it's a manufacturing problem, mechanics try to fix but failed to do to it's a manufacturing problem. Recall these vans!!! kids are in these van's and they just cutt off in the middle of the highway and I've changed out everything, nothing works! shuts off randomly in the streets and highways! big safety hassard!! recall them all! my cousin has a Dodge one and it does the exact samething.
The contact owns a 2013 Chrysler Town and country. The contact stated that the check engine indicator illuminated. The contact called Carolina Chrysler Dodge Jeep Ram (located at 1001 halstead blvd, elizabeth city, nc 27909, 252-335-0724) and was informed that there was a misfire on cylinder number four. The vehicle's coil and plug were replaced; however, the failure recurred. The contact found a tsb for NHTSA id number: 10136484 (fuel system, gasoline, engine, fuel system, other) that related to the failure. The manufacturer stated that due to the date the vehicle was manufactured, it would not be covered under the tsb. The approximate failure mileage was 123,000.
Checked over vehicle and confirmed customer complaint. Active code cylinder two misfire. Swapped coil and plug. Misfire remain. Performed compressor test and found cylinder two has 105 psi of compression (low). Fault/warped left side cylinder head. Left side cylinder head needs replacement.
A D V E R T I S E M E N T S
- Covert, MI, USA