Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,449 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country engine problems

engine problem

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2013 Chrysler Town & Country Owner Comments (Page 1 of 2)

problem #22

Jul 172016

Town & Country

  • 51,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Chrysler Town and country. While driving 71 mph, the vehicle stalled without warning. In addition, the electrical system malfunctioned and caused the power locks to lock and unlock automatically. The vehicle alarm engaged on its own on numerous occasions. The vehicle was taken to be repaired, but the dealer could not duplicate the failure. The manufacturer was not made aware of the issue. The failure mileage was 51,000.

- Hannibal, MO, USA

problem #21

May 292016

Town & Country

  • 82,379 miles
While driving at about 15 to 20 mph the engine shut off with no steering assist or braking aid or anything powered. After coasting to a stop and shifting into park the engine started normally. There were no warning lights or other indicators of a problem. It was like the switch had simply been turned off except that it was physically still in the run position and had to be turned to off to attempt to restart the engine.

- San Diego, CA, USA

problem #20

Sep 272013

Town & Country

  • 12,612 miles
My 2013 Chrysler Town & Country has an exhaust leak. The exhaust fumes come into the cabin area of the vehicle when driving. Linwood motors in paducah, ky 42001 phone # 800-326-7604 have worked on the vehicle several times. The mechanics at linwood motors claim to have replaced the exhaust system twice, but it still leaks. On July 14, 2014 found exhaust leaking into A/C vents & blowing into cab. Tech replaced entire exhaust system. Test drove with carbon dioxide monitor from walmart, which will only detect at 30 ppm's or higher. If the monitor had indicated that there was carbon monoxide in the cab; a person could only be exposed to his level for one hour before needing to be removed to fresh air! when the vehicle was returned to us, it still was leaking exhaust fumes into the cab. We made an appointment to put the vehicle back into the shop at linwood motors on September 8, 2014 at 2 pm. When my wife and I arrived at linwood motors rick kupper and kevin jones refused to put the 2013 Chrysler T&C into the maintenance shop because they had expended all the resources the company would allow. After the 2013 Chrysler T&C has set in my yard for 16 months Chrysler has finally agreed to settle and buyback the vehicle. My new concern is that Chrysler will put the vehicle back on the market and sale it without fixing the 2013 Chrysler T&C. my wife had a stroke on June 20, 2014 and our doctors advised us to quit driving the 2013 Chrysler T&C; because my wife's doctor believes the exhaust leak contributed to her stroke. I had to purchase another vehicle to drive and lost interest on my money that I had to use from savings. Chrysler has made a belier out of me!!! I will never own another Chrysler vehicle again as long I live. Thanks Chrysler corporation for your torture. End of report.

- Greenfield, TN, USA

problem #19

Feb 252016

Town & Country

  • 41,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Chrysler Town and country. While driving various speeds, the air bag warning indicator illuminated on the instrument panel. While driving at various speeds, the oil light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the oil pressure control switch failed. The switch, filter, and oil sending unit were repaired. The VIN was not included in NHTSA campaign number: 13V291000 (air bags). The air bag issue had not been diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 41,000.

- Crestview, FL, USA

problem #18

Nov 052015

Town & Country

  • 40,300 miles
Engine stalls while driving. I took the van to the dealership and they couldn't find anything wrong. It's happened at least three more times since then. Taking the van to dealership next week for oil change and have them check it again. It happened once on the highway and twice on the street during rush hour

- Middleburg, FL, USA

problem #17

Jul 242015

Town & Country

  • 39,950 miles
The engine died in heavy, slow moving traffic near nashville,

- Decatur, IL, USA

problem #16

Jul 092015

Town & Country

  • 52,000 miles

A D V E R T I S E M E N T S

Failed to stay shut off after being parked in the garage, evidently ran out of gas. I opened the garage door the next morning to over 120 degrees, the van steering wheel was to hot to touch, I pushed the start button and the screen said "system is hot". I know I had shut the van off because the radio stops playing when you open the door after turning it off. Now the van won't run. I had it towed to a dealership for repair. It could have burned my home down! after checking complaints online could this be an issue with tipm" is there a recall for this yet"

- Janesville, WI, USA

problem #15

Jun 252015

Town & Country

  • 42,000 miles
At multiple times when putting my van into drive it makes a hard clunk and has been making a "chirping" sound. Took it to dealer that I just baught it from. And they claim nothing is wrong and could not duplicate my complaints. Also has a very strong burning platinum oder when driving.

- Ankeny, IA, USA

problem #14

Feb 012015

Town & Country

  • 40,000 miles
The contact owns a 2013 Chrysler Town and country. While stopped at a red light, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Rancho Cucamonga, CA, USA

problem #13

Oct 012014

Town & Country

  • 35,000 miles
While driving on pa turnpike, during moderate traffic. The cars engine and electrical power shutoff for at least 5 seconds. Dash lights also shutoff. The car engine and electrical turned back on and we continued driving. We also had other incidences when backing out of the driveway and the car would stall. It took our dealership over two months of diagnostics and several repairs to fix the problem. Dealership added an external fuel pump and also replaced something in the dashboard which involved the ignition. So far we haven't had any other issues but I hear of similar issues on other Chrysler vehicles and wonder if Town and country should be investigated for ignition problems.

- Morrisville, PA, USA

problem #12

Feb 092015

Town & Country

  • 33,000 miles

A D V E R T I S E M E N T S

After almost a month at the dealer, replacing the wireless ignition module twice and the battery... running all possible tests, today they believe the issue is related to the bad tipm... my van was not part of the recall for the tipm yet I have the same problem as everyone else. My van dies every 4 days and has been sitting at the dealer for almost a month, I was called 3 times to pick it up after being fixed and it was dead in their parking lot, and died an additional 4 more times in their possession. Like clock work, it dies every 4 days. Let's hope this time they really found it and if they did why was mine not part of this nation wide recall for this issue? car dies, won't start, no power every 4 days.

- Fredericksburg, VA, USA

problem #11

Jan 262015

Town & Country

  • 32,000 miles
Well this is my 5th complaint in the last two weeks. My vehicle has been in the dealership for the past two weeks, it has been towed, jumped and brought in several times. This is the 5th time in two weeks that my car has been in the dealer for the same exact issue with no fix. I was called this morning that it was "fixed" and ready for pickup. I arrived tonight, got my keys and the van is dead and won't start in the dealer parking lot. It was brought in this time (well actually never left) since last time dealer called saying it was fixed it was dead in the parking lot...again.. twice dead in their parking lot "ready for pickup" they have not found the problem but like clock work every 4 days it is dead. Here goes round 6, prepare for my next complain in 6 days since the previous 5 still have yet to be responded to.

- Fredericksburg, VA, USA

problem #10

Jan 222015

Town & Country

  • 32,000 miles
This is my third complaint of this issue, and its 7th occurrence. First time at dealership they could not find problem, only tested battery and said it was good and sent me back on my way. Second time at dealership, they think they found the problem and put in an entire new wireless ignition module and two new sets of keys, go to pick it up tonight all *fixed* and its dead...again...same as before.. 7th time in two weeks, third time at Chrysler dealership. Car will not start, no power, no nothing, no attempt. Everything is turned off nightly, all interior lights, cabin lights, radio, nothing plugged in locked and checked and dead in the morning. Why must I keep going through this. How many times am I going to be stranded and sit and wait hours to be towed and go through this over and over again"?? this is a safety issue, what if next time I am stranded with my young children? but Chrysler can't find anything/"

- Fredericksburg, VA, USA

problem #9

Jan 192015

Town & Country 6-cyl

  • 32,000 miles
This is the 5th time in less than two weeks!!! how many times is this going to happen" it has already been to Chrysler who somehow can't find anything wrong!! on its way getting towed again back to the dealership. 5 times the battery has died for no apparent cause. Of course I am not over paranoid and go through the trouble every single time I am done driving to turn off the interior lights, turn off the radio wait for every single light to turn off and take pictures of all lights off and guess what...dead" but the battery tested fine according to dealership and found nothing on the scans. When they jump it, lasts for less than 24 hours, when they charge it, lasts for 4 days each time. Wont start, no electrical, nothing turns on, fob don't work....awesome! hope Chrysler is enjoying footing this bill for towing, labor and rentals every time cause I certainly am not enjoying missing work, endangering the welfare of my children in the middle of winter, being stranded at hospice and every minute so they can tell me they can't find a problem!!!!!

- Fredericksburg, VA, USA

problem #8

Oct 132014

Town & Country 6-cyl

  • 68,000 miles
The engine, without warning, will shut off while driving. This has happened approximately 5 times since October 13, 2014. There is no warning the engine is getting ready to stall, and the only light on the dash that comes on after the stall is the traction control light. As car is coasting under inertia, I am able to shift into neutral and restart the engine with no trouble. There are no error codes stored in the van's computer, per my local Chrysler dealership. The dealership's service department has been unable to duplicate the problem and cannot figure out a solution. I believe this to be a serious safety issue, as power steering and power brakes are lost once the engine stalls/shuts off.

- Crown Point, IN, USA

problem #7

Nov 242014

Town & Country 6-cyl

  • 27,880 miles
I was traveling at 20 mph and turned right onto another street. In mid-turn, the engine cut off without warning and all power steering and power brakes failed. I nearly missed a car on the corner as the car turned. Because I was unable to brake, I am not sure how the van stopped without any response from the brakes. Once I came to a stop, I put the car back into park and restarted the car. We bought this car new on 2/13/2013 and have not had this problem before. We do see reports of many Chrysler Town and country vans and Dodge Caravan reporting this problem going back to 1996, with some recalls along the way. It appears that this is an old issue that has not been properly addressed by Chrysler.

- Hendersonville, NC, USA

problem #6

Feb 062014

Town & Country 6-cyl

  • 1,500 miles
Multiple times windshield wipers began going and warning lights flashed inside the car and windows went down with out being powered and doors open and shut by themselves. Three times the car engine spontaneously shut down while driving losing power steering and brakes. Had it to multiple dealers - no code on the computer system so no one would do anything to fix it. Frequent conversations with customer service for Chrysler... nothing they can do. We've been instructed by Chrysler to keel a journal every time our car shuts down while driving... that's their solution. Even with this journal (assuming my family continues to survive the shut downs where we lose control of the brakes and steering while moving down the road) if there is no code Chrysler will have no solution.

- Milton, WI, USA

problem #5

Jul 162014

Town & Country

  • 14,177 miles
The contact owns a 2013 Chrysler Town and country. While driving 5 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure occurred twice. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 14,177.

- Brockway, MI, USA

problem #4

May 272014

Town & Country 6-cyl

  • 14,560 miles
May 27 I floored the accelerator to pass a slow truck at 57 mph let up on the pedal but the van continued to accelerate (the vehicle had previously had a transmission software update so I changed the econ O button and also kicked the foot pedal) at this time the vehicle was showing a mile or two from 80 mph. At witch time I held the brake and pulled off the road.there was a large red throttle body light on. When I turned the engine off. I decided to wait as the brakes smelled very hot. On restarting all normal warning lights plus this large red T/B light while cranking the dealer changed the foot pedal. On June 11 I followed several cars leaving a parking lot at 35 mph I let up on the gas the van continued to accelerate red light once more. I braked and pulled off the road. On restarting the engine went to 1800 RPM.. shut it off for 4 to 5 min restarted light on while cranking then went out like the first time and drove normal. The throttle body light comes on while cranking (not normal). The dealer said they can not find anything wrong and will call Chrysler they have had the van for a week now, and don't know how to fix it. The fault did remain on the computer for them.

- Roscommon, MI, USA

problem #3

Apr 162014

Town & Country

  • 12,500 miles
I was driving down my street, going around 25 mph, and the 1st thing I noticed was that I had lost the power steering. The kids were watching a dvd, that stayed on along with the normal interior lights however when I applied pressure to the gas pedal to attempt to pull over the car wouldn't respond to that. I realized then that the engine had shut off while I was driving! thankfully I was able to drift to the side of the road. I parked, turned off the van and then restarted it. Everything came back on and was working again. The mechanic can't figure out what the problem is and Chrysler is claiming no one has ever reported this problem before. A simple google search proves them wrong.

- Acworth, GA, USA

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